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Toyota of Bristol

Bristol, TN

3.9
396 Reviews

3045 West State Street

Bristol, TN

37620

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Showing 396 reviews

October 18, 2012

Our experience with Toyota of Bristol was a fantastic one! Having to buy a new vehicle before we were ready because our old one simply died was a bit traumatic for my husband. He believes in getting a More

by cindynave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for your thoughtful review! Thank you for taking the time to share your comments and feelings about Anthony Brewer. He was a valuable team member that went above and beyond to meet our client’s needs, and we are so pleased that was your experience. We appreciate your time and the extra effort it takes to provide your feedback. We are so sorry it took so long to respond. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Toyota of Bristol and our new management staff, enjoy that ride! Sincerely, Amber Epperson

October 11, 2012

We had been looking for a truck for about 9 months. Either the truck did not meet our needs or the price was beyond our reach. We searched three states and looked at many trucks, domestic and foreign. More

by DCJSFJ2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Walsh, Andrew Lipto
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for sharing your experience with Toyota Of Bristol.We are so sorry it took so long to respond to your review. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. With our new management staff and employee staff we want every experience to be “five stars”! Please come back by and check our new staff !!! Sincerely, Amber Epperson

October 11, 2012

I recently purchased a 2012 Prius 2 from Toyota of Bristol and I'm so glad I did. I had a wonderful experience. Everyone was very helpful, friendly, and professional. I was in and out in less than More

by helkev
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for your thoughtful review! Thank you for taking the time to share your comments and feelings about Josh and Jimmy. They were both valuable team members that went above and beyond to meet our client’s needs, and we are so pleased that was your experience. We appreciate your time and the extra effort it takes to provide your feedback. We are so sorry it took so long to respond. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Toyota of Bristol and our new management staff, enjoy that ride! Sincerely, Amber Epperson

October 10, 2012

The staff was very helpful in helping us in getting the car we wanted. Very nice an freindly. I would recommend Toyota of Bristol to everyone. More

by heyjude65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Walsh, Andrew Lipto
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for sharing your experience with Toyota Of Bristol.We are so sorry it took so long to respond to your review. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. With our new management staff and employee staff we want every experience to be “five stars”! Please come back by and check our new staff !!! Sincerely, Amber Epperson

October 08, 2012

Absolutely wonderful, courteous staff! Even though I purchased a Honda it was well taken care of and they knew everything about it and helped with my purchase. There were some minor problems but they j More

by Suz1va
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin and Anthony, Andrew Lipto
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for sharing your experience with Toyota Of Bristol.We are so sorry it took so long to respond to your review. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. With our new management staff and employee staff we want every experience to be “five stars”! Please come back by and check our new staff !!! Sincerely, Amber Epperson

October 03, 2012

Great place to purchase vehicles. Vehicle I had in mind were there for me to test drive and look over. Chris was very easy to work with and very accomadating. Found what I wanted and made the purchase. All More

by bboop357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris McConnell
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for your thoughtful review! Thank you for taking the time to share your comments and feelings about Chris McConnell. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. We appreciate your time and the extra effort it takes to provide your feedback. We are so sorry it took so long to respond. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Toyota of Bristol and our new management staff, enjoy that ride! Sincerely, Amber Epperson

September 17, 2012

All involved in my purchase of a new 2012 Toyota Highlander Limited were very professional, responsive to my questions, hospitable, and informative resulting in my overall "Great" satisfaction score More

by wesmith51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Dutton, Joseph Dutton, Ralph Wishon
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for sharing your experience with Toyota Of Bristol.We are so sorry it took so long to respond to your review. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. With our new management staff and employee staff we want every experience to be “five stars”! Please come back by and check our new staff !!! Sincerely, Amber Epperson

August 31, 2012

I got an amazing deal on a 2012 Corolla by the way I am Loving it. The People at Bristol really know how to take care of you and your needs. I will never deal with anyone but Toyota. More

by jsclowe12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Tolbert
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for sharing your experience with Toyota Of Bristol.We are so sorry it took so long to respond to your review. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. With our new management staff and employee staff we want every experience to be “five stars”! Please come back by and check our new staff !!! Sincerely, Amber Epperson

August 28, 2012

Ron was great :) Super helpful and was willing to go above and beyond to solve any issues I encountered would recomend him to anyone. Thanks for all the help!!! More

by bitner310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Walsh
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for sharing your experience with Toyota Of Bristol.We are so sorry it took so long to respond to your review. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. With our new management staff and employee staff we want every experience to be “five stars”! Please come back by and check our new staff !!! Sincerely, Amber Epperson

August 19, 2012

From the moment we arrived, all at the dealership made us feel comfortable. Steven Keen did a great job in helping us decide which vehicle was right for our family's needs. He was courteous and helpful thr More

by Tammy Allison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Keen, Mandy
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for your thoughtful review! Thank you for taking the time to share your comments and feelings about Steve and Mandy. They were both valuable team members that went above and beyond to meet our client’s needs, and we are so pleased that was your experience. We appreciate your time and the extra effort it takes to provide your feedback. We are so sorry it took so long to respond. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Toyota of Bristol and our new management staff, enjoy that ride! Sincerely, Amber Epperson

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