Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Dallas
Dallas, TX
965 Reviews
At Toyota of Dallas, we set high standards for our team, and the result is a better service experience for our customers. We know that our patrons value honesty, quality and professionalism, and we've dedicated ourselves to surpassing their expectations and providing a high level of customer service that separates us from other dealerships in Dallas. We're not just a leading Dallas Toyota dealer; residents from cities like Richardson, Garland, Carrollton, Plano and Irving have also made us their top choice when it comes to purchasing a new or used Toyota or receiving auto repair service. We have been family owned and operated since the store opened in 1975, and we have earned several Toyota President's Awards during the store's lifetime. Our commitment to providing excellent service, Texas-sized discounts and true Texas hospitality keep our customers coming back time and time again!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 965 reviews
December 04, 2020
I got a good deal from Toyota of Dallas, and Omar Carrillo showed me many models and I was satisfied in getting new RAV4 2020. Thanks alot for the help. Carrillo showed me many models and I was satisfied in getting new RAV4 2020. Thanks alot for the help. More
by Samhar Talib
Employees Worked With
Omar Carrillo
December 02, 2020
Great customer service. My vehicle was ready for test drive, paperwork took some time as banks were closed but team did best to close the deal on same day. I highly recommend Tijan. Great CS with high en drive, paperwork took some time as banks were closed but team did best to close the deal on same day. I highly recommend Tijan. Great CS with high enthusiasm! More
by Pukar
Employees Worked With
Tijan, Melisa, and finance guy over Melisa
December 01, 2020
Toyota of Dallas worked with me & we agreed on a great deal! There was no haggling at all!! Thank you T J And Perry. I highly recommend this dealership!! deal! There was no haggling at all!! Thank you T J And Perry. I highly recommend this dealership!! More
by Jackie
Employees Worked With
TJ and Perry Ellis
November 27, 2020
Elijah helped me to get the best deal in all of DFW, I did my homework and he beat my best case scenario by a lot. Manager was extremely helpful, and Harold got the financials done within no time. I got d did my homework and he beat my best case scenario by a lot. Manager was extremely helpful, and Harold got the financials done within no time. I got done with test drive, and closing in 1.5 hours. More
by ufar84
Employees Worked With
Elijah Garza, Harold
November 19, 2020
Bruce was friendly and knowledgeable.The appraiser Bruce was friendly and knowledgeable. The appraiser however was a real jerk and only gave the lowest value for a super clean low mileage car. Beware Bruce was friendly and knowledgeable. The appraiser however was a real jerk and only gave the lowest value for a super clean low mileage car. Beware when dealing with them More
by coach
Employees Worked With
Bruce Clark
November 18, 2020
Top quality dealership and excellent sales team. I evaluated pre-owned, 2020 and 2021 Camrys. They diligently earned my business and respect. They encouraged me to compare and show them the best deals evaluated pre-owned, 2020 and 2021 Camrys. They diligently earned my business and respect. They encouraged me to compare and show them the best deals I could find on the internet and they would beat or match the price. Toyota of Dallas has an awesome selection of cars and trucks. I highly recommend that anyone interested in a Toyota go to see them in person. They will take care of you. Kudos to Darren D, Manuel (Manny) A, Bert F, and Sindia E. All of them are first class professionals, pleasant, ethical and upbeat in attitude. More
by Scott S
Employees Worked With
Darren Dortch, Bert Flores, Manuel Arellano, Sindia Estrella
November 16, 2020
BUYER BEWARE!!! Toyota of Dallas delivered a supposedly brand new 2020 Camry to my 72 year old father at 9pm. (due to COVID he didn’t want to go into the dealership). The car had severe scratches all over brand new 2020 Camry to my 72 year old father at 9pm. (due to COVID he didn’t want to go into the dealership). The car had severe scratches all over the hood and roof...this was a BRAND NEW CAR! Due to the vehicle being delivered at night my dad didn’t notice, which I have a strong suspicion was the dealers intent since they insisted on delivering it at nighttime and not wait until the next day. When I returned the vehicle to the dealer their explanation was “how do we know he didn’t do the damage” and basically there wasn’t anything they could do since the vehicle was now “used”. The only remedy they offered was taking the car as trade in on another new vehicle but they offered thousands less than he paid only 48 hours earlier!!! This was the 4th vehicle my family purchased from Toyota of Dallas and for sure my last. This was predatory behavior and flat out taking advantage of the elderly. We have hired an attorney and complaints will be filed with any and all regulatory agencies that regulate car dealers in Texas. Not at all happy with Toyota of Dallas and I strongly recommend Toyota shoppers to find an HONEST TOYOTA DEALER because Toyota of Dallas IS NOT HONEST. More
by M WALTERS
Employees Worked With
New Car Sales
