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Toyota of Dallas
Dallas, TX
1,263 Reviews
At Toyota of Dallas, we set high standards for our team, and the result is a better service experience for our customers. We know that our patrons value honesty, quality and professionalism, and we've dedicated ourselves to surpassing their expectations and providing a high level of customer service that separates us from other dealerships in Dallas. We're not just a leading Dallas Toyota dealer; residents from cities like Richardson, Garland, Carrollton, Plano and Irving have also made us their top choice when it comes to purchasing a new or used Toyota or receiving auto repair service. We have been family owned and operated since the store opened in 1975, and we have earned several Toyota President's Awards during the store's lifetime. Our commitment to providing excellent service, Texas-sized discounts and true Texas hospitality keep our customers coming back time and time again!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
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Showing 1,263 reviews
September 24, 2019
All salemen veryfriendly and in future I will tell my friend Salemen perfected, I will comeback soon and also I will referred my friend about your dealer when they need to buy new cars thank you will see youaga Salemen perfected, I will comeback soon and also I will referred my friend about your dealer when they need to buy new cars thank you will see youagain More
by Thu nguyen
Employees Worked With
Randy Le
September 21, 2019
Five star experience I was incredibly impressed with the way they handled everything I came in with money in hand so it was only a two-hour process they have taken very go I was incredibly impressed with the way they handled everything I came in with money in hand so it was only a two-hour process they have taken very good care of me they are helping me get the accessories I want and learn my vehicle even after I left the dealership I would say that this experience has beat that of Sewell, Moritz and even Crest dealerships and I have done business with all of those. More
by txtomcat67
Employees Worked With
Eddie Davis
September 20, 2019
Easy process Nick Ragsdale made these while process easy and enjoyable. He found me the car that I was looking for and and gave us a great deal. This our 2nd veh Nick Ragsdale made these while process easy and enjoyable. He found me the car that I was looking for and and gave us a great deal. This our 2nd vehicle purchased at Toyota of Dallas and we will keep coming back. More
by arnavarr
Employees Worked With
Nick Ragsadale
September 19, 2019
Excellent Ivan Funes did a great job on helping me to get the truck that I wanted. He was really friendly and attentive to what I wanted . Ivan Funes did a great job on helping me to get the truck that I wanted. He was really friendly and attentive to what I wanted . More
by Jose Amaya
Employees Worked With
Ivan Funes
September 19, 2019
Best car purchase experience since 20 years Waseem Zubi is a very helpful salesperson with a cheerful attitude. It was really a pleasant experience. I really appreciate his help. Harold also Waseem Zubi is a very helpful salesperson with a cheerful attitude. It was really a pleasant experience. I really appreciate his help. Harold also helped us go over the paperwork very quickly. More
by Rafiq Maulana
Employees Worked With
Waseem Zubi, Harold
September 11, 2019
Service department excess upselling I bought a toyota Highlander at Dallas toyota in 2017 with Toyota autocare and service contract. We brought the car in for routine 25,000 mile servic I bought a toyota Highlander at Dallas toyota in 2017 with Toyota autocare and service contract. We brought the car in for routine 25,000 mile service and the service advisor told my wife there was additional recommended service they strongly recommend. According to the service booklet, with our prepaid plan the service should have been either 0 or $39 dollars. My wife was busy at work and reluctantly agreed to 'necessary service" and we were presented a bill for $475 dollars. Items we were billed for included fuel injector care (not recommended until 30,000 miles), brake fluid exchange (not mentioned as being necessary through 50k miles) and battery cable connection cleaning and sealant (THIS LAST ITEM WAS ACTUALLY NEVER DONE AND WE WERE STILL BILLED FOR THE SERVICE). When I complained to the service advisor that these services were either too early or not even recommended and that the battery cable work never occurred, he offered me $100 off, period. The Finance department who sold me the two warranties would not intervene. We have a Toyota Corrolla and have also had the same predatory type up-selling recommendations for this car as well and have taken the car to an independent mechanic. I have cancelled our service contracts with Toyota because the Dallas Toyota store will find a way to charge you for service not covered by your contract. I recommend an independent mechanic instead of this location at all costs. More
by Denton Watumull
Employees Worked With
Robert Garcia
September 10, 2019
Very happy with the service received from Toyota of Dallas Last weekend I bought a Toyota used car. I was very delighted with the service given. I was able to get the new car, exchange my old one, do the docum Last weekend I bought a Toyota used car. I was very delighted with the service given. I was able to get the new car, exchange my old one, do the documentation all within few hours. More
by Don
Employees Worked With
Christian Pena
September 10, 2019
Love my new 4Runner!! My new 4Runner is amazing and so was the courtesy and professionalism of the Toyota of Dallas staff. What a pleasant purchase experience. I highly rec My new 4Runner is amazing and so was the courtesy and professionalism of the Toyota of Dallas staff. What a pleasant purchase experience. I highly recommend purchasing a vehicle there. More
by Susan N
Employees Worked With
Scott Bolin, Lance,
September 07, 2019
Great, easy experience From beginning to end the process was easy. I called and let Darren know exactly what I wanted, I immediately got a call from Scott Bolin to assist me From beginning to end the process was easy. I called and let Darren know exactly what I wanted, I immediately got a call from Scott Bolin to assist me in my purchasing process. Scott had already located the truck I was looking for. After he located the truck he kept me update on the process and when I walked in to purchase he had everything ready to go. I look forward to dealing with Toyota of Dallas in the future. More
by Kevin68
Employees Worked With
Scott bolin
September 04, 2019
Great customer service Ricardo Guajardo is a excellent person , he dedicated many hours to us and explain everything. Thank so much for you time and dedication. I will refer Ricardo Guajardo is a excellent person , he dedicated many hours to us and explain everything. Thank so much for you time and dedication. I will refer you !! More
by Zahi
Employees Worked With
Ricardo Guajardo
