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Toyota of Dallas
Dallas, TX
1,263 Reviews
At Toyota of Dallas, we set high standards for our team, and the result is a better service experience for our customers. We know that our patrons value honesty, quality and professionalism, and we've dedicated ourselves to surpassing their expectations and providing a high level of customer service that separates us from other dealerships in Dallas. We're not just a leading Dallas Toyota dealer; residents from cities like Richardson, Garland, Carrollton, Plano and Irving have also made us their top choice when it comes to purchasing a new or used Toyota or receiving auto repair service. We have been family owned and operated since the store opened in 1975, and we have earned several Toyota President's Awards during the store's lifetime. Our commitment to providing excellent service, Texas-sized discounts and true Texas hospitality keep our customers coming back time and time again!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
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Showing 1,263 reviews
May 08, 2018
Best Sales Reps Roderick and Darcus were awesome! They know how sell without being pushy. I also appreciated the breakdown onwhat I was purchasing and weighed the pro Roderick and Darcus were awesome! They know how sell without being pushy. I also appreciated the breakdown onwhat I was purchasing and weighed the pro/cons. Thank you! More
by Chika1
Employees Worked With
Roderick Adair Jr and Darcus (I don’t know his last name)
May 01, 2018
Happiness Thanks to Roderick Adair for helping with and early birthday present!!!! Give me his best customers service getting the best deal. I appreciate all of Thanks to Roderick Adair for helping with and early birthday present!!!! Give me his best customers service getting the best deal. I appreciate all of your help. More
by Ahood
Employees Worked With
Roderick Adair
May 01, 2018
Great Customer service Working with Jessica Renee Martin was one of the most pleasant experiences I've had with a sales person in a dealership. Her knowledge and professiona Working with Jessica Renee Martin was one of the most pleasant experiences I've had with a sales person in a dealership. Her knowledge and professionalism is quite refreshing. More
by Gem
Employees Worked With
Jessica Renee Martin
April 29, 2018
Very happy We had a very good expirrence. Dominque and everyone concerned were extremely helpful. We would recommend Dominque to anyone interested in buying a ve We had a very good expirrence. Dominque and everyone concerned were extremely helpful. We would recommend Dominque to anyone interested in buying a vehicle. Love our rave 4 More
by Toyota lover
Employees Worked With
Dominque (don't know her last name)
April 28, 2018
Buying a new 2018 Tacoma The team at Toyota of Dallas was very helpful and specifically Charles in making the deal, getting me the numbers I need and quickly turn the paperwor The team at Toyota of Dallas was very helpful and specifically Charles in making the deal, getting me the numbers I need and quickly turn the paperwork around. Thank you! Jaco Van Eeden More
by JacoVanEeden
Employees Worked With
Charles in New Sales
April 28, 2018
Fair, easy and professional dealings purchasing new car! Matt Montoya managed my new car purchase from beginning to end. Extremely knowledgeable, efficient and uber professional. Could not have had a better Matt Montoya managed my new car purchase from beginning to end. Extremely knowledgeable, efficient and uber professional. Could not have had a better experience thanks to Matt. A real asset to Toyota of Dallas. More
by Carguy
Employees Worked With
Your F&I employee, Ben, was most efficient and professional. , Robert Garcia
April 21, 2018
Miracles can happen! Thank you Derrick Mormon for your professionalism and can do attitude . Matt Montoya thanks for all your persistence. I was able to get the car I wan Thank you Derrick Mormon for your professionalism and can do attitude . Matt Montoya thanks for all your persistence. I was able to get the car I wanted with a car payment I can live with. I am now ready to travel without restrictions. When you decide to buy a new car ask for Derrick Mormon or Matt Montoya trust me they will make sure you leave with the car you dreamed of. .. Thanks again, Esther More
by Astar2018
Employees Worked With
Derrick, Matt and Harold, Taurean Fortson
April 21, 2018
Great environment, very long unnecessary wait! Salesperson and sales manager were great, good supportive environment, clean. Waiting 5 hours to buy a car was terrible. Salesperson could have found Salesperson and sales manager were great, good supportive environment, clean. Waiting 5 hours to buy a car was terrible. Salesperson could have found a newer car for the price I paid, I definitely overpaid by 4-5,000, but that is my fault. I should have negotiated a better sales price for a newer car. Definitely advise to not finance through Toyota, it will save you 2-3 hours, and headache/stress, use your bank, credit union, or any other source but waiting hours going through paperwork. First time using dealership financing, will never do again. Will work to pay down this car, and refinance as soon as I can. Make sure you get keys with key less entry if its listed as one of the cars features. Lute Riley Honda or Toyota of Richardson would have been much better. More
by DealerFinancingNottheWay2Go
Employees Worked With
Sarah Mann, Cyril Joseph
April 20, 2018
Good and very helpful All people were very helpful and answered all questions. They returned my calls promptly with more answers. Scott Bolin, Joseph and finance office peo All people were very helpful and answered all questions. They returned my calls promptly with more answers. Scott Bolin, Joseph and finance office people did a great job. Very busy on Saturday, I recommend any other day. More
by Pjtexas
Employees Worked With
Scott Bolin, Joseph Osegueda, Francisco Ovalle
April 11, 2018
very frustrating Arrived at dealership little before midday on Tuesday 4/10/18, sat in truck for few minutes, and when no one approach me I went inside and asked if Arrived at dealership little before midday on Tuesday 4/10/18, sat in truck for few minutes, and when no one approach me I went inside and asked if I needed to check in, service rep advised that someone will be with me shortly Stood outside my truck waiting, few other vehicles arrived and young lady went to them and helped checked them in AND I’m still waiting. I asked her if anyone will be checking me in because I’ve been waiting and no reps approached, she asked if I had an appointment, I replied no. She went inside and came back but still no service Few other cars (4-5) arrived and they were attended to and I’m still waiting. I went inside and asked for the service manager, the rep said that he wasn’t at his desk, I told him to pass a message to him and let him know that the service at his location is lousy and I left. will never go back to this location, nor will ever recommend them to anyone More
by losuy2018
Employees Worked With
none as noone came to assist me
