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Toyota of Deerfield Beach

Deerfield Beach, FL

4.6
1,997 Reviews

1441 South Federal Highway

Deerfield Beach, FL

33441

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Showing 1,997 reviews

March 06, 2020

Great service as always. Mario the service advisor was great and his customer service was outstanding. Thank you again Toyota of Deerfield Beach. We will be back. More

by CBD+ Health Boutique of Deerfield Beach
Recommend Dealer
Yes
Employees Worked With
Mario
Mar 07, 2020 -

Toyota of Deerfield Beach responded

Thank you so much. We agree that Mario is outstanding. We look forward to your next visit.

March 04, 2020

Excellent service from Deerfield Toyota. Wallie Excellent service from Deerfield Toyota. Wallie Rodriguez, Sales, and Jeff Mendez, Sales Manager, ensured every question was answered, best price g More

by zeusmarsha
Recommend Dealer
Yes
Employees Worked With
Jeffrey Mendez-Five Stars, Veruska Bermejo, Daniel Montalvo, Wallie Rodriguez
Mar 05, 2020 -

Toyota of Deerfield Beach responded

Congratulations! Thank you for taking the time to share your experience! We look forward to your next visit and welcome you to the Toyota of Deerfield Beach family!

March 04, 2020

Disappointed Well Luis Lopez never got back to me, which I consider very poor customer service! I purchased a vehicle elsewhere. That my friends is the end of stor More

by P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not naming anyone, disappointed with Toyota
Mar 04, 2020 -

Toyota of Deerfield Beach responded

Hello, that is truly disappointing and I am so sorry this happened. We certainly will review follow up process and how important it is. Congratulations on your purchase.

March 04, 2020

Prompt service. Mario keeps me updated on progress of car. Good technicians. Quality maintenance and repairs. Have coffee and water for us while waiting for car. More

by artind
Recommend Dealer
Yes
Employees Worked With
Mario- very good
Mar 05, 2020 -

Toyota of Deerfield Beach responded

Thank you for sharing, Artind! We appreciate you and look forward to your next visit!!!

March 03, 2020

I liked that they took me to the car to show me the problems. Service advisor Mario was very professional and helpful. They provided a complimentary car wash as well. More

by Slobodan
Recommend Dealer
Yes
Employees Worked With
Mario, service advisor
Mar 03, 2020 -

Toyota of Deerfield Beach responded

Thank you for taking the time to share your experience at our Service Department and recognize Mario. We appreciate you greatly.

March 03, 2020

I bought my Camry at Deerfield Toyota in 2014 and have taken it there for all maintenance since then. I've always been treated very well and have never had a complaint. More

by Dvdlott
Recommend Dealer
Yes
Employees Worked With
Mario in Service
Mar 04, 2020 -

Toyota of Deerfield Beach responded

Thank you for sharing. We appreciate your loyalty and being a part of the Toyota of Deerfield Beach family!

March 03, 2020

My experiment with my service appointment today was not a good one. The initial time given to me was that my car would be ready in “about an hour”. That hour turned into over two and half hours. The wor More

by Customer.
Recommend Dealer
No
Employees Worked With
Jaime
Mar 03, 2020 -

Toyota of Deerfield Beach responded

We are sorry to hear that we have let you down. We agree that you should have been updated throughout the process and given a more accurate waiting time. We take each review seriously and in effort to improve our service. We would like to further discuss with you. Will you please reach out to Shaiyanne Castillo, Customer Service Manager, at 954-421-4000? Please allow her to fix this inconvenience for you. Thank you, Toyota of Deerfield Beach

March 03, 2020

When we arrived at the nicely remodeled showroom. Bonnie was professional, friendly and organized. It was a very pleasurable experience would highly recommend Deerfield Beach Toyota More

by Ckb1970
Recommend Dealer
Yes
Employees Worked With
Karen beaupre schmitt se distributors, Bonnie Shafer
Mar 03, 2020 -

Toyota of Deerfield Beach responded

Thank you so much for taking the time to share your experience at our dealership with Bonnie Shafer. We are so proud to have her on our team. Congratulations and thank you for being a part of the Toyota of Deerfield Beach family.

March 01, 2020

They set the right expectation, and then delivered on exactly what they committed. The price was competitive and they did a great job. I was very happy. More

by Gvirgili4
Recommend Dealer
Yes
Employees Worked With
Daniell and Tommy
Mar 02, 2020 -

Toyota of Deerfield Beach responded

Congratulations on your new car and thank you so much for sharing your experience. Welcome to the Toyota of Deerfield Beach family!

March 01, 2020

To schedule the appointment with the customer service representative was easy and pleasant. Assistant Service Manager Larry Fernandes was excellent. He discuss with me all the scheduled maintenance care More

by Customer
Recommend Dealer
Yes
Employees Worked With
Larry Fernandes
Mar 02, 2020 -

Toyota of Deerfield Beach responded

Thank you for sharing your experience with our Service Department and with Larry. We appreciate you taking the time to give your positive review. We look forward to your next visit.

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