Toyota of Cool Springs

Alan was very helpful in getting us the car we wanted. Will recommend him in the future Will recommend him in the future More

It's has great customer service. The employees are very good about working on getting what you want. The employees are very good about working on getting what you want. More

I had the best car buying experience with Carlton from Toyota of Cool Springs! He was so amazing and knowledgeable at helping me through this process. Highly recommend! Toyota of Cool Springs! He was so amazing and knowledgeable at helping me through this process. Highly recommend! More

I did my research in finding a highly rate dealer and sales professional. Alan Richardson did not disappoint, I went in with what I wanted and Alan was creative in not only matching the vehicle but the sales professional. Alan Richardson did not disappoint, I went in with what I wanted and Alan was creative in not only matching the vehicle but the financial requirements. If you are interested in a new Toyota or are in the market for a used vehicle you should reach out to Alan he will take care of you from beginning to end. Thank you Alan! Also shot out to Yuri in Finance, thank you for the quick paper work and #goarmy. More

I waited much longer than promised to receive the car that I ordered, and ended up purchasing a more expensive car than what I ordered because what I ordered never came. It was up to me to call and chec that I ordered, and ended up purchasing a more expensive car than what I ordered because what I ordered never came. It was up to me to call and check on my car every month or two, when I was told shipments should be coming every couple of weeks. Toyota was usually responsive when I called, but was not proactive in communicating. Carlton took over helping me at purchase time and was easy to work with. More

Had a great experience at a dealer despite all the horror story’s I’ve heard Alan was the best story’s I’ve heard Alan was the best More

I was welcomed with a friendly voice and smile very quickly as I entered the dealership and Alan was clear and direct as we worked together. He was pleasant and professional to do business with. We w quickly as I entered the dealership and Alan was clear and direct as we worked together. He was pleasant and professional to do business with. We worked through some challenges but he delivered as I would expect Superman too! More

I recently had the pleasure of purchasing a vehicle from Cool Springs Toyota, and I couldn’t be more satisfied with the entire experience. From the moment I walked through the doors, I was greeted with warm Cool Springs Toyota, and I couldn’t be more satisfied with the entire experience. From the moment I walked through the doors, I was greeted with warmth and professionalism. More

Alan was a great help in getting my new car, we came in without knowing what we wanted to do. Just needing to test drive cars and get a new car for me as my old one needed to be replaced. I couldn’t afford without knowing what we wanted to do. Just needing to test drive cars and get a new car for me as my old one needed to be replaced. I couldn’t afford to wait for a new car to be delivered, but he messaged me the next day of a 4Runner that fit every need they had just released! Super helpful and on the ball, I was able to place a deposit on it before anyone else looking for a newer 4Runner could. More

Got a good deal. People were great to work with. Alan and John helped me figure out what I needed without any pressure to make the sale. Very good experience. People were great to work with. Alan and John helped me figure out what I needed without any pressure to make the sale. Very good experience. More