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Toyota of Dallas
Dallas, TX
969 Reviews
At Toyota of Dallas, we set high standards for our team, and the result is a better service experience for our customers. We know that our patrons value honesty, quality and professionalism, and we've dedicated ourselves to surpassing their expectations and providing a high level of customer service that separates us from other dealerships in Dallas. We're not just a leading Dallas Toyota dealer; residents from cities like Richardson, Garland, Carrollton, Plano and Irving have also made us their top choice when it comes to purchasing a new or used Toyota or receiving auto repair service. We have been family owned and operated since the store opened in 1975, and we have earned several Toyota President's Awards during the store's lifetime. Our commitment to providing excellent service, Texas-sized discounts and true Texas hospitality keep our customers coming back time and time again!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
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Showing 969 reviews
April 10, 2017
Excellent Customer Service from Humberto Vasquez I was coming just to do service in my 2011 Highlander, and I spoke with Humberto about changing for a 2017, that works great for me. Humberto was ver I was coming just to do service in my 2011 Highlander, and I spoke with Humberto about changing for a 2017, that works great for me. Humberto was very concern about my family needs and also he has a very good customer service. I will refer my friends to Humberto to see if he can help them. Thank You Humberto. More
by Aldo Calvillo
Employees Worked With
Humberto Vasquez
April 04, 2017
Great experience Got a new 2017 Camry and it was a great experience. I would highly recommend them and Sam Moon was a fantastic salesperson. 5 of 7 perfect. Got a new 2017 Camry and it was a great experience. I would highly recommend them and Sam Moon was a fantastic salesperson. 5 of 7 perfect. More
by Ferrier13
Employees Worked With
Samuel Moon
April 01, 2017
I got a Shiny new car I had a great experience buying my new car at Toyota of Dallas. The sales rep Amber took good care of us while at the dealership and helped to make a I had a great experience buying my new car at Toyota of Dallas. The sales rep Amber took good care of us while at the dealership and helped to make a great decision. Got the opportunity to ring the giant gong!! More
by Sandeep
Employees Worked With
Amber Johnson
March 30, 2017
Customer Service I had the opportunity to work with Sarah Mann and Joseph Osegueda. I am in the market for a Toyota truck and I always hate going to dealers. This expe I had the opportunity to work with Sarah Mann and Joseph Osegueda. I am in the market for a Toyota truck and I always hate going to dealers. This experience was totally different. I didn't feel pressured, joseph was very helpful. I got the opportunity to meet the manager and they were just beyond welcoming. I'll be definitely making my purchase at this dealer, especially with the kind of service I received today. More
by Enri41
Employees Worked With
Joseph Osegueda, Sarah Mann
March 30, 2017
Andrew was good services. I will recomend toyota of dallas to my family and friends. Andrew was a great saleman and great services. The finance group was also great srevices, p I will recomend toyota of dallas to my family and friends. Andrew was a great saleman and great services. The finance group was also great srevices, patient and friendly. More
by ethankellyhuynh1979
Employees Worked With
Andrew Clark
March 29, 2017
DEALER DOC FEE GOES TO DEPT. OF TRANSPORTATION, REPLY FROM DEALER: After several request dealer will not answer the question but insists only on coming to store Here is the breakdown as you re REPLY FROM DEALER: After several request dealer will not answer the question but insists only on coming to store Here is the breakdown as you requested: Retail Price: $19,979.00 Savings: $7,000.00 (I was not born yesterday) Selling Price: $11,999.00 Options: $0.00 Sub-Total: $11,999.00 Fees $357.00 Sales Tax: $777.13 (I asked several times how he came up with this number (always avoided to answer, needless to say it was NO mistake) Net Sales Price: $13,133.13 Thanks, Second email from DEALER: Texas Taxes is 6.25% and the fees goes to the Department of Transportation for document fees, road and bridges etc. All these fees goes to the Government and we do not have control over that, everybody who bought and sold vehicles in Texas pay these fees. DEALERSHIP CHARGES DOC FEE, BUT SAYING IT GOES TOWARDS MAKING BRIDGES....COME ON NOW. WAY TOO PUSHY TO VISIT THE STORE AND NOT LETTING THE PERSON DO HOME WORK. More
by MM
Employees Worked With
Benson Obriki
March 24, 2017
Benson made it work. Benson was a great salesperson. He told us everything about the car. Everyone there was nice and friendly. And the finance person Mr. Green explained Benson was a great salesperson. He told us everything about the car. Everyone there was nice and friendly. And the finance person Mr. Green explained everything to us where we could understand it all. More
by Chris236700
Employees Worked With
Benson
March 22, 2017
Great customer service I would like to thank Derrick Mormon for the awesome customer service that he gave me. He helped me with everything and deal I was looking for. He was I would like to thank Derrick Mormon for the awesome customer service that he gave me. He helped me with everything and deal I was looking for. He was very understanding of my needs that I wanted as a customer and met those expectations. More
by MemphisDiva07
Employees Worked With
Derrick Mormon
March 21, 2017
Excellent from start to finish . Toyota of Dallas has the inventory and personal service that will bring me back time after time. The price was fair and the attention to detail was . Toyota of Dallas has the inventory and personal service that will bring me back time after time. The price was fair and the attention to detail was excellent More
by Monty
Employees Worked With
Matt.Motoya
March 18, 2017
Amazing Overall this was an amazing experience! From beginning to end with Joey! He explained everything in detail and answered all my questions I had. He'll Overall this was an amazing experience! From beginning to end with Joey! He explained everything in detail and answered all my questions I had. He'll make sure you get the best deal. I would recommend this dealership and sales rep to anyone! More
by TZ
Employees Worked With
Joey Ventura Jr
