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Toyota of Bristol

Bristol, TN

3.5
393 Reviews

3045 West State Street

Bristol, TN

37620

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Showing 393 reviews

December 19, 2012

The staff was extremely friendly. They were very knowlegable about their vehicles and their services. Their warranty is excellent. I was very pleased with the whole car buying experience and I would More

by tobyabigail2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Kennedy
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We are so sorry it took so long to respond. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Toyota of Bristol and our new management staff, enjoy that ride! Sincerely, Amber Epperson

December 11, 2012

The people at this toyota of bristol were awesome to deal with! Jimmy was excellent in showing my son all the operations of the new truck. We left the dealership with a very comfortable feeling that my son More

by lorie plank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We are so sorry it took so long to respond. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Toyota of Bristol and our new management staff, enjoy that ride! Sincerely, Amber Epperson

December 10, 2012

The best overall experience that I have ever had at a Toyota Dealership. Each person there walked me through each step of the buying process and took time to explain all the details. There was no press More

by breakerhunters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Walsh
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for sharing your experience with Toyota Of Bristol.We are so sorry it took so long to respond to your review. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. With our new management staff and employee staff we want every experience to be “five stars”! Please come back by and check our new staff !!! Sincerely, Amber Epperson

December 04, 2012

I went just to test drive the new FR-S and drove it home. It was a great experience with sales and financing. Am definitely recommending salesperson and dealership. More

by hellen4wheels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We are so sorry it took so long to respond. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Toyota of Bristol and our new management staff, enjoy that ride! Sincerely, Amber Epperson

December 04, 2012

We think Toyota vechicles are an excellent product. We have owned Toyotas before and have always been very pleased. The sales personal at Toyota of Bristol were excellent. Brandon Sexton and Jimmy Hughes More

by kurrebs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We are so sorry it took so long to respond. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Toyota of Bristol and our new management staff, enjoy that ride! Sincerely, Amber Epperson

December 04, 2012

quick friendly and professional! didnt have an appt because the maintenance required light just came on so i dropped by in the morning out of concern! needless to say i was sone within the hour! incred More

by nianoelle
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Guy
Jun 03, 2017 -

Toyota of Bristol responded

Thank you for taking the time to share your comments and feelings about Chris Guy. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! We now have new owners and management you may contact us anytime to voice your concerns. Sincerely, Amber Epperson

December 03, 2012

Great customer service. No regrets!! Our Salesman John "Tex" Wolford was by far the best salesman we have ever dealt with & we have bought several cars!! We would buy here again! More

by eknight30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Wolford
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for sharing your experience with Toyota Of Bristol.We are so sorry it took so long to respond to your review. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. With our new management staff and employee staff we want every experience to be “five stars”! Please come back by and check our new staff !!! Sincerely, Amber Epperson

December 02, 2012

After visiting a number of dealerships and looking at several cars, I was impressed with Brandon's knowledge about the Camry. I liked that we were welcomed into the dealership, but not pounced on by sal More

by James Henderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We are so sorry it took so long to respond. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Toyota of Bristol and our new management staff, enjoy that ride! Sincerely, Amber Epperson

December 01, 2012

These guys go the extra mile and beyond for their customers. They make everything smooth and easy from start to finish and provide a comfortable atmosphere throughout the entire process. This was m More

by Chrltt12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Liner
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for sharing your experience with Toyota Of Bristol.We are so sorry it took so long to respond to your review. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. With our new management staff and employee staff we want every experience to be “five stars”! Please come back by and check our new staff !!! Sincerely, Amber Epperson

December 01, 2012

After my initial purchase from the sales team I was fortunate enough to work with Scott for my service needs. I am very impressed with the care and expertise that he shares with his customers. Even t More

by Chrltt12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 03, 2017 -

Toyota of Bristol responded

Thank you for taking the time to share your comments and feelings about Scott. He was a valuable team member that went above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! We now have new owners and management you may contact us anytime to voice your concerns. Sincerely, Amber Epperson

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