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Toyota of Dallas

Dallas, TX

4.3
992 Reviews
At Toyota of Dallas, we set high standards for our team, and the result is a better service experience for our customers. We know that our patrons value honesty, quality and professionalism, and we've dedicated ourselves to surpassing their expectations and providing a high level of customer service that separates us from other dealerships in Dallas. We're not just a leading Dallas Toyota dealer; residents from cities like Richardson, Garland, Carrollton, Plano and Irving have also made us their top choice when it comes to purchasing a new or used Toyota or receiving auto repair service. We have been family owned and operated since the store opened in 1975, and we have earned several Toyota President's Awards during the store's lifetime. Our commitment to providing excellent service, Texas-sized discounts and true Texas hospitality keep our customers coming back time and time again!
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2610 Forest Ln

Dallas, TX

75234

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Showing 992 reviews

August 28, 2020

My family and I evacuated from our home during Hurricane Laura. We were already in the market for a used car for our daughter who was a senior in high school. This was her first car and we wanted something More

by tararoesanchez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gonzalez, Paco in Finance
Aug 31, 2020 -

Toyota of Dallas responded

Thank you for your positive feedback, from all of us here at Toyota of Dallas!

August 28, 2020

The team found the exact vehicle we wanted, got it ready and we were driving out in a little more then an hour. Sales and finance we’re super helpful, friendly and efficient. Great job and thanks!!! More

by David H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian, Roberto
Aug 31, 2020 -

Toyota of Dallas responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

August 24, 2020

As always, Scott Bolin helped me get into a new Toyota. He takes such great care of his customers and it is truly a family like experience. Thank you, Toyota of Dallas. More

by jlindstrom31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott, Lance
Aug 27, 2020 -

Toyota of Dallas responded

Thank you for your positive review!

August 23, 2020

Using internet sales department of Toyota of Dallas provided way better pricing than other dealers I asked to quote the equivalent model vehicle! Most competitive! More

by Jjgearha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Torres; Syed Jaffrey
Aug 27, 2020 -

Toyota of Dallas responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

August 22, 2020

Scott Bolin and his Assistant Lance are the BEST. I hate car dealing, but they made it a very pleasant experience. Fast, efficient, polite and informative! More

by Carenvau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Bolin and his Assistant Lance
Aug 27, 2020 -

Toyota of Dallas responded

Thank you for your positive review!

August 22, 2020

Worst experience. Most of the people here are liars. Be very very careful before making any deal, think twice thrice, go home do research, will definitely get better deal without any hidden costs at somewh More

by himanshu2752
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bert Flores
August 16, 2020

Good service and very good knowledge of the car I will definitely come back here again thanks to Uriel him wast my sales person has a good personality More

by Inoccol
Recommend Dealer
Yes
Employees Worked With
Usiel
Aug 17, 2020 -

Toyota of Dallas responded

Thank you for your positive feedback!

August 14, 2020

4 stars only because they are extremely too busy and it took forever to get the car after purchasing. Bruce and Fabio helped me and Paco took my payment More

by Kadejahpipkin
Recommend Dealer
Yes
Employees Worked With
Bruce, Fabio,Paco
Aug 19, 2020 -

Toyota of Dallas responded

Hello. We appreciate your feedback. Our goal is to make the purchase process easy for our customers, and we're sorry that your visit took longer than expected. We would love to see what we can do to earn back your trust. Please contact our Customer Relations Manager, Annette Trejo, at 972-852-0158 and we will do our best to make this better.

August 14, 2020

The best vehicle salesman I have ever been associated with. The amount of time spent to purchase a vehicle is amazing.....in and out. Have recommended several people. More

by G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Bolin
Aug 17, 2020 -

Toyota of Dallas responded

Thank you for your positive feedback, from all of us here at Toyota of Dallas!

August 08, 2020

Poor Customer Service This was our eighth Toyota purchase and the worst sales experience yet. My wife and I have never dealt with the level of disorganization, disregard to More

by donnanjimmyjones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ali Mahdi
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