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Toyota of Dallas
Dallas, TX
992 Reviews
At Toyota of Dallas, we set high standards for our team, and the result is a better service experience for our customers. We know that our patrons value honesty, quality and professionalism, and we've dedicated ourselves to surpassing their expectations and providing a high level of customer service that separates us from other dealerships in Dallas. We're not just a leading Dallas Toyota dealer; residents from cities like Richardson, Garland, Carrollton, Plano and Irving have also made us their top choice when it comes to purchasing a new or used Toyota or receiving auto repair service. We have been family owned and operated since the store opened in 1975, and we have earned several Toyota President's Awards during the store's lifetime. Our commitment to providing excellent service, Texas-sized discounts and true Texas hospitality keep our customers coming back time and time again!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
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Showing 992 reviews
September 19, 2020
I was deceived via a text conversation. I was in the market for a new Corolla. I wasn't interested in a 2021 but I made it expressed that I would be willing to come in the door if they could offer a spe market for a new Corolla. I wasn't interested in a 2021 but I made it expressed that I would be willing to come in the door if they could offer a specific out-the-door price. The next day, I received a text with the number in question. I spent two hours in the dealer and left. The first two people I talked to didn't know who I was or any of my information. I should have left the moment they admitted that the number offered via text was a lie. More
by mdallas
Employees Worked With
Carlos Alvarado
September 16, 2020
Super easy, thorough, fast purchase with Ali! He explained the vehicle and the process patiently and very well. There was no pressure or inconvenient haggling. explained the vehicle and the process patiently and very well. There was no pressure or inconvenient haggling. More
by ldennis72
Employees Worked With
Ali Mahdi
September 06, 2020
Very helpful staff and salesperson, Aurelio AyurvedaHe Very helpful staff and salesperson, Aurelio Ayurveda He us very helpful and willing to nnegotiate iwill definitely recommend toyota of Dallas and Mr Very helpful staff and salesperson, Aurelio Ayurveda He us very helpful and willing to nnegotiate iwill definitely recommend toyota of Dallas and Mr Ayurveda. Mánager Lamant, too. More
by Lizaburgos6419
Employees Worked With
Aurelio Ayurveda, Sarah Mann, Caitlyn Stephens
September 06, 2020
On 9-4-20, I purchased a new vehicle from Toyota of Dallas. I would like to commend Sales Representative Jay Silva for his excellent customer service. Jay is professional, friendly, customer focused Dallas. I would like to commend Sales Representative Jay Silva for his excellent customer service. Jay is professional, friendly, customer focused and answered all of my questions. Also, a special thanks to the staff in general everyone was professional, helpful, and friendly as well. Thanks Toyota of Dallas for making the customer's experience pleasant! More
by jbonds45
Employees Worked With
Jay Silva
September 04, 2020
If you are planning to look at Toyotas this Labor Day weekend, I would suggest that you pick any dealership except Toyota of Dallas. Its no shocker that they an average 2 star rating. I purchased a Highl weekend, I would suggest that you pick any dealership except Toyota of Dallas. Its no shocker that they an average 2 star rating. I purchased a Highlander from them 10 months ago and I have had awful experiences with both the sales department and the service department so I believe that they are a poorly run operation from top to bottom. I've filed BBB complaints, sent registered letters to Toyota HQ in Plano and the only response I received was from Mr Takeshi Uchiyamada, Chairman of the Board in Japan who referred me back to Toyota Plano who in turn suggested that I go back to Toyota of Dallas to negotiate a purchase of a different Highlander. Huh? I've purchased 4 Toyotas from Sport City in the past and have received a top notch experience. I purchased one Toyota fro Toyota of Dallas and have had nothing but problems with the sales and service departments. Beware. More
by chuck
Employees Worked With
Tanner Flores
September 04, 2020
Great service. Exdellent deals. Highly recommend. We love the quality vehicle and experience we get at this dealership. There are few like it in the state! love the quality vehicle and experience we get at this dealership. There are few like it in the state! More
by MommaBear40
Employees Worked With
Veronica, Adrian Terrell, Melina
August 31, 2020
My salesperson helped me perfectly and was a pleasure to deal with. I walked out with a new truck and feel good about my purchase and how business was handled from start to finish deal with. I walked out with a new truck and feel good about my purchase and how business was handled from start to finish More
by Joseph.pedersen095
Employees Worked With
Middle name Elmo
