Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Toyota of Dallas

Dallas, TX

Overview
Reviews
Vehicles
4.4
1,212 Reviews
At Toyota of Dallas, we set high standards for our team, and the result is a better service experience for our customers. We know that our patrons value honesty, quality and professionalism, and we've dedicated ourselves to surpassing their expectations and providing a high level of customer service that separates us from other dealerships in Dallas. We're not just a leading Dallas Toyota dealer; residents from cities like Richardson, Garland, Carrollton, Plano and Irving have also made us their top choice when it comes to purchasing a new or used Toyota or receiving auto repair service. We have been family owned and operated since the store opened in 1975, and we have earned several Toyota President's Awards during the store's lifetime. Our commitment to providing excellent service, Texas-sized discounts and true Texas hospitality keep our customers coming back time and time again!
Contact Dealership

2610 Forest Ln

Dallas, TX

75234

Directions

By Type

Showing 1,212 reviews

May 11, 2026

Desirae was wonderful. Very kind, thoughtful, and understanding. Outstanding follow-up too. Makes me want to come back for future services. Thank you for being a great pers More

by TAKFUJITA
Recommend Dealer
Yes
Employees Worked With
Desirae Thomson
Report | Print
May 18, 2026 -

Toyota of Dallas responded

We are overjoyed to hear about your exceptional experience with Desirae! Your kind words about her thoughtful and understanding approach truly warm our hearts. We take great pride in providing outstanding service that goes beyond expectations, and it sounds like Desirae exemplified exactly what we strive for. Knowing that her wonderful care and thorough follow-up made such a positive impression means everything to us. We look forward to welcoming you back to Toyota of Dallas for all your future automotive needs and continuing to provide the same level of excellent service you experienced.

May 11, 2026

Very nice staff and professional The staff was super attentive and they had my car ready quickly More

by Jhanialantan7
Recommend Dealer
Yes
Employees Worked With
Trei
Report | Print
May 18, 2026 -

Toyota of Dallas responded

We are absolutely thrilled to hear about your wonderful experience with our team. Your kind words about our staff being attentive and professional truly mean the world to us. We understand how valuable your time is, and we're so pleased that we could have your vehicle serviced efficiently while maintaining the high level of care you deserve. Thank you for taking the time to share your positive experience - it motivates our entire team to continue providing exceptional service to every customer who walks through our doors.

May 10, 2026

Efficient got dropped off and picked up Service was completed efficiently Convenient pick up and drop off More

by REBEKAH_FRANCIS
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Report | Print
May 18, 2026 -

Toyota of Dallas responded

We are absolutely thrilled to hear about your positive experience with our service department. Your feedback about the efficiency of our team and the convenience of our drop-off and pick-up process means so much to us. We work hard to make vehicle servicing as smooth and hassle-free as possible for our customers, and it's wonderful to know we succeeded in providing you with exactly that. Thank you for taking the time to share your experience - we truly appreciate your business and look forward to serving you again in the future.

May 10, 2026

Always professional, always ready to make things right. They always stay on top if what my car might need. More

by LKCDALLAS
Recommend Dealer
Yes
Employees Worked With
Jocelyn
Report | Print
May 18, 2026 -

Toyota of Dallas responded

Thank you for taking the time to share your experience. We are grateful to hear that our team consistently demonstrates professionalism and maintains a commitment to making things right for you. Your recognition of our proactive approach to monitoring your vehicle's needs means a great deal to us. We truly value customers like you who appreciate the care and attention we put into every service experience. Your feedback reinforces our dedication to providing exceptional automotive care.

May 10, 2026

They work with me on my pricing. They try to keep me on my appt schedule More

by LKCDALLAS
Recommend Dealer
Yes
Employees Worked With
Jocelyn
Report | Print
May 18, 2026 -

Toyota of Dallas responded

We are excited to hear about your positive experience with our team. Your appreciation for our flexible approach to pricing shows us that we're meeting your needs effectively. We're also pleased that our scheduling efforts help keep your appointments running smoothly and on time. Your feedback reinforces our commitment to providing personalized service that works for each customer. Thank you for choosing Toyota of Dallas and for taking the time to share your experience.

May 10, 2026

He is always helpful and never dissapoints. He always come very charismatic and helps with everything, he is always helpful and mindful. I recommend him whether its the first time going or alwa More

by SYDNEY.MORENO15
Recommend Dealer
Yes
Employees Worked With
Israel
Report | Print
May 18, 2026 -

Toyota of Dallas responded

We are thrilled to hear about your wonderful experience with our team member! Your feedback about his charismatic approach and mindful assistance truly means the world to us at Toyota of Dallas. It's fantastic to know that he consistently provides the support you need and has earned your trust whether you're visiting for the first time or returning as a valued customer. We're grateful for your recommendation and appreciate you taking the time to share your positive experience with others.

May 10, 2026

Kind and helpful Dung was kind and helpful when I brought my car in to be serviced. Made the process very easy More

by JESSICATNICHOLS
Recommend Dealer
Yes
Employees Worked With
Dung
Report | Print
May 18, 2026 -

Toyota of Dallas responded

We are glad to hear about your positive experience with our service team. It's wonderful to know that our staff member provided the kind and helpful assistance that made your service visit smooth and straightforward. We truly value customers like you who take the time to share their experiences, and your feedback reinforces our commitment to delivering excellent service. Thank you for choosing Toyota of Dallas for your automotive needs.

May 10, 2026

It was nice and easy It was a very simple process to drive up and get my oil changed and my tired aligned More

by GRACELIN233
Recommend Dealer
Yes
Employees Worked With
Izzy
Report | Print
May 18, 2026 -

Toyota of Dallas responded

We are absolutely thrilled to hear about your positive experience with our service! Your feedback about the convenient drive-up process and how straightforward everything was really means a lot to us. We work hard to make both oil changes and tire alignment services as seamless as possible for our customers. It's wonderful to know that we succeeded in providing you with the smooth, hassle-free experience you were looking for. We truly value customers like you and look forward to serving you again in the future.

May 10, 2026

You couldn’t be bothered to take the time to do a proper oil change. Desi couldn’t be bothered to return a call she promised. Maddison is also not a person with enough integrity to do what’s promised. You f More

by DRNORTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Desi, Maddison
Report | Print
May 18, 2026 -

Toyota of Dallas responded

We are concerned to hear about your disappointing experience, and we understand your frustration. The service that you've described falls short of the standards we strive to maintain. Your feedback is important to us, and we would appreciate the opportunity to discuss this further with you. Please contact our Customer Relations Manager, Vianney Pedroza, at VPedroza@vtaig.com so we can address these concerns directly and work toward a resolution.

May 09, 2026

Great service Very helpful and timely service, they worked with me with service coupons etc. More

by Kishonsephus
Recommend Dealer
Yes
Employees Worked With
Lissette
Report | Print
May 11, 2026 -

Toyota of Dallas responded

We sincerely value your positive feedback about your service experience with us. It's wonderful to hear that our team provided helpful and timely assistance during your visit. We're pleased that we could work with you on service coupons to make your experience even better. Your recognition of our efforts means a great deal to our team, and we look forward to continuing to serve you with the same level of care in the future.

1
...
5
6
7
...
122