Toyota of Dallas

Great Customer Service At Toyota of Dallas, my dealer Tony Oliver, was absolutely great! He had my best interest at heart and being a woman looking for a car, that is not u At Toyota of Dallas, my dealer Tony Oliver, was absolutely great! He had my best interest at heart and being a woman looking for a car, that is not usual! Everybody in each department that helped with my purchase made sure to explain in detail everything so I would clearly understand what I was getting myself into! I would recommend this dealership and the dealer Tony Oliver to anyone looking for a vehicle. More

Great Fleet Incentives I had a very informative meeting with Mr Syed Jafri regarding giving me various options for business fleet. I will be considering those options and ve I had a very informative meeting with Mr Syed Jafri regarding giving me various options for business fleet. I will be considering those options and very soon i will be visiting the dealership soon to make some decision. Thanks Syed once again to visit my office giving me that valuable information. More

Good Job Syed We Appreciate the experience we had with Syed Jafri. We will remain loyal to Toyota of Dallas. Would highly recommend my friends & Family to buy a use We Appreciate the experience we had with Syed Jafri. We will remain loyal to Toyota of Dallas. Would highly recommend my friends & Family to buy a used or a new car with Toyota of Dallas. More

Outstanding customer service My husband I recently visited your dealership and was greeted by Tony Oliver he was so helpful and friendly and we can't wait to come and purchase our My husband I recently visited your dealership and was greeted by Tony Oliver he was so helpful and friendly and we can't wait to come and purchase our next family vehicle thru your dealership. There need to be more car salesman like this nice gentlemen More

Great Customer Service I recently went into the dealership just to look around, I really had no idea what I wanted. I was greeted by Tony Oliver and he did a terrific job on I recently went into the dealership just to look around, I really had no idea what I wanted. I was greeted by Tony Oliver and he did a terrific job on helping me figure out what I wanted. I'd recommend him any time to all of my friends and family! He helped me find the perfect vehicle that fit all of my needs and I couldn't be more happier to return and purchase my vehicle from him! More

car #2 I've been thinking about buying another vehicle but I was just so unsure for a whole month. Yesterday, one of the salesman had call me regards to the I've been thinking about buying another vehicle but I was just so unsure for a whole month. Yesterday, one of the salesman had call me regards to the car that I wanted online. Mr. Bao Nguyen took the time to answer all my question and concern since I had bad experience with buying a car in the past and he wasn't trying to force me to buy a car or anything. I'm so glad that I took the chance and came in today, I told him what I wanted and how much I wanted to spend. Got a me great xxx deal-fully loaded and won a free gift during their event. Thanks to Mr. Brent Williams for helping me with all the services that I have requested and financing the car to me. On top of that he gave me an extra car key for FREE!!! He went above and beyond, thank you for your help! Driving home with my new car!! Come check them out if you're looking for a new car and ask for Bao Nguyen and Brent Williams, great help!!! YAY MEHHHH More

Deceptive Practices. DO NOT TRUST RICHARD BROOKS. I only put a star because I had to and I put two stars for friendliness for the gentleman who helped me. but if I could, the overall experience would I only put a star because I had to and I put two stars for friendliness for the gentleman who helped me. but if I could, the overall experience would be a ZERO STAR RATING. So first I would like to say that I do not have good credit and sure as heck not the most qualified customer. Albeit, I am still a consumer and should be treated equally as all other customers. Anyways, I inquired about a Hyundai Genesis that was new in their inventory after they sold the TSX that I had originally asked about. For about a week or so, Richard Brooks, and I corresponded through e-mail trying to sort out the details, down payment, personal info, etc. After all that I was still apprehensive about even being qualified for the vehicle in question and Richard reassured me that I was and to schedule an appointment. Mind you, we live 5 hours away from Dallas. So, I went ahead and set up the appointment and we drive there the next day (which was yesterday). Richard was not at the dealership (called me saying he had a family emergency, but he had everything ready for me and to ask for another salesman to help) I was greeted by gentleman (do not remember his name) and he gets on the computer and tells me that the HYUNDAI GENESIS HAD BEEN SOLD THE NIGHT PRIOR. But Richard Brooks failed to tell me this very significant update! Not only that, the gentleman helped me had to re-gather all our info to run our credit because Richard did not have our papers ready. Then he tells me that, I did NOT qualify for that vehicle and does not know why Richard told me otherwise. With that being said, I maintained my composure although I was burning with fury inside. The gentleman who did help me while at the dealership seemed genuine in trying to help but who knows. I am sure that this type of service is not conducive to the dealership's mission in providing excellent customer service. PLEASE DO NOT, AND I MEAN DO NOT TRUST ANYTHING THAT RICHARD BROOKS HAS TO SAY. DO NOT TRUST RICHARD BROOKS! More