Toyota of Cool Springs
Franklin, TN
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1,017 Reviews of Toyota of Cool Springs
We had a "super" experience when recently purchasing a Crown Signia from Toyota of Cool Springs, primarily due to excellent assistance from our sales consultant, Alan "Superman" Richardson. We can't reco Crown Signia from Toyota of Cool Springs, primarily due to excellent assistance from our sales consultant, Alan "Superman" Richardson. We can't recommend the dealership and Alan more highly!! More
Alan was able to help me with exactly what I needed. No sales xx, he listened, and delivered. He’s who you should ask to make an appointment with, he won’t steer you wrong if you’re truthful! No sales xx, he listened, and delivered. He’s who you should ask to make an appointment with, he won’t steer you wrong if you’re truthful! More
I had such a good experience when everyone involved! They gave me a good deal, worked with me and helped me find what I wanted. I love my RAV4! Thank you Jim for working with me and getting me what I wa They gave me a good deal, worked with me and helped me find what I wanted. I love my RAV4! Thank you Jim for working with me and getting me what I wanted!! More
I love Toyota of Cool Springs. I bought my first Rav 4 there in 2020 and my 2nd Rav 4 on March 3, 2025. I had all my maintenance done there and will do the same with my new Rav4. I bought my first Rav 4 there in 2020 and my 2nd Rav 4 on March 3, 2025. I had all my maintenance done there and will do the same with my new Rav4. My 2020 is still in great shape, but my son needs a car, so I decided to sell my 2020 to him and get a new Rav for myself. Alan Richardson made the whole "purchasing" experience a positive one. The process of buying a car is not something I enjoy. My encounters with Alan were easy and comfortable. He was quick to respond to any of my questions or concerns and actually made this purchase memorable and enjoyable. I hope he's still there when I make my next car purchase. Trey Wade assisted me with the financial side of things. I had forgotten my checkbook, so we had to wait a bit until my son arrived. lol I appreciated Trey's willingness to explain things to me at my level of understanding. He was kind and patient and I enjoyed our conversation. I also hope he will be there for my next car purchase. Karen Mann More
Jeff Williams was a pleasure to work with. he located the exact car I wanted. He was VERY PATIENT and took the time to teach me about the car. he located the exact car I wanted. He was VERY PATIENT and took the time to teach me about the car. More



