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Toyota of Dallas

Dallas, TX

Overview
Reviews
Vehicles
4.4
1,212 Reviews
At Toyota of Dallas, we set high standards for our team, and the result is a better service experience for our customers. We know that our patrons value honesty, quality and professionalism, and we've dedicated ourselves to surpassing their expectations and providing a high level of customer service that separates us from other dealerships in Dallas. We're not just a leading Dallas Toyota dealer; residents from cities like Richardson, Garland, Carrollton, Plano and Irving have also made us their top choice when it comes to purchasing a new or used Toyota or receiving auto repair service. We have been family owned and operated since the store opened in 1975, and we have earned several Toyota President's Awards during the store's lifetime. Our commitment to providing excellent service, Texas-sized discounts and true Texas hospitality keep our customers coming back time and time again!
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2610 Forest Ln

Dallas, TX

75234

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Showing 1,212 reviews

May 16, 2026

Everything is excellent. Thank you very much. The service was excellent, everything was great. Thank you very much. More

by jcclavero14
Recommend Dealer
Yes
Employees Worked With
Lisett
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May 18, 2026 -

Toyota of Dallas responded

We deeply respect your positive feedback about your experience with us. Your satisfaction with our service means everything to our team. We are thrilled that you found every aspect of your visit to be outstanding and that our team was able to provide you with exceptional care. Your kind words motivate us to continue delivering the high-quality service that our customers deserve. Thank you for choosing Toyota of Dallas and for taking the time to share your wonderful experience.

May 16, 2026

Toyota of Dallas is the only place I take my Toyota 4Runner! Their customer service is on point. My service advisor Jacob is knowledgeable and friendly. He goes the extra mile to make sure I understa More

by Kirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
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May 18, 2026 -

Toyota of Dallas responded

Your positive feedback means so much to us! We're thrilled that Toyota of Dallas has become your trusted destination for your 4Runner's care. It's wonderful to hear that our customer service consistently meets your expectations and that Jacob has made such a positive impact on your experience. His dedication to helping you understand your vehicle's needs and providing guidance on maintenance priorities truly reflects our commitment to keeping you on the road for many miles to come. We appreciate your loyalty and trust in our team at Toyota of Dallas.

May 16, 2026

Excelente y muy buena atención al cliente me sentí como en casa con muy buena confianza y comunicación More

by danieleduardopineiroquintero
Recommend Dealer
Yes
Employees Worked With
Ricardo guajardo
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May 18, 2026 -

Toyota of Dallas responded

Thank you immensely for sharing your wonderful experience with us. We are truly delighted to hear that you felt the exceptional customer service and that our team made you feel comfortable and at home. Creating an environment where our customers feel welcomed with great trust and clear communication is exactly what we strive for at Toyota of Dallas. Your kind words about the excellent attention you received mean so much to our team. We appreciate you taking the time to share your positive experience and look forward to serving you again in the future.

May 16, 2026

Had to text a couple people to remind fredo to send me a Lyft. Asked for a quote on some work, followed up, still haven't gotten the quote More

by JEFF@ULTRAPRESS.COM
Recommend Dealer
No
Employees Worked With
Fredo
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May 16, 2026

Excellent customer service. Jacob was very knowledgeable and informed me about services recommended. Great job More

by anitasworld2
Recommend Dealer
Yes
Employees Worked With
Jacob Claude
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May 18, 2026 -

Toyota of Dallas responded

We are overjoyed to hear about your wonderful experience with our team. Your feedback about receiving outstanding customer service truly means the world to us. It's fantastic to know that our staff member provided you with thorough information about the recommended services and demonstrated such expertise during your visit. We take great pride in ensuring our customers feel well-informed and supported throughout their experience. Your recognition of the exceptional service you received motivates us to continue delivering the high-quality care that Toyota of Dallas is known for. We truly appreciate you taking the time to share your positive experience with us.

May 16, 2026

The Toyota Dallas is a wonderful place to have your vehicle checked. Despite not leaving in the neighborhood anymore I still do the long drive to ensure I get the best service my car deserves More

by peterobijiofor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria, Lissette
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May 18, 2026 -

Toyota of Dallas responded

We deeply respect your loyalty and commitment to making the long drive to Toyota of Dallas for your vehicle service needs. Your dedication to ensuring your car receives quality care, even from a distance, truly means the world to us. We understand that convenience matters, yet you continue to choose us for the excellent service experience we provide. Thank you for recognizing our team's efforts in delivering the outstanding care your vehicle deserves.

May 16, 2026

Trustable and I will come back again Trustworthy, good recommendation, care, professional and good discount More

by Ahmadwqadri
Recommend Dealer
Yes
Employees Worked With
Zahid
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May 16, 2026

Overall it was great. Zahid specially was professional. However I felt cost wise there is a scope to make it more competitive which will feel rewarding for Toyota customer More

by manishgunjan001
Recommend Dealer
Yes
Employees Worked With
Zahid
Report | Print
May 21, 2026 -

Toyota of Dallas responded

Thank you for your wonderful feedback about your experience with us. We're delighted to hear that everything went well overall and that our team member provided you with professional service throughout your visit. Your recognition of the quality care you received means a great deal to our entire team. We truly value your perspective regarding competitive pricing, as feedback like yours helps us continuously improve how we serve our valued customers. Your input will be shared with our management team as we work to ensure every customer feels they're receiving exceptional value along with outstanding service.

May 15, 2026

Excellent service, professional, and made me feel appreciated Attentive, service oriented, excellent costumer service - will definitely go back More

by LOPEZVENTURA
Recommend Dealer
Yes
Employees Worked With
John Cordell
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May 20, 2026 -

Toyota of Dallas responded

Your positive experience means everything to us at Toyota of Dallas. We are thrilled to hear that our team provided you with outstanding service and made you feel valued as a customer. Your recognition of our professional approach and dedication to putting customers first truly brightens our day. We take great pride in delivering the attentive, service-focused experience you described, and knowing that we exceeded your expectations encourages us to continue striving for excellence. We look forward to welcoming you back and providing the same exceptional level of care in all your future visits.

May 15, 2026

Joe DeLapa has been my service advisor for over a decade and consistently does a great job. More

by Portman.glenn
Recommend Dealer
Yes
Employees Worked With
Joe DeLapa
Report | Print
May 20, 2026 -

Toyota of Dallas responded

Thank you for sharing your wonderful feedback about your long-standing relationship with our service team. Having a trusted service advisor for more than ten years speaks volumes about the consistent quality and dedication you've experienced. We're thrilled to hear that you've received excellent care throughout this extended partnership. Your loyalty means everything to us at Toyota of Dallas, and we're grateful for customers like you who trust us with their automotive needs year after year.

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