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Toyota of Dallas
Dallas, TX
1,289 Reviews
At Toyota of Dallas, we set high standards for our team, and the result is a better service experience for our customers. We know that our patrons value honesty, quality and professionalism, and we've dedicated ourselves to surpassing their expectations and providing a high level of customer service that separates us from other dealerships in Dallas. We're not just a leading Dallas Toyota dealer; residents from cities like Richardson, Garland, Carrollton, Plano and Irving have also made us their top choice when it comes to purchasing a new or used Toyota or receiving auto repair service. We have been family owned and operated since the store opened in 1975, and we have earned several Toyota President's Awards during the store's lifetime. Our commitment to providing excellent service, Texas-sized discounts and true Texas hospitality keep our customers coming back time and time again!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
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Showing 1,289 reviews
Verified Customer
May 09, 2026
Fast, efficient, great value, friendly, extremely helpful It was our first experience and we really like getting our vehicle serviced there. We plan to bring our other vehicle there tomorrow for servicing. It was our first experience and we really like getting our vehicle serviced there. We plan to bring our other vehicle there tomorrow for servicing. More
by duffey05
Employees Worked With
Jacob
May 09, 2026
This trip was great service as always. Maddison was very kind and thorough. She kept me informed with every step of the process and made sure I was well taken care of. Maddison was very kind and thorough. She kept me informed with every step of the process and made sure I was well taken care of. More
by JESSJESS2.JB
Employees Worked With
Maddison Wallace
May 09, 2026
I have had bad experiences with this service center. In July 2025, my tire was regularly deflating and I had to put air in it every two weeks. When I asked them to check, they told me it was fine. For m In July 2025, my tire was regularly deflating and I had to put air in it every two weeks. When I asked them to check, they told me it was fine. For months I continued to put air in my tires every two weeks. When I went back 6 months later they found 3 nails in two of my tires. I agreed to buy two new tires because they claimed they couldn’t patch one of them because the tread was too low, even though my car was only at 30k miles. I drove out of the dealership and realized 3 days later that they only put one new tire on even though they charged me for 2. I had to go back and show my receipt for verification- they even tried to tell me a tire I bought a year ago at tire kingdom was the new tire. I had to explain to the dealership that they don’t sell those tires. In the end, they refunded me for the labor and 1 tire, but this took a lot of my time- I spent 6 hours driving to or at Toyota that week. I will not return and no longer trust them with my vehicle. I thought visiting the dealership for service was better than a mechanic but that was incorrect. More
by Kcalvert79
Employees Worked With
Na
May 09, 2026
Desirae is always courteous and welcoming! Desirae is always courteous and welcoming! She listens and recommends whether I can hold off on certain issues. Desirae is always courteous and welcoming! She listens and recommends whether I can hold off on certain issues. More
by MARCIATYLER66
Employees Worked With
Desirae Thomson
