I experienced great service from everyone. The minute I met Lisa Silva, she was patient, understanding and a very knowledgeable salesperson. She made me feel that I had come to the right place. She even satisfied a question I had by having the service department quickly check something for me. I also met Marquita and Del who worked hard to find me a service plan that fit my needs and pocketbook. Everyone was very professional and helpful, including Amber who politely called to discuss my purchase.. The car I purchased was a 2016 but the condition of the car was like new. Great detailing department, too.