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Toyota of Bristol

Bristol, TN

3.9
396 Reviews

3045 West State Street

Bristol, TN

37620

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Showing 396 reviews

August 18, 2012

Everyone did an excellent job. They handled the entire process quickly and professionally. My next car will be a toyota and will be purchased at toyota of Bristol. More

by TripleThreat13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Lipto
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for sharing your experience with Toyota Of Bristol.We are so sorry it took so long to respond to your review. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. With our new management staff and employee staff we want every experience to be “five stars”! Please come back by and check our new staff !!! Sincerely, Amber Epperson

August 05, 2012

I came to Toyota of Bristol looking to purchase a new Tundra. I found the exact truck and options that I was looking for. They were able to come close enough to my price to make me want to close the de More

by dcsc0616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Fisher
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for your thoughtful review! Thank you for taking the time to share your comments and feelings about Shannon. Shannon was a valuable team member that went above and beyond to meet our client’s needs, and we are so pleased that was your experience. We appreciate your time and the extra effort it takes to provide your feedback. We are so sorry it took so long to respond. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Toyota of Bristol and our new management staff, enjoy that ride! Sincerely, Amber Epperson

August 05, 2012

Very professional staff, fair trading practices, very generous test drives and overnight evalutions, not too pushy, but persistent and listen to customer needs while working to ensure total customer sati More

by hiblitdrummer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Walsh, Randy Rhea, Andrew Lipto
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for sharing your experience with Toyota Of Bristol.We are so sorry it took so long to respond to your review. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. With our new management staff and employee staff we want every experience to be “five stars”! Please come back by and check our new staff !!! Sincerely, Amber Epperson

July 18, 2012

We had a wonderful experience with John. He made us feel comfortable from "Hello", and he was motivated to explain and sell the product without being pushy. He worked hard to give us what WE were looking fo More

by Shanarenee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wolford
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for sharing your experience with Toyota Of Bristol.We are so sorry it took so long to respond to your review. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. With our new management staff and employee staff we want every experience to be “five stars”! Please come back by and check our new staff !!! Sincerely, Amber Epperson

July 16, 2012

We were very impressed with the treatment we received at Toyato of Bristol. Mr. Joe Dutton was very knowledgeable about the car we were interested in and was able to find exactly what we wanted. He trea More

by nitacarl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Dutton, Andrew Lipto
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for sharing your experience with Toyota Of Bristol.We are so sorry it took so long to respond to your review. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. With our new management staff and employee staff we want every experience to be “five stars”! Please come back by and check our new staff !!! Sincerely, Amber Epperson

July 15, 2012

well first I would like to thank salesman JOHN WOLFORD for taking the time to go over the invoice explaning what everthing was and how it worked in the heat of the day,then off to see HUNTER JOHNSON for w More

by barry mann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wolford, Andrew Lipto
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for sharing your experience with Toyota Of Bristol.We are so sorry it took so long to respond to your review. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. With our new management staff and employee staff we want every experience to be “five stars”! Please come back by and check our new staff !!! Sincerely, Amber Epperson

July 13, 2012

Our experience with Toyota of Bristol was superb! We looked at several cars before we settled on the Venza and Joe was very informed about each one. He ultimately helped us decide which automobile was More

by clberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Dutton, Andrew Lipto
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for sharing your experience with Toyota Of Bristol.We are so sorry it took so long to respond to your review. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. With our new management staff and employee staff we want every experience to be “five stars”! Please come back by and check our new staff !!! Sincerely, Amber Epperson

July 12, 2012

the people i have worked with on getting a car at toyota of bristol has been the best i have ever dealt with as long as i have owned a vechile More

by cindycreasy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Rhea, Andrew Lipto
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for sharing your experience with Toyota Of Bristol.We are so sorry it took so long to respond to your review. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. With our new management staff and employee staff we want every experience to be “five stars”! Please come back by and check our new staff !!! Sincerely, Amber Epperson

July 08, 2012

We purchased 2 new vehicles on the same day from Toyota of Bristol. The 4 staff checked above was very helpful, pleasant, knowledgeable, thourgh, and funny. We have purchased a total of 4 new vehicles from More

by sheilahyatt90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Lipto
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for sharing your experience with Toyota Of Bristol.We are so sorry it took so long to respond to your review. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. With our new management staff and employee staff we want every experience to be “five stars”! Please come back by and check our new staff !!! Sincerely, Amber Epperson

July 06, 2012

Great service during my visit. Melvin Shaffer was extremely helpful and answered all my questions. He even to took the time to contact me about a problem on my car that I was not aware of. More

by tideroll3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for your thoughtful review! Thank you for taking the time to share your comments and feelings about Melvin Shaffer. He was a valuable team member that went above and beyond to meet our client’s needs, and we are so pleased that was your experience. We appreciate your time and the extra effort it takes to provide your feedback. We are so sorry it took so long to respond. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Toyota of Bristol and our new management staff, enjoy that ride! Sincerely, Amber Epperson

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