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Toyota of Bristol

Bristol, TN

3.5
393 Reviews

3045 West State Street

Bristol, TN

37620

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Showing 393 reviews

March 26, 2017

Went out of the way to help!!! They went out of the way to help me get the price I needed. The team there was very knowledgeable about there vehicles and answered all my questions. More

by Matthew Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Hightower, Bill Tolbert, Randy Rhea, Kayla Long
May 30, 2017 -

Toyota of Bristol responded

Thank you for taking the time to share your comments and feelings about our sales manager Randy Rhea. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. It’s great to hear that your visit with us earned a 5-star rating! We appreciate you choosing Toyota Of Bristol as we recognize that you had many different dealers to choose from, and we hope that you enjoy your new vehicle. Thank you very much for your feedback! Sincerely, Amber Epperson

March 25, 2017

Great Service My husband and I went and found the 4 -Runner we wanted. Ron Walsh worked with us on the price and rate we were willing to pay. He was awesome. More

by Thesummeys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Walsh, Randy Rhea
May 30, 2017 -

Toyota of Bristol responded

It’s great to hear that your visit with us earned a 5-star rating! We appreciate you choosing Toyota Of Bristol as we recognize that you had many different dealers to choose from, and we hope that you enjoy your new 4Runner !!!! Thank you for taking the time to share your comments and feelings about Ron Walsh and Randy Rhea. They are both valuable team members that go above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! Sincerely, Amber Epperson

March 18, 2017

Awesome Randy Rhea was our sale Mgr and he made the whole process smooth as could be wasn't pushy and let my wife and I make our own decisions.. More

by JohnnyVol#1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Rhea, Andrew Kristofek, Johnny Bowman, Amber Epperson
Mar 18, 2017 -

Toyota of Bristol responded

Johnny, Thank you so much for the great review! Randy is a huge asset for Toyota of Bristol and we are glad to have him. We are so glad the process went smooth and we hope to continue this through our relationship. Thank you for your patronage with our store.

March 11, 2017

Toyota Tundra purchase We had a great experience at Toyota of Bristol! From salesman, Andy, to manager, Randy all were very helpful and provided a friendly atmosphere. Kayla More

by Jmiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla, Randy Rhea, Andrew Kristofek
May 30, 2017 -

Toyota of Bristol responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Toyota of Bristol, enjoy that ride! Sincerely, Amber Epperson

March 11, 2017

Awesome Dealer Excellent service from Andy Kristofek & Randy Rhea. Very good people to deal with..Should go by and see them for your automotive needs. Phil More

by Hammer33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Rhea, Andrew Kristofek, Amber Epperson
Mar 17, 2017 -

Toyota of Bristol responded

Thank you so much for your 5 star review! We are so pleased that you had a great experience while visiting Toyota of Bristol! We look forward to seeing you in the future! Please do not hesitate to contact us for any of your automotive needs!

March 10, 2017

Quick no hassle It was a quick and hassle free process, great service and friendly people in a very professional atmosphere. I am a very very satisfied customer. High More

by Wdeer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber Epperson
May 30, 2017 -

Toyota of Bristol responded

Congratulations on your new Toyota Tacoma! We welcome you to the family. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. Once again, welcome to the family and we sincerely hope you enjoy every single mile in your new Toyota Tacoma! Sincerely, Amber Epperson

March 02, 2017

Great Buying Experience Thank you Andy Kristofek for a great buying experience. I appreciate your knowledge and help in purchasing my Camry. You are a great asset to Bristo More

by bjmatt12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Kristofek
May 30, 2017 -

Toyota of Bristol responded

Thank you for taking the time to share your comments and feelings about andy Kristofek. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! Sincerely, Amber Epperson

February 24, 2017

"Well Satisfied" My son bought a 2012 Toyota Tacoma & I have to say it was the Best Experience that we have ever experienced at a Car Dealership... a little confusion More

by Well Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenda, Excellent ..., Randy Rhea, Chris McConnell
Feb 27, 2017 -

Toyota of Bristol responded

Thank you so much for the good review and we appreciate your business! We are so glad you had a great experience while at Toyota of Bristol!! Please, do not hesitate to contact us if/or when you need anything when it comes to your automotive needs!

February 23, 2017

Lied on the availability of a truck Uses fake prices as bait and attract customers from distant areas only to know that they sold that particular car and force you to buy expensive cars. More

by san
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Melissa chambers
Feb 23, 2017 -

Toyota of Bristol responded

We hate to hear that you did not have a pleasant experience with Toyota of Bristol. The vehicle pricing is based upon vehicles that we have bought sold and traded for in the last 90 days, as well as a five state market pull pricing. Please, let us know what we can do to reconnect and make amends regarding your experience here. You ,as the customer, are our top priority!

February 20, 2017

Mixed feelings Years ago I tried to buy a truck from this dealership and I got jerked around so bad that I had a bitter taste in my mouth. Needless to say, I bought More

by Truckman35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody Deskins
May 30, 2017 -

Toyota of Bristol responded

On behalf of the Toyota of Bristol team, we thank you for allowing us to earn your business. Thank you for taking the time to share your comments and feelings about Jody Deskins. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience.We appreciate you sharing your sales experience with us and others. We are so glad that Jody Deskins was able to address your purchasing needs and to place you in the right vehicle that met your specifications. We at Toyota of Bristol, look forward to having your business for years to come !!!! Sincerely, Amber Epperson

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