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Toyota of Dallas

Dallas, TX

4.5
1,261 Reviews
At Toyota of Dallas, we set high standards for our team, and the result is a better service experience for our customers. We know that our patrons value honesty, quality and professionalism, and we've dedicated ourselves to surpassing their expectations and providing a high level of customer service that separates us from other dealerships in Dallas. We're not just a leading Dallas Toyota dealer; residents from cities like Richardson, Garland, Carrollton, Plano and Irving have also made us their top choice when it comes to purchasing a new or used Toyota or receiving auto repair service. We have been family owned and operated since the store opened in 1975, and we have earned several Toyota President's Awards during the store's lifetime. Our commitment to providing excellent service, Texas-sized discounts and true Texas hospitality keep our customers coming back time and time again!
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2610 Forest Ln

Dallas, TX

75234

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Showing 1,261 reviews

May 17, 2026

Great dealership. Desi makes the service experience a pleasure. Nice waiting area with snacks and sodas available for purchase. More

by stedmantx
Recommend Dealer
Yes
Employees Worked With
Desirae
May 18, 2026 -

Toyota of Dallas responded

We are utterly delighted to hear about your wonderful experience at Toyota of Dallas. Your feedback about our dealership truly means a lot to us. We're so pleased that our service made your visit enjoyable and that you found value in the comfortable waiting area amenities we provide. Your satisfaction is what drives us to maintain the high standards you experienced, and we genuinely appreciate you taking the time to share your positive thoughts with others.

May 17, 2026

Alfredo was super helpful and answered all of my texts and questions in a timely manner! More

by SHELBYWILLIS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo
May 18, 2026 -

Toyota of Dallas responded

We are thrilled to hear about your positive experience with our team member who provided such attentive service. It means so much to us when we hear that our staff was able to assist you thoroughly and respond to your inquiries promptly. Your feedback about receiving helpful guidance and timely communication reflects exactly the kind of customer care we strive to deliver at Toyota of Dallas. We truly appreciate you taking the time to share your experience with us.

May 16, 2026

Everything is excellent. Thank you very much. The service was excellent, everything was great. Thank you very much. More

by jcclavero14
Recommend Dealer
Yes
Employees Worked With
Lisett
May 18, 2026 -

Toyota of Dallas responded

We deeply respect your positive feedback about your experience with us. Your satisfaction with our service means everything to our team. We are thrilled that you found every aspect of your visit to be outstanding and that our team was able to provide you with exceptional care. Your kind words motivate us to continue delivering the high-quality service that our customers deserve. Thank you for choosing Toyota of Dallas and for taking the time to share your wonderful experience.

May 16, 2026

Toyota of Dallas is the only place I take my Toyota 4Runner! Their customer service is on point. My service advisor Jacob is knowledgeable and friendly. He goes the extra mile to make sure I understa More

by Kirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
May 18, 2026 -

Toyota of Dallas responded

Your positive feedback means so much to us! We're thrilled that Toyota of Dallas has become your trusted destination for your 4Runner's care. It's wonderful to hear that our customer service consistently meets your expectations and that Jacob has made such a positive impact on your experience. His dedication to helping you understand your vehicle's needs and providing guidance on maintenance priorities truly reflects our commitment to keeping you on the road for many miles to come. We appreciate your loyalty and trust in our team at Toyota of Dallas.

May 16, 2026

Excelente y muy buena atención al cliente me sentí como en casa con muy buena confianza y comunicación More

by danieleduardopineiroquintero
Recommend Dealer
Yes
Employees Worked With
Ricardo guajardo
May 18, 2026 -

Toyota of Dallas responded

Thank you immensely for sharing your wonderful experience with us. We are truly delighted to hear that you felt the exceptional customer service and that our team made you feel comfortable and at home. Creating an environment where our customers feel welcomed with great trust and clear communication is exactly what we strive for at Toyota of Dallas. Your kind words about the excellent attention you received mean so much to our team. We appreciate you taking the time to share your positive experience and look forward to serving you again in the future.

May 16, 2026

Had to text a couple people to remind fredo to send me a Lyft. Asked for a quote on some work, followed up, still haven't gotten the quote More

by JEFF@ULTRAPRESS.COM
Recommend Dealer
No
Employees Worked With
Fredo
May 26, 2026 -

Toyota of Dallas responded

We are concerned to hear about the communication challenges you experienced. We understand your frustration. Your experience falls short of the timely and responsive service we strive to provide. We take situations like this seriously. Please contact our Customer Relations Manager, Vianney Pedroza, at Vianney@toyotaofdallas.com so we can address these issues directly.

May 16, 2026

Excellent customer service. Jacob was very knowledgeable and informed me about services recommended. Great job More

by anitasworld2
Recommend Dealer
Yes
Employees Worked With
Jacob Claude
May 18, 2026 -

Toyota of Dallas responded

We are overjoyed to hear about your wonderful experience with our team. Your feedback about receiving outstanding customer service truly means the world to us. It's fantastic to know that our staff member provided you with thorough information about the recommended services and demonstrated such expertise during your visit. We take great pride in ensuring our customers feel well-informed and supported throughout their experience. Your recognition of the exceptional service you received motivates us to continue delivering the high-quality care that Toyota of Dallas is known for. We truly appreciate you taking the time to share your positive experience with us.

May 16, 2026

The Toyota Dallas is a wonderful place to have your vehicle checked. Despite not leaving in the neighborhood anymore I still do the long drive to ensure I get the best service my car deserves More

by peterobijiofor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria, Lissette
May 18, 2026 -

Toyota of Dallas responded

We deeply respect your loyalty and commitment to making the long drive to Toyota of Dallas for your vehicle service needs. Your dedication to ensuring your car receives quality care, even from a distance, truly means the world to us. We understand that convenience matters, yet you continue to choose us for the excellent service experience we provide. Thank you for recognizing our team's efforts in delivering the outstanding care your vehicle deserves.

May 16, 2026

Trustable and I will come back again Trustworthy, good recommendation, care, professional and good discount More

by Ahmadwqadri
Recommend Dealer
Yes
Employees Worked With
Zahid
May 26, 2026 -

Toyota of Dallas responded

We are elated to hear about your positive experience with our team. Your confidence in our reliability and willingness to return means everything to us. We're thrilled that you found our recommendations helpful and appreciated the professional care you received, along with the value we were able to provide. Building lasting relationships with customers like you is what drives us every day. We look forward to serving you again.

May 16, 2026

Overall it was great. Zahid specially was professional. However I felt cost wise there is a scope to make it more competitive which will feel rewarding for Toyota customer More

by manishgunjan001
Recommend Dealer
Yes
Employees Worked With
Zahid
May 21, 2026 -

Toyota of Dallas responded

Thank you for your wonderful feedback about your experience with us. We're delighted to hear that everything went well overall and that our team member provided you with professional service throughout your visit. Your recognition of the quality care you received means a great deal to our entire team. We truly value your perspective regarding competitive pricing, as feedback like yours helps us continuously improve how we serve our valued customers. Your input will be shared with our management team as we work to ensure every customer feels they're receiving exceptional value along with outstanding service.

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