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Toyota of Dallas
Dallas, TX
927 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 927 reviews
July 28, 2019
Excelent service, hospitality and great sales person Abraham Arevalo was helpful with all the details about our purchase.Excelent dealer and nicest persons wo service, hospitality and great sales person Abraham Arevalo was helpful with all the details about our purchase.Excelent dealer and nicest persons working there More
by Ercy 3103
Employees Worked With
Abraham Arevalo
July 20, 2019
Painless Carlos made the buying process easy and painless. I told him what I wanted in a truck and he got right on it. They waited after hours for us to close Carlos made the buying process easy and painless. I told him what I wanted in a truck and he got right on it. They waited after hours for us to close on the truck. Service was first class. Will be back for sure. More
by Llc6505
Employees Worked With
Carlos
July 15, 2019
Very disappointing I traded in my vehicle last week. My Toyota rep was Ari Prado. The entire process took 7 hours. Poor Ari had no explanation on why it was taking I traded in my vehicle last week. My Toyota rep was Ari Prado. The entire process took 7 hours. Poor Ari had no explanation on why it was taking so long. Each time he would go back to the service area and come back with a blanket statement - "It shouldn't take too much longer." Upon arrival at home, I had some issues with the trade-in. I attempted to contact Ari Prado every day for three days. He has ignored all my attempts. The poor kid has a long way to go. He is far from a professional. Good luck to anyone who has to deal with Ari Prado. More
by Mbittner
Employees Worked With
Ari Prado
July 15, 2019
Outstanding Customer Service My purchase experience was exceptional. Scott Bolin and the rest of the team at Toyota of Dallas went out of their way to deliver excellent customer s My purchase experience was exceptional. Scott Bolin and the rest of the team at Toyota of Dallas went out of their way to deliver excellent customer service. More
by ACM
Employees Worked With
Scott Bolin
July 10, 2019
My rav4 Great service and great people. Gave us a good price. Will go back for my next car or truck in a few years. That’s all Great service and great people. Gave us a good price. Will go back for my next car or truck in a few years. That’s all More
by Dale78
Employees Worked With
Nick and Ben
July 07, 2019
Scott Rocks!! Scott is an amazing guy to work with, Very professional. He takes care of his customers! I love working with him. I enjoyed meeting Lance today too!! Scott is an amazing guy to work with, Very professional. He takes care of his customers! I love working with him. I enjoyed meeting Lance today too!! More
by Felecity1202
Employees Worked With
Lance
June 27, 2019
Best Deal Ever! Jesse was extremely helpful and patient. We just worked right through the process. He helped me get EXACTLY what I wanted! I love my brand new Hyland Jesse was extremely helpful and patient. We just worked right through the process. He helped me get EXACTLY what I wanted! I love my brand new Hylander! Everyone at Toyota of Dallas is a pleasuring do business with. Thank you!!! More
by Becca2U
Employees Worked With
Jesse. Jorge. Harold.
June 20, 2019
Great overall experience professional and organized Team was very thorough, professional friendly and organized. Vehicle was in extremely clean condition and all operational controls were gone over help Team was very thorough, professional friendly and organized. Vehicle was in extremely clean condition and all operational controls were gone over helping me feel comfortable. Paperwork was expedited in a very precise correct process and explained to every detail which made me feel good about the business transaction. More
by DunkLC
Employees Worked With
Darren Dortch, Hardy Tadlock, Paco
June 15, 2019
Great Experience Overall it was a great experience. They worked great with us over the phone and in person. I would recommend them to other potential buyers. Overall it was a great experience. They worked great with us over the phone and in person. I would recommend them to other potential buyers. More
by Cooper529
Employees Worked With
Dan Stewart, Culus Williams, Julio W
June 14, 2019
Liars and cheaters. If I could give them negative stars, I would. AVOID!!!! I drove all the way from Austin to buy a truck I saw listed on AutoTrader. When I called to If I could give them negative stars, I would. AVOID!!!! I drove all the way from Austin to buy a truck I saw listed on AutoTrader. When I called to verify the price, they tried to increase the price, but ended up agreeing to the price listed. During my visit, I notice the antenna, floor mats, and some interior accessories are missing. I ask about this, and the salesman, Flabio, says that they don't come with those, and points out all the trucks on the used lot that are missing them. I asked if they just take them off and sell them on eBay, Flabio just laughed. He eventually told me he would try to get me the floor mats before I left, but after going through with the purchase he told me I was out of luck. OK, I buy the truck anyway (after 2+ hours where they run my credit even though I am paying cash). When I get home, I notice in the listing pictures that the truck DID have an antenna, floor mats, and the other accessories they say DON'T come with the truck. I sent a text to my salesman with photos asking why they lied and screwed me over. He tells me Steven, the sales manager, will give me a call. Never did. I had to call up there to get in touch with him the next day, where he was aggressive and rude. After a long discussion where Steven says that they have a problem of antenna and mats being STOLEN from trucks, and that Flabio shouldn't have said they don't come standard, he told me to eat dirt, they are the number one Toyota dealership in North Texas, and I was basically out of line for even asking. BS!! Why would a dealership continue to let this happen? if this is really an issue take these items off and store them inside to prevent them from getting stolen. I bet you can go to their website right now and see every vehicle listed with an antenna and floor mats... but when you get there to buy it, they will be gone. NEVER BUY FROM HERE. They do not care about the customer, and cannot admit when they are wrong, or when they lied. Especially Steven and Flabio in the used sales department. More
by pj2092
Employees Worked With
Flabio and Steven
