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Toyota of Cool Springs
Franklin, TN
1,018 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,018 Reviews of Toyota of Cool Springs
June 09, 2024
"Superman" Alan Richardson did great work processing my order for a RAV4 Hybrid. I was expecting the vehicle to arrive for delivery in about three months, but it arrived in six weeks. The whole process w order for a RAV4 Hybrid. I was expecting the vehicle to arrive for delivery in about three months, but it arrived in six weeks. The whole process went smoothly. More
by thomas.c.luther
Employees Worked With
Alan Richardson
June 06, 2024
Dealership and George Ashmore are ridiculous. Contacted them first thing today about a car. It took the salesman all day to get me the numbers which were acceptable to find out a deposit had be Contacted them first thing today about a car. It took the salesman all day to get me the numbers which were acceptable to find out a deposit had been taken yesterday a full day prior to. What a ridiculous dealership! More
by Bclongmire
Employees Worked With
George Ashmore
June 03, 2024
Jeff helped me order and purchase my 2024 Grand Highlander Hybrid. We began the process back in October, and Jeff was attentive, knowledgeable, and thorough throughout the process. The dealership a Highlander Hybrid. We began the process back in October, and Jeff was attentive, knowledgeable, and thorough throughout the process. The dealership also did a great job giving me a good price for my trade-in (another make). When my vehicle was available, he walked me through my options and pricing, giving me great advice along the way. Finally, the purchase transaction was smooth, he got all my questions answered, and took the time to get me set up with my vehicle before leaving the dealership. I live out of state and only wanted to work with a highly-rated dealer. I would not hesitate to make the trip to work with Jeff and this dealership again. More
by crsho21
Employees Worked With
Ashley Owens, Jeff Williams
May 15, 2024
It was a pleasure to work with Jeff on the purchase of a new Land Cruiser. He is very knowledgeable and was sure to keep me up-to-date during the sales process. Highly recommend!! new Land Cruiser. He is very knowledgeable and was sure to keep me up-to-date during the sales process. Highly recommend!! More
by Mail
Employees Worked With
Jeff Williams
May 07, 2024
Alan was absolutely amazing in helping me find a vehicle that best suited me! He also was super helpful in finding the best rate and deal for me. Will definitely be coming back and using Alan for any future that best suited me! He also was super helpful in finding the best rate and deal for me. Will definitely be coming back and using Alan for any future vehicle purchases! More
by madysen luzzo
Employees Worked With
Ashley Calderon - Finance (5 stars!!), Alan Richardson
May 07, 2024
Alan "Superman" Richardson was great to work with on my recent purchase of a Grand Highlander. He was really responsive to my many requests and helped me to find the perfect car for me. He helped me to get recent purchase of a Grand Highlander. He was really responsive to my many requests and helped me to find the perfect car for me. He helped me to get it built out and kept me in the loop on the process. He also worked to help us be able to get in and out on the day we actually bought it since he knew we would be ready to get the car home! I will definitely reach out to him the next time I need a car! More
by Ashley Howerton
Employees Worked With
Alan Richardson
