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Toyota of Dallas

Overview Reviews (935) Inventory (253)

Toyota of Dallas

Name: Toyota of Dallas
Address: 2610 Forest Ln, Dallas, TX, 75234, US
Telephone: (972) 584-9144
Rating: 4.2

4.2

935 Reviews

2610 Forest Ln, Dallas, Texas 75234

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Sales: (972) 584-9144

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Toyota of Dallas

Dallas, TX

Overview

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Vehicles

4.2

935 Reviews

Call Dealership (972) 584-9144

2610 Forest Ln

Dallas, TX

75234

Directions

4.2

935 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (935) Inventory (253)

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Sales: (972) 584-9144

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sales person phone call car service recommend dealer finance unprofessional inspection new vehicle

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Showing 935 reviews

January 12, 2022

SALES VISIT - NEW

I have bought three cars in the last 12 months: Tubdra, Highlander, Camry. Happy with every transaction. Highlander, Camry. Happy with every transaction. More

by Wlmmanny

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Sarah Mann

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Jan 13, 2022 -

Toyota of Dallas responded

Thank you for your positive review!

January 10, 2022

SALES VISIT - NEW

Went to Dallas of toyota Saturday the new sales person gave ne a hard time. But I called spoke to the New Car salesman Manager,he told me to come right back. Did just that. When I arrived I spoke to the f gave ne a hard time. But I called spoke to the New Car salesman Manager,he told me to come right back. Did just that. When I arrived I spoke to the first person I've seen. Will Shields,He was awesome. He went OVER AND BEYOND FOR ME TO MAKE SURE I DROVED AWAY WITH A NEW 2022 toyota! He put up a fight for me. And He won. If you are reading this and thinking about buying a New Toyota in the Dallas area. Toyota of Dallas is the 5⭐place to go. And ask for Mr.Will Shields he got cha. More

by Renata W.

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Will Shields

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Jan 10, 2022 -

Renata W. responded

Will Shields is Awesome. A true saleman with Perfection.

Jan 12, 2022 -

Toyota of Dallas responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

December 31, 2021

SALES VISIT - NEW

Great service and the help was awesome.I really Great service and the help was awesome. I really recommend them. Ask for Humberto he was great Great service and the help was awesome. I really recommend them. Ask for Humberto he was great More

by Jose_noguchi

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Humberto Vasquez

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Jan 03, 2022 -

Toyota of Dallas responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

December 28, 2021

SALES VISIT - NEW

Good service from seller johanHe’s a nice person and Good service from seller johan He’s a nice person and responsible I hope he stay for ever Good service from seller johan He’s a nice person and responsible I hope he stay for ever More

by esaugonzalez68

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Seller johan

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Dec 29, 2021 -

Toyota of Dallas responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

December 28, 2021

SALES VISIT - NEW

Everyone (save George) was fun and easy to work with. It’s a 5star because of Yen, Ali and Shawn It’s a 5star because of Yen, Ali and Shawn More

by ryanvancampen

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Yen, Ali, Shawn

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Dec 28, 2021 -

ryanvancampen responded

George, was an xxx from start to finish. Your other 3 employees saved the sale. Maybe George was having a bad day (your three superstars vouched for him) I’ll give them the benefit of the doubt. My wife loves the car and the people we worked with save one. Easy to buy as she did her homework and Yen and Ali helped with the upfront and Shawn did great on the finance side. Maybe have George shadow either of those three to see what customer service is supposed to be like.

Dec 30, 2021 -

Toyota of Dallas responded

Thank you for your feedback!

December 23, 2021

SALES VISIT - USED

Dealership refused to allow me to have the car inspected before purchase. Would not even allow me to bring a mechanic on-site, under their supervision, to inspect the car. Most absurd excuses I've ever hear before purchase. Would not even allow me to bring a mechanic on-site, under their supervision, to inspect the car. Most absurd excuses I've ever heard in my life. Like I'm about to drop $70k on a sports car without it being inspected. What a joke. More

by Barry Lincoln

Customer Service

Friendliness

Price

Recommend Dealer

Employees Worked With

Syed Jafri

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December 22, 2021

SALES VISIT - NEW

Dealership works very hard to give a the customers good deals. They are very willing to help. deals. They are very willing to help. More

by Cerdaalf

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Mario arce

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Dec 23, 2021 -

Toyota of Dallas responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

December 18, 2021

SALES VISIT - NEW

En esta ocasión me brindaron un buen servicio, estoy muy contento con mi nuevo vehículo.Muchas gracias! contento con mi nuevo vehículo.Muchas gracias! More

by oscarmorenoel

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Armando (vendedor) , y la señora en finanzas.

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Dec 20, 2021 -

Toyota of Dallas responded

Nuestra reputación es una de nuestras principales prioridades. ¡Su crítica positiva es por lo que siempre nos esforzamos!

December 16, 2021

SERVICE VISIT

Excessive upselling. I have less than 14,000 miles on this car. They said I need valves cleaned and brake work which, according to the service advisor , is not covered under my maintenance plan or warra this car. They said I need valves cleaned and brake work which, according to the service advisor , is not covered under my maintenance plan or warranty. I will be returning to Toyota of Rockwell where they do not upsell their customers. More

by RichardB

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Employees Worked With

Not listed

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December 15, 2021

SALES VISIT - NEW

Francisco, Tariq, and Shawn were great - they went over and above to get our deal completed! Impressive. and above to get our deal completed! Impressive. More

by texas,house

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Francisco, Tariq, Shawn

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Dec 16, 2021 -

Toyota of Dallas responded

Thank you for your positive feedback, from all of us here at Toyota of Dallas!

Toyota of Dallas

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