Back

Toyota of Bristol

Bristol, TN

3.5
393 Reviews

3045 West State Street

Bristol, TN

37620

Directions

By Type

Showing 393 reviews

May 29, 2017

Fantastic and Easy After not hearing back from another used dealer, I thought my hopes of getting a newer model FJ Cruiser were over. Not only did Daniel Dunnington, Co More

by FJ for Life
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber Epperson, Breck Davis, Daniel Dunnington, Aaron Hightower, Corey Myers
May 30, 2017 -

Toyota of Bristol responded

Thank you so much for sharing your experience with Toyota Of Bristol. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new FJ Cruiser. Daniel Dunnington and the rest team will be just as thrilled as I am to hear your feedback!!! Respectfully, Amber Epperson Delivery Coordinator

May 27, 2017

Easy, wonderful experience Daniel Dunnington was very easy to work with and very thorough. He has not been at the dealership long but knew his stuff. I would recommend him as a More

by Diane12153
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Dunnington
May 30, 2017 -

Toyota of Bristol responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Toyota Of Bristol with only the best there is to offer. It’s so nice to hear that Daniel Dunnington helped to make your experience such a positive one. We hope you enjoy your new vehicle. Respectfully, Amber Epperson Delivery Coordinator ______________________________________________

May 23, 2017

What a joke E-mailed this place all day about a truck I was very interested in. I made sure I told them I didn't want to waste my time or gas coming up there. And More

by Jess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Doug Jackson
Jun 09, 2017 -

Toyota of Bristol responded

We are disappointed to read that your recent experience was not satisfactory. It appears as though we mishandled your situation, and for this we apologize. We do not want anyone to leave our dealership believing we have not made every effort to earn their business. At Toyota of Bristol, our focus is to provide consumers with excellent customer service. We are now under new management and we would like the opportunity to try and fix this situation. You may contact us at any time to voice any additional concerns.

May 21, 2017

Love my new 4-Runner We had a great experience. Easy to deal with. Did not feel pressure to buy. Called to follow up several times since sale. This is our 3rd Toyota fr More

by Burton Loves 4-Runner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenda Plaster and Corey Myers, Randy Rhea, Jake Smith, Kayla Long
May 30, 2017 -

Toyota of Bristol responded

On behalf of the Toyota Of Bristol team, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us and others. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback!! On behalf of your friends here at Toyota Of Bristol, enjoy that ride! Sincerely, Amber Epperson Delivery Coordinator

May 21, 2017

Car dealing The long drawn out process of buying and trading vechicles is a hassle, but I do appreciate the staff's friendliness and politeness during my ordeal. More

by norma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenda, Doc, Amber Epperson
May 30, 2017 -

Toyota of Bristol responded

← Email and Response Templates Public Responses to Positive Reviews Congratulations on your new Sienna! Thank you for taking the time to write about your experience. It is wonderful to hear that Doc, Glenda and myself were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Respectfully, Amber Epperson Delivery Coordinator

May 16, 2017

We love Toyota of Bristol! This is our second purchase with Toyta of Bristol and we were satisfied once again! Toyota of Bristol never disappoints! Thank you so, so, much!! More

by Plaster17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber Epperson, Jake Smith
May 30, 2017 -

Toyota of Bristol responded

It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn’t ask for nicer feedback and thank you for taking the time to share it! Sincerely, Amber Epperson Delivery Coordinator

May 11, 2017

Excellent experience!! The whole buying experience was exceptional. Everyone one was friendly an helpful.Jody worked to get me a great deal. Amber Epperson did a good job s More

by mary Howell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenda Plaster, Scott Branson, Amber Epperson, Jody Deskins
May 30, 2017 -

Toyota of Bristol responded

It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn’t ask for nicer feedback and thank you for taking the time to share it! Sincerely, Amber Epperson Delivery Coordinator

May 09, 2017

Great purchase experience from blake and Toyota of Bristol Blake was super helpful and worked very hard for me to get into my truck. He's been very helpful in the after purchase as well as far as scheduling ap More

by Codykeesee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Bostic
May 30, 2017 -

Toyota of Bristol responded

We’re glad that Blake Bostic was able to address your purchasing needs and to place you in a Tacoma that met your specifications. We appreciate you choosing Toyota Of Bristol as we recognize that you had many different dealers to choose from, and we hope that you enjoy your new Tamoca! thank you for your recommendations and for this amazing review. Please come back and see us again soon! Sincerely, Amber Epperson Delivery Coordinator

May 01, 2017

This place provides quality service for customers. Cody was our dealer that day, and he was patient, honest and amazingly helpful. I could not have made it through the entire procedure or process with More

by bigblock23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Harmon
May 30, 2017 -

Toyota of Bristol responded

Thank you so much for sharing your experience with Toyota Of Bristol and Cody Harmon. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new vehicle. Cody and the team will be thrilled to hear your feedback! Respectfully, Amber Epperson Delivery Coordinator

April 27, 2017

Fantastic Expereince I recently traded for a Toyota Sequoia. Andy Kristofek, Randy Rhea, Kevin Hightower and Amber Epperson were exceptional in their help to me. Thank yo More

by Bogey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hightower, Randy Rhea, Andrew Kristofek, Amber Epperson
May 30, 2017 -

Toyota of Bristol responded

Thank you so much for sharing your experience with Toyota of Bristol and Andy, Randy, Kevin and myself. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new Sequoia. Andy and the team will be thrilled to hear your feedback! Respectfully, Amber Epperson

...
13
...