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Toyota of Dallas

Dallas, TX

4.4
1,212 Reviews
At Toyota of Dallas, we set high standards for our team, and the result is a better service experience for our customers. We know that our patrons value honesty, quality and professionalism, and we've dedicated ourselves to surpassing their expectations and providing a high level of customer service that separates us from other dealerships in Dallas. We're not just a leading Dallas Toyota dealer; residents from cities like Richardson, Garland, Carrollton, Plano and Irving have also made us their top choice when it comes to purchasing a new or used Toyota or receiving auto repair service. We have been family owned and operated since the store opened in 1975, and we have earned several Toyota President's Awards during the store's lifetime. Our commitment to providing excellent service, Texas-sized discounts and true Texas hospitality keep our customers coming back time and time again!
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2610 Forest Ln

Dallas, TX

75234

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Showing 1,212 reviews

May 14, 2026

Every thing was great Every thing was great and every time I came there I had a good experience and the coffee bar also is amazing More

by Niloogh56
Recommend Dealer
Yes
Employees Worked With
Zahid khaksar
May 20, 2026 -

Toyota of Dallas responded

We are overjoyed to hear about your wonderful experiences with us. Your satisfaction means everything to our team, and we're delighted that each visit has been positive for you. It's fantastic to know that you've enjoyed our coffee bar as well - we take pride in providing those extra touches that make your time with us more enjoyable. Your feedback about the consistently great service motivates us to continue delivering the exceptional experience you've come to expect. Thank you for choosing Toyota of Dallas and for taking the time to share your positive thoughts.

May 13, 2026

Easy checkin, vehicle work completed early, great friendly treatment Showing concern about my well being More

by James F Brown
Recommend Dealer
Yes
Employees Worked With
Gary Davidson
May 19, 2026 -

Toyota of Dallas responded

We greatly appreciate your positive feedback about your recent service experience. It's wonderful to hear that the check-in process went smoothly and that we were able to complete your vehicle work ahead of schedule. Your comments about receiving friendly treatment and feeling cared for truly mean a lot to our team. We strive to provide both excellent service and genuine care for each customer who visits us. Thank you for taking the time to share your experience with others.

May 13, 2026

Rapid knowledgeable very helpful and will work him again I recommend the service to my friends and family Also any questions please ask!!! More

by SMIQBAL7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dung Nguyen
May 19, 2026 -

Toyota of Dallas responded

We are elated to hear about your positive experience with our team. Your comments about receiving rapid and knowledgeable assistance truly mean a lot to us. We understand how important it is to have helpful support when you need it most, and we're thrilled that we were able to meet your expectations. It's wonderful to know that you feel confident recommending our services to your friends and family - there's no better compliment than a personal recommendation. We genuinely appreciate you taking the time to share your experience and look forward to serving you again in the future.

May 20, 2026 -

SMIQBAL7 responded

Wonderful to see your reply Thank you

May 13, 2026

Efficient. Courteous. Thoughtful. The somewhat involved service was completed in good time. Izzy was friendly and attentive. I had been to the service center a More

by WILL.HANDY5015
Recommend Dealer
Yes
Employees Worked With
Izzy
May 19, 2026 -

Toyota of Dallas responded

We are elated to hear about your wonderful experience with our service team. Your recognition of the efficient and courteous service truly means a lot to us. It's fantastic to know that despite the complexity of your service needs, everything was handled promptly and professionally. We're especially pleased that our team member made such a positive impression with his friendly and attentive approach. The thoughtful gesture of safely keeping your hat and remembering to return it during your next visit perfectly reflects our commitment to going above and beyond for our customers. Your trust is something we value deeply, and we look forward to continuing to provide you with exceptional service experiences.

May 13, 2026

The wait took longer than expected. ..and i ended up with a chip in my window, and can't say if it happened during the tow or while it set for service More

by OWENMOMPHREY
Recommend Dealer
Yes
May 19, 2026 -

Toyota of Dallas responded

Thank you for taking the time to share your experience with us. We understand that longer wait times can be frustrating, and we appreciate your patience during your service visit. We also recognize your concern about the chip that appeared in your window and understand the uncertainty about when it may have occurred. Your feedback helps us identify areas where we can improve our service process and communication. We value your business and hope to provide you with a more seamless experience in the future.

May 13, 2026

Joe was super helpful and nice, he calmly assisted me through the whole process greatly. More

by Ernesto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deriq and Joe
May 19, 2026 -

Toyota of Dallas responded

We are thrilled to hear about your wonderful experience with our team. It's fantastic to know that you received such excellent assistance throughout your entire visit. Having a team member who can guide customers through each step with patience and care is exactly what we strive for at Toyota of Dallas. Your feedback about the helpful and calm support you received means so much to us. Thank you for taking the time to share your positive experience with others.

May 13, 2026

Friendly and very fast service. My service personnel was very professional I receive attention as soon as I drive in and was told someone will be with me shortly, not long, my servi More

by JOEL.AYESS
Recommend Dealer
Yes
Employees Worked With
Don't remember the name
May 19, 2026 -

Toyota of Dallas responded

We deeply appreciate your wonderful feedback about the quick and welcoming service you experienced. It brings us great joy to hear that our team provided you with prompt attention from the moment you arrived and that your service representative worked closely with you throughout the process. Your recognition of the professional and collaborative approach means so much to us at Toyota of Dallas. We are thrilled that you received the quality service and satisfaction you deserved, and we look forward to continuing to serve you with the same level of care in the future.

May 13, 2026

Trei was awesome! He was personable, maintained eye contact, and never made me feel like a nuisance the way I’ve experienced at other Toyota dealerships. He was genuin More

by CBLANTON915
Recommend Dealer
Yes
Employees Worked With
Trei Brown
May 19, 2026 -

Toyota of Dallas responded

Thank you for sharing your wonderful experience with us! We're thrilled to hear that you received such exceptional service throughout your visit. It's fantastic that you felt welcomed and valued as a customer, with someone who was both personable and maintained great communication with you. We take pride in ensuring our customers never feel like they're being a bother, and we're delighted that this approach made such a positive difference for you. Your recognition of the genuine kindness, speed, and efficiency you experienced means the world to us. Knowing that you received outstanding customer service from beginning to end truly makes our day. Thank you for taking the time to share this feedback - it helps us continue delivering the quality experience every customer deserves!

May 13, 2026

Professional. Helpful. Music inside is a little louder than expected,especially when making a deal. Good experience More

by shepard.natalie
Recommend Dealer
Yes
Employees Worked With
Elva
May 19, 2026 -

Toyota of Dallas responded

We are overjoyed to hear about your positive experience with our team. Your feedback about our professional and helpful service means a great deal to us. We understand that the music volume in our showroom was higher than you anticipated during your visit, and we appreciate you bringing this to our attention as it helps us create a more comfortable environment for our customers. We're delighted that despite this, you had a good overall experience and we look forward to serving you again in the future.

May 13, 2026

Knowledgeable and straight to the point. Great at explaining rationale for the difference services needed. More

by NPIKE63
Recommend Dealer
Yes
Employees Worked With
Dung
May 19, 2026 -

Toyota of Dallas responded

We are thrilled to hear about your positive experience with our team. Your feedback about our knowledgeable approach and clear communication means so much to us. We're pleased that our team was able to provide you with straightforward explanations about the different services and help you understand the reasoning behind our recommendations. Thank you for taking the time to share your experience.

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