Toyota of Cool Springs

Great no-nonsense place to buy a vehicle. Their website is one of the best for figuring out what you’re getting on the new Toyota you’re looking at; you can even pull up the sticker before th Their website is one of the best for figuring out what you’re getting on the new Toyota you’re looking at; you can even pull up the sticker before the vehicle even arrives at the dealership. Alan “Superman” Richardson is a very helpful salesman - no high pressure tactics, and just a high quality person to deal with. More

My experience with this dealership was fantastic from start to finish. Jacob and Carlton were so helpful and answered any question or concern that I had. Even the finance team was great. I would highly r start to finish. Jacob and Carlton were so helpful and answered any question or concern that I had. Even the finance team was great. I would highly recommend buying with them to anyone. More

Carlton provided excellent service and met all of my needs exceedingly. Very happy with my experience and I could not have asked for a better salesman. needs exceedingly. Very happy with my experience and I could not have asked for a better salesman. More

Really nice ! And stayed till after closing to continue to help up and we didn’t feel rushed at at ! And stayed till after closing to continue to help up and we didn’t feel rushed at at ! More

Alan was very helpful and really good about communicating with me. He helped me to preorder a vehicle. with me. He helped me to preorder a vehicle. More

we came in and bought a 2018 VW Atlas. We bought it same day, cash. My wife is due anyday with twins and we needed a vehicle that could hold 3 car seats. Within 2 weeks engine light c We bought it same day, cash. My wife is due anyday with twins and we needed a vehicle that could hold 3 car seats. Within 2 weeks engine light came on. When we brought it in they told us we had to send it to VW to get a “software update”, and that was it. Brought it to VW, turns out it had a faulty idler belt and charcoal canister (no software update was needed). It cost us nearly $1k to repair. When asked if Toyota will help with cost - they said they wanted us to bring it back to them again and they’d fix it. Even though we already brought it to them and they sent us to VW… Now they claim they won’t help with any costs cuz they don’t trust the price of work and it’s not their fault because it wasn’t part of their safety inspection. Great way to treat a expecting family trying to get a safe car… More

Calton is very nice and helpful. His response is also fast. I just got 2025 camry and I’m very happy about it. His response is also fast. I just got 2025 camry and I’m very happy about it. More

I was impressed with the faculty and kindness shown as well as the quickness in getting the car I wanted to the dealership well as the quickness in getting the car I wanted to the dealership More

We can’t say enough about Alan, he was so helpful and made sure we were satisfied every step in the car buying process. We definitely will reach out to him for all our future vehicle needs! If you need a made sure we were satisfied every step in the car buying process. We definitely will reach out to him for all our future vehicle needs! If you need a car, give Alan a call, you will see the great service we received. More

Alan was knowledgeable, pleasant, patient, extremely helpful and provided exceptional service. I enjoyed working with him and am grateful to know I can reach out and he will be there with the answers I helpful and provided exceptional service. I enjoyed working with him and am grateful to know I can reach out and he will be there with the answers I need. More