Toyota of Colorado Springs in Motor City

I will never buy from here again 99% of the people here are great. But there is one man, Drew, who is the epitome of sleazy car salesman. He lies straight to your face. If they walk 99% of the people here are great. But there is one man, Drew, who is the epitome of sleazy car salesman. He lies straight to your face. If they walk you to his door, do a 180 and leave or wait for someone else. Not only will I not buy from them, but I will probably not buy Toyota next time. More

Thanks you Noe Perez Thanks to Noe Perez I had an amazing experience getting my first car from a dealership. Couldn't have asked for more. Once again thank you Noe Perez a Thanks to Noe Perez I had an amazing experience getting my first car from a dealership. Couldn't have asked for more. Once again thank you Noe Perez and Larry H. Millers Toyota Scion. More

Service is Outstanding! Our sales rep was so HELPFUL. He was not at all pushy or loud! He answered all of our questions with confidence and knowledge. The transaction was smo Our sales rep was so HELPFUL. He was not at all pushy or loud! He answered all of our questions with confidence and knowledge. The transaction was smooth with no concerns. He offered us his desk to make phone calls and internet inquires for our insurance etc. The finance manager was also terrific! We look forward to returning to this dealer for future regular maintenance etc. THANK YOU!! More

a good shopping experience We needed to replace our 2003 Prius and are happy with our purchase of a 2015 Prius Two. We appreciated Robert's call this morning to see if we had a We needed to replace our 2003 Prius and are happy with our purchase of a 2015 Prius Two. We appreciated Robert's call this morning to see if we had any questions. More

Gracias NOE ! Agradecido con el duro trabajo de Noe para que nosostros salierasmos con la minivan que queriamos y realmente nos Gustaba a nosotros. Realmente le ag Agradecido con el duro trabajo de Noe para que nosostros salierasmos con la minivan que queriamos y realmente nos Gustaba a nosotros. Realmente le agradesco a Noe todo lo que hizo para que nosotros tuvieramos el major Negocio en el intercambio de nuestro Camry Gracias Noe !!! More

Excelente Servicio Tuvimos una excelente trato desde que llegamos al dealer, Noe nos atendio con mucho profecionalismo y amabilidad, nos ayudo en todo el proceso de la c Tuvimos una excelente trato desde que llegamos al dealer, Noe nos atendio con mucho profecionalismo y amabilidad, nos ayudo en todo el proceso de la compra, y la hizo de lo mas cencillo y comodo para nosotros, gracias por su excelente servicio. Porsupuesto que lo recomiendo a todos. More

Exceptional Service While the work was to the usual excellent standard I would like to single out the exceptional service by James. I was unable to make to to the dealer While the work was to the usual excellent standard I would like to single out the exceptional service by James. I was unable to make to to the dealership by closing time and James stayed over half an hour late to ensure I would be able to pick up my car that evening. I was very impressed with how he went above and beyond in customer service. Thanks....Ron Dillon More

Warranty galore So I went in there looking to buy a truck and trade in my car. I knew my car was worth what I still owed on it, chapel hills had already appraised it So I went in there looking to buy a truck and trade in my car. I knew my car was worth what I still owed on it, chapel hills had already appraised it the day before. I hassled all day until finally I got them to pay it off(more to follow). I ended up spending a whole 8 hours at the dealership until I got what I thought was a good deal. Our salesman Robert was quite friendly, not too pushy. I finally got the price I wanted for my trade in and a price I felt good about on my new tundra, once again 8 hours later! I bought my car on a Saturday so by the time the deal was done the credit union was already closed and I had to comeback to sign the papers on Monday. I was a little confused, but it was late I was starving and I just wanted to leave at this point. I got a call again to come in on Wednesday to sign the paperwork and some good news, they had worked out a deal to keep my payment the same and added all sorts of warranties to my contract. At first I was like ok, sounds good. Came in on Wednesday during my lunch, David had all the papers written up and explained how they had given up their kick back from the bank to get me the warranties, I was like what!? Ok... Signed the paperwork, it all looked good and as soon as I started asking questions if I was paying for these warranties he would change the subject or tell me how great the warranties were, I had nothing to worry about and even better it was not like I was paying for them since my payment was the same. I was like ok... Sure! Two weeks later I got a scratch/dent on my truck, no problem I got a warranty! Went to the larry h miller collision center, surprise! It's not covered! Wait a second David promised I was covered from top to bottom, windshield, tires, wheels, scratches, dents, dings, interior, carpet, 5yr/60,000 bumper to bumper, oil changes, the whole works! It was all in the details, I started reading all the details, pulled out my contracts, this whole thing was a scam! Not only was I paying for all the warranties but there was more loop holes and limitations, and there was deductibles all over the place. Not what David had told me! I know part of it was my fault I should have asked more questions and read what I was signing, but these people know what they are doing. They work the warranties into the deal and don't tell you they add it to your principal/payment from the start. I should have probably gotten pre-approved before walking in there. Long story short went back asked to cancel all these warranties which I was paying for! They weren't happy, so I let them know I still had not done the Toyota survey which they all seem to be really worried about, got like 3 calls asking me to give them 10/10. So I added it all up, it's gonna take about $4100 off the principal and although my payment will stay the same it will cut at least 6 months off my term. I dunno if I would go back and buy from this place again. If I ever buy another car though I will make sure to get a pre approval before going in there. Larry h miller these are horrible business practices! I am submitting a complaint to the BBB and Fort Carson consumer affairs. Oh yeah almost forgot! The day I went in to cancel my warranties they had just sold my trade in for 2500 more then what they had paid me for it. After they sat there and said there was no way they were gonna make anything on it. Should of kept it, I miss my 30mpg. Stay away, make the drive to Denver or Pueblo. More

Extremely dissatisfied with service department What: Toyota Tacoma rear left (driver side) fender detaching from vehicle. When: - March 2014 - Follow up May 2014 - Follow up Au What: Toyota Tacoma rear left (driver side) fender detaching from vehicle. When: - March 2014 - Follow up May 2014 - Follow up Aug 2014 - Follow up 30 Sep 2014 - Follow up 4 Oct 2014 Each time I followed up, the service department new nothing of the issue or previous order. Additional information: When I brought the car in for service in March, the tech stated that they would have to order the part and call me. Each time I follow up I get the same response. On 30 Sep a service representative called and told me the part was in and that I would need to bring my vehicle in for the repair (she stated that I would need to leave my vehicle for 2 days). Today ( 4 Oct) I called to make an appointment to drop off the vehicle. No one at the dealership new of this service or problem. I was then refereed to Tim who stated they have a part and would paint it and give me a call when it was ready. Very dissatisfied customer!!!! Note: Tim was very professional and I have confidence that he will rectify this issue. More

Great experience Everett Morrow was my sales man and Jaime Olson was my finance dude. These guys bent over backwards to make sure I was happy with my purchase. These g Everett Morrow was my sales man and Jaime Olson was my finance dude. These guys bent over backwards to make sure I was happy with my purchase. These guys offered me almost double what another toyota dealership (not naming any names) offered me for my trade and were upfront with all my questions. I've seen a lot of reviews saying bad things about dealerships, but remember, you get a written copy of any and everything they do for you. If you have a question stop what your doing and ask. That's what I did with this team and even after my purchase I still go back with questions and they are still more than happy to help out! More