Toyota of Coconut Creek

Major shout out to Shane Toback! The young buck has so much knowledge and patience. Made my experience super easy and memorable The young buck has so much knowledge and patience. Made my experience super easy and memorable More

Great timely service. I was updated on all my issues and they were resolved. Thanks carmine I was updated on all my issues and they were resolved. Thanks carmine More

I had my new car in for its 5,000-mile maintenance service. Unfortunately, I wasn’t able to remove the pool equipment from the truck bed before my appointment. Most of the containers were empty, so I service. Unfortunately, I wasn’t able to remove the pool equipment from the truck bed before my appointment. Most of the containers were empty, so I asked the technician if that would be an issue. Chelsea at the service desk was very kind, professional, and respectful throughout the entire process. I truly appreciated her excellent customer service. However, my experience with the technician was disappointing. From the moment he came to look at the truck, he seemed bothered, gave me unfriendly looks, and treated me with indifference. I understand that technicians have procedures to follow, but every customer deserves to be treated with courtesy and respect. I hope this feedback helps improve the customer experience, because the attitude of one employee can make a big difference, even when the service itself is completed properly. Again, about the Chelsea, nothing to concern, just because the technical I gave 2 stars More

Excellent and efficient Good dealer and good promotion Close to my house and good service Close to my house and good service More

I got here and sat in car 10 mins after my appointment time, no one came. Finally went to desk where Diana was busy on the phone the whole time. I asked Wilnord Charles if he could help me because Diana w time, no one came. Finally went to desk where Diana was busy on the phone the whole time. I asked Wilnord Charles if he could help me because Diana was obviously too busy. She beckoned to him to handle. He took great care of me. For future I'll not have Diana assigned to me. Even when i picked up my car she never acknowledged me. More

Quiero agradecer a Oscar Vizcaya por la excelente atención que recibí durante mi visita a Toyota de Coconut Creek. Fui sin cita para el cambio rutinario de aceite y filtro de mi Highlander, y aun así atención que recibí durante mi visita a Toyota de Coconut Creek. Fui sin cita para el cambio rutinario de aceite y filtro de mi Highlander, y aun así hizo todo lo posible por atenderme. Como mi inglés no es muy bueno, tuvo la amabilidad de hablar conmigo en español, sin tener ninguna obligación de hacerlo, lo cual agradecí mucho. Me mantuvo informado sobre el estado de mi vehículo, me explicó que era necesario cambiar la batería y el costo del servicio. Me fui muy satisfecho con la atención recibida. ¡Muchas gracias, Oscar, por tu profesionalismo y amabilidad! More

A quiet room managed to finish my book along with cute/handsome workers made the day even better cute/handsome workers made the day even better More

It was great happy with my new car Everything went smoothly everyone was very helpful and worked hard to get me in a good car smoothly everyone was very helpful and worked hard to get me in a good car More

At the rates that you charge for a service I find it hard to see my way Clear to recommending Al Hendrickson/Toyota Of Coconut to anybody. to see my way Clear to recommending Al Hendrickson/Toyota Of Coconut to anybody. More

Rip off place full of toxic people. From sales to service area. They try to charge me almost 6k dollars for something that was fix in other shop for less than 75 dollars. From sales to service area. They try to charge me almost 6k dollars for something that was fix in other shop for less than 75 dollars. More