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Toyota of Dallas
Dallas, TX
934 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 934 reviews
August 14, 2020
4 stars only because they are extremely too busy and it took forever to get the car after purchasing. Bruce and Fabio helped me and Paco took my payment took forever to get the car after purchasing. Bruce and Fabio helped me and Paco took my payment More
by Kadejahpipkin
Employees Worked With
Bruce, Fabio,Paco
August 08, 2020
Poor Customer Service This was our eighth Toyota purchase and the worst sales experience yet. My wife and I have never dealt with the level of disorganization, disregard to This was our eighth Toyota purchase and the worst sales experience yet. My wife and I have never dealt with the level of disorganization, disregard to time management, and general lack of attention to detail. I began communication with the sales agent at 9:00 am and ended our communication at approximately noon with confirmation of full intent to purchase. Not being able to leave until 5 hours later, and after driving in excess of 2 additional hours to the dealership, it was an additional 2 hours before our vehicle was ready for release (after 9:00 pm). The one positive is I finally got the vehicle that I wanted. More
by donnanjimmyjones
Employees Worked With
Ali Mahdi
August 04, 2020
Wow. Great experience with sales and finance. Dealt with Derek over the phone to negotiate a lease deal on a 2020 Highlander XLE and got a GREAT deal. Derek was diligent in working numbers and even beat out Derek over the phone to negotiate a lease deal on a 2020 Highlander XLE and got a GREAT deal. Derek was diligent in working numbers and even beat out another offer when the other dealer said it couldn’t be done. He followed up on every request we were looking for and was STRAIGHT UP about what was workable and what was not. I feel that as long as you are straight up with him about financials and realistic about the car you want then Derek is the guy at Dallas Toyota. Thank for the new car! More
by Jesus_V
Employees Worked With
Derek Oh, and the new finance guy from L.A. (sorry forgot his name).....
August 02, 2020
Scott went above and beyond to get us the Highlander we wanted. There were nine to be found in the DFW area like I wanted, Scott looked until he found the perfect vehicle In Houston and had it available fo wanted. There were nine to be found in the DFW area like I wanted, Scott looked until he found the perfect vehicle In Houston and had it available for us the next day. Thank you Scott! More
by Allen2902
Employees Worked With
Lance, Scott P. Garrett
August 02, 2020
Super fast process! Melina and Yaz did an exceptional job. This is the fastest experience in our car shopping history. Very professional and easy to work with! Super nice and gave a great deal! job. This is the fastest experience in our car shopping history. Very professional and easy to work with! Super nice and gave a great deal! More
by Canrey123
Employees Worked With
Yaz,melina
August 01, 2020
Scott Bolin and Lance Gill went above and beyond to give me by far the best ever car leasing experience. They made certain that I received the car and deal I needed and wanted and, more importantly, that th me by far the best ever car leasing experience. They made certain that I received the car and deal I needed and wanted and, more importantly, that the transaction was safe, which greatly decreased my anxiety. They delivered the car to my house and ensured it was contactless. More
by P.White
Employees Worked With
Scott Bolin, Lance Gill
August 01, 2020
Perry Willis and Tijan Jeng were so helpful in getting me into a brand new 2020 RAV4 lease. Excellent customer service!! Will be back again in the future!! into a brand new 2020 RAV4 lease. Excellent customer service!! Will be back again in the future!! More
by msell
Employees Worked With
Perry Willis, Tijan Jeng
July 30, 2020
Could not wait to get out of the Showroom. Your Trainer needs to be fired. He was so loud everyone in the building could hear him and almost every other word was filthy, crude, or a swear word that none of needs to be fired. He was so loud everyone in the building could hear him and almost every other word was filthy, crude, or a swear word that none of the young recruits so have to listen to. I will not be back. I hope Ted Nugyen moves to another Toyota Dealership so I can continue to buy from him More
by Steve.mcneal
Employees Worked With
Ted Nguyen
July 29, 2020
A very pleasant experience that met all my expectations of what a top line dealership should be. A very special thank you to Hardy Tadlock,who your dealership is blessed to have. of what a top line dealership should be. A very special thank you to Hardy Tadlock,who your dealership is blessed to have. More
by starshead
Employees Worked With
Hardy Tadlock and Michael Torres
July 25, 2020
Toyota of Dallas has good location. The waiting room is convenient. Sales and service department are friendly and helpful. I bought three cars here for my family. I would recommend it to my friend. convenient. Sales and service department are friendly and helpful. I bought three cars here for my family. I would recommend it to my friend. More
by thuhoang5007
Employees Worked With
Randy Le , Paco Garcia , Gary Davidson .
