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Toyota of Dallas

Dallas, TX

Overview
Reviews
Vehicles
4.5
1,261 Reviews
At Toyota of Dallas, we set high standards for our team, and the result is a better service experience for our customers. We know that our patrons value honesty, quality and professionalism, and we've dedicated ourselves to surpassing their expectations and providing a high level of customer service that separates us from other dealerships in Dallas. We're not just a leading Dallas Toyota dealer; residents from cities like Richardson, Garland, Carrollton, Plano and Irving have also made us their top choice when it comes to purchasing a new or used Toyota or receiving auto repair service. We have been family owned and operated since the store opened in 1975, and we have earned several Toyota President's Awards during the store's lifetime. Our commitment to providing excellent service, Texas-sized discounts and true Texas hospitality keep our customers coming back time and time again!
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2610 Forest Ln

Dallas, TX

75234

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Showing 1,261 reviews

May 15, 2026

Excellent service, professional, and made me feel appreciated Attentive, service oriented, excellent costumer service - will definitely go back More

by LOPEZVENTURA
Recommend Dealer
Yes
Employees Worked With
John Cordell
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May 20, 2026 -

Toyota of Dallas responded

Your positive experience means everything to us at Toyota of Dallas. We are thrilled to hear that our team provided you with outstanding service and made you feel valued as a customer. Your recognition of our professional approach and dedication to putting customers first truly brightens our day. We take great pride in delivering the attentive, service-focused experience you described, and knowing that we exceeded your expectations encourages us to continue striving for excellence. We look forward to welcoming you back and providing the same exceptional level of care in all your future visits.

May 15, 2026

Joe DeLapa has been my service advisor for over a decade and consistently does a great job. More

by Portman.glenn
Recommend Dealer
Yes
Employees Worked With
Joe DeLapa
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May 20, 2026 -

Toyota of Dallas responded

Thank you for sharing your wonderful feedback about your long-standing relationship with our service team. Having a trusted service advisor for more than ten years speaks volumes about the consistent quality and dedication you've experienced. We're thrilled to hear that you've received excellent care throughout this extended partnership. Your loyalty means everything to us at Toyota of Dallas, and we're grateful for customers like you who trust us with their automotive needs year after year.

May 15, 2026

It was a very quick service that did not take more than an half an hour and the customer service was amazing 10/10 More

by Katmarginez
Recommend Dealer
Yes
Employees Worked With
John
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May 18, 2026 -

Toyota of Dallas responded

We are grateful for taking the time to share your wonderful experience with us. Your feedback about the efficient service completing everything within thirty minutes really highlights our commitment to respecting your valuable time. It means so much to hear that our team provided exceptional customer service that earned such high praise from you. We truly appreciate customers like you who recognize the dedication our staff puts into making every visit smooth and positive. Thank you for choosing Toyota of Dallas for your automotive needs.

May 15, 2026

I came into Dallas with an issue with my 2009 Tacoma and found you guys. I was lucky enough to get Desirae on the phone in the service department. Not only was she prompt but easy to talk to and very effici More

by CDINKLE540
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desirae in the service department
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May 15, 2026 -

Toyota of Dallas responded

Thank you for sharing your wonderful experience with your 2009 Tacoma service! We're thrilled that Desirae provided you with prompt, efficient service and seamless communication. Your kind words about her dedication mean a lot to us. We appreciate your feedback and look forward to serving you again at Toyota of Dallas.

May 14, 2026

Great and friendly service ! Very comfortable waiting area and wasn't too long of a wait More

by SCOTT.RAINEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service guy
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May 20, 2026 -

Toyota of Dallas responded

We are thrilled to hear about your positive experience with our team! Your kind words about our friendly service really make our day. We work hard to create a welcoming environment, so it means a lot to know that our comfortable waiting area and efficient service made your visit pleasant. We truly appreciate customers like you who take the time to share their feedback, and we look forward to providing you with the same excellent experience in the future.

May 14, 2026

Opened on time, service was quick and Greg was helpful with suggestions and kept me up to date During my vehicle's maintenance More

by MG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
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May 18, 2026 -

Toyota of Dallas responded

Thank you for sharing your positive experience with us at Toyota of Dallas. We're thrilled to hear that our team maintained punctual service hours and provided efficient maintenance for your vehicle. It's wonderful to know that Greg offered valuable recommendations and maintained clear communication throughout your service visit, keeping you informed every step of the way. Your feedback about our timely service and helpful staff truly means a lot to us. We look forward to continuing to provide you with the same level of quality care for all your automotive needs.

May 14, 2026

I was very happy they informed me about the special and he advices me of the due time! Also they xx out all the services need it to be done in nearly future and recommended the time and cost More

by margaretafratila
Recommend Dealer
Yes
Employees Worked With
ZAHID KHAKDAR
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May 20, 2026 -

Toyota of Dallas responded

We are happy to hear about your positive experience with our team. It's wonderful that you found value in being informed about the special offers available to you. We're pleased that our team provided helpful guidance regarding timing and thoroughly reviewed all the services your vehicle may need in the coming months. Your satisfaction with our recommendations for scheduling and cost transparency means a great deal to us at Toyota of Dallas. Thank you for taking the time to share your feedback about the comprehensive service you received.

May 14, 2026

John was amazing! Very helpful, very attentive, and detail oriented. Went above and beyond to give exemplary service. More

by F.ALVAREZ2323
Recommend Dealer
Yes
Employees Worked With
John Cordell
Report | Print
May 20, 2026 -

Toyota of Dallas responded

Thank you for your wonderful feedback! We are thrilled to hear that John provided such exceptional service during your visit. Your comments about his helpfulness, attentiveness, and attention to detail truly highlight the level of care our team strives to deliver every day. It means so much to know that he went the extra mile to ensure you received outstanding service. We appreciate you taking the time to share your positive experience!

May 14, 2026

He was very nice and polite employee great customer service He also guide me through every step ie even saw a video thanks to him More

by JANET.RAMOS
Recommend Dealer
Yes
Employees Worked With
Zahid
Report | Print
May 18, 2026 -

Toyota of Dallas responded

We greatly appreciate your feedback about the outstanding service you received. It's wonderful to hear that our team member provided such courteous and helpful assistance throughout your visit. We're pleased that the guidance you received, including the video demonstration, made your experience smooth and informative. Your kind words about the exceptional customer service mean a great deal to Toyota of Dallas, and we look forward to continuing to serve you with the same level of care in the future.

May 14, 2026

Great communication. Took care of the service needs. Informed me of services needing attention. Always friendly and helpful staff More

by Nolanr0
Recommend Dealer
Yes
Employees Worked With
Desirae
Report | Print
May 18, 2026 -

Toyota of Dallas responded

Thank you for taking the time to share your experience with Toyota of Dallas. We're delighted to hear that our team provided excellent communication throughout your visit and effectively addressed your service requirements. It's wonderful to know that our staff kept you well-informed about the services that needed attention and that you found everyone to be welcoming and supportive. Your feedback reinforces our commitment to delivering quality service with a personal touch, and we look forward to continuing to serve you in the future.

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