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Toyota of Bristol

Bristol, TN

3.5
393 Reviews

3045 West State Street

Bristol, TN

37620

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Showing 393 reviews

February 06, 2017

"Great dealership" Cody Harmon was a great sales person, and was very nice and did not push me into buying, Kayla Long helped order my accessories for my new truck More

by goodtruck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Harmon, Teddy McQueen, Amber Epperson
May 30, 2017 -

Toyota of Bristol responded

It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We truly appreciate your business and hope to work with you for years to come. I will make sure that Cody, Teddy, and Kayla know how pleased you are with their service. We couldn’t ask for nicer feedback and thank you for taking the time to share it! Sincerely, Amber Epperson

January 29, 2017

Great dealership Cody Harmon was a superb sales person. Be has the customers best interest at heart. Amber Epperson helped order my accessories and found out all the a More

by David Mullins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Harmon, Amber Epperson
May 30, 2017 -

Toyota of Bristol responded

We are glad that Cody Harmon was able to address your purchasing needs and to place you in vehicle that will love for years to come. I am also so happy that I was able to assist you in going over the bells and whistles and accessories. We appreciate you choosing Toyota of Bristol as we recognize that you had many different dealers to choose from, and we hope that you enjoy your new vehicle for many more years to come !!! Please come back and see us again soon !!!! Sincerely, Amber Epperson

December 22, 2016

Best dealership I bought a Toyota Rav4 from Toyota of Bristol. Everyone has been extremely nice and helpful. I would highly recommend them to anyone looking to buy a More

by Regina Mathena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Kristofek
May 30, 2017 -

Toyota of Bristol responded

Thank you for taking the time to share your comments and feelings about Andy Kristofek. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! Sincerely, Amber Epperson

December 15, 2016

Fix my rain guard!! Been trying to get something as simple as a rain guard to be put back on my car, that fell off the day I bought the car. Made an appointment to have i More

by Fed up
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christopher Guy
October 29, 2016

Toyota RAV4 Purchase Darryl Ambrose did an outstanding job helping me with purchase of my 2016 RAV4. He was patient in clearly explaining features of of the vehicle and pu More

by BJB1943
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darryl Ambrose; Finance office person, Amber Epperson
Jun 02, 2017 -

Toyota of Bristol responded

It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn’t ask for nicer feedback and thank you for taking the time to share it! Sincerely, Amber Epperson

October 27, 2016

Buying Experience I loved buying my new Rav4 at Toyota of Bristol, great bunch of people. I wasn't felt pressured, was felt welcome, almost like family. Bill Tolbert, More

by Angie Blevins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Tolbert, Amber Epperson
Jun 02, 2017 -

Toyota of Bristol responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Toyota of Bristol, enjoy that new ride! Sincerely, Amber Epperson

October 25, 2016

Not Satisfied Didn't discover until after the purchase that the new car I bought, out of the showroom, had been used and had nearly 3,000 miles on it. Paperwork fo More

by morgan28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Was told the salesperson was fired the day after my purchase, Amber Epperson
October 24, 2016

Bought a 2017 tacoma trd sport Had great experience from start to finish. I would recommend this dealership and would recommend you to see Rob Abdill he is excellent and i also had More

by Elizabeth brewer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Abdill, Amber Epperson
Jun 02, 2017 -

Toyota of Bristol responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits (dealer name) with only the best there is to offer. It’s so nice to hear that Rob Abdill and myself helped to make your experience such a positive one. Enjoy your new 2017 Tacoma TRD Sport !!!! Respectfully, Amber Epperson

October 12, 2016

Hunting a New Red Camry Been thinking about that Red Camry for a while , Started Friday checked other dealers in the area then Bristol and back to Bristol Saturday. Talked wi More

by Doug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Harmon-Excelent, Amber Epperson
Jun 03, 2017 -

Toyota of Bristol responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Toyota of Bristol in Bristol, TN. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Toyota of Bristol with only the best there is to offer. It’s so nice to hear that Cody, Doug and myself helped to make your experience such a positive one. Enjoy your new RED Toyota Camry! Respectfully, Amber Epperson

October 10, 2016

Go Ravens 4! My experience in buying a new SUV was very easy. They had the very vehicle I had been looking for, and driving it is smooth sailing. Thanks guys keep More

by Meredith Hart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Hatcher , Amber Epperson
Jun 03, 2017 -

Toyota of Bristol responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Toyota of Bristol in Bristol, TN. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Our team of professionals is dedicated to providing you and everyone else who visits Toyota of Bristol with only the best there is to offer. It’s so nice to hear that Ron and myself helped to make your experience such a positive one. Enjoy your new SUV! Respectfully, Amber Epperson

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