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Toyota of Deerfield Beach
Deerfield Beach, FL
1,990 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,990 reviews
May 05, 2019
Easy to make appointment and good and fast service - Easy appointment. - The people very helpful. - The services was fast - Mario has knowledge of the service - The waiting room as its facilities - Easy appointment. - The people very helpful. - The services was fast - Mario has knowledge of the service - The waiting room as its facilities are very comfortable More
by Joan0712
Employees Worked With
Mario Dorestant
May 05, 2019
Overall the staff appear to put customer's concerns first. It is easy to make appointments either online or by phone. I enjoy getting my car washed when I get service - I bought it there. It WAS disappointin It is easy to make appointments either online or by phone. I enjoy getting my car washed when I get service - I bought it there. It WAS disappointing to wait 1-1/4 hours for a diagnosis of my "check engine" light. This seems excessive. Yes, they performed a (unrequested) 26-point inspection during this time, topped off fluids, checked tires, etc., but that is not why I made an emergency Sunday afternoon appointment! I would have appreciated being told in advance that diagnosis could take that long. On a previous visit I had a very good impression of sales staff when I expressed interest in a particular vehicle. I have bought 2 vehicles at Deerfield Beach Toyota. More
by SH
Employees Worked With
Mario
May 02, 2019
Best of the best!! I’m a plumber and generally have a very busy day when I get a slow day I’d like to bring in my truck for a service and Darren and his guys always alwa I’m a plumber and generally have a very busy day when I get a slow day I’d like to bring in my truck for a service and Darren and his guys always always accommodate me and I really appreciate it!! Darren and Mike treat me like royalty thank you very much More
by The plumber
Employees Worked With
Darren and Mike
May 02, 2019
5,000 mile check Service department was friendly and helpful. Finished with my car in 50 minutes and that included car wash. Frequently told me stays of my car. Never Service department was friendly and helpful. Finished with my car in 50 minutes and that included car wash. Frequently told me stays of my car. Never had car service this fast before. More
by Bgp
Employees Worked With
Faith
May 01, 2019
No service performed & let’s negotiate after I said I got be I brought in for major repairs The estimate I received was outrageous The reason I won’t go back is the service guy said “what’s your other estima I brought in for major repairs The estimate I received was outrageous The reason I won’t go back is the service guy said “what’s your other estimate, we can match it. How audacious that I didn’t get fair estimate upfront The trust is ruined In fact I won’t but a new toyata & will send outrage to president & board The final kicker is they put sticker on windshield without doing anything More
by Rraggi
Employees Worked With
Mario in service
May 01, 2019
Complaining about the service Good afternoon! My schedule was marked with Frank Picciotti. A person who treated me like a robot. He did not give me a compliment, he did not look Good afternoon! My schedule was marked with Frank Picciotti. A person who treated me like a robot. He did not give me a compliment, he did not look at me, he did not return my calls after an hour and a half of trying. The very educated secretaries did not know what to tell me anymore, since I had given him my message since the first time I called. I made my complaint straight to your boss. When I delivered the car, it just gave me the key without explaining what was done and without any documents. I really was disappointed. Thanks More
by Ana2019
Employees Worked With
Frank Picciotti
April 28, 2019
Satisfactory Treated courteously. Satisfied with tutorial on the car. Satisfied with the car and was not badgered to add extras. Knew what I wanted when I first w Treated courteously. Satisfied with tutorial on the car. Satisfied with the car and was not badgered to add extras. Knew what I wanted when I first went to the dealership. More
by April24
Employees Worked With
Andre Mantoan, Jason Fallacaro, Robert Nelson
April 25, 2019
Returning Customer Tried another dealership —at suggestion of friends. sorry I did. Anyway, glad to be back at Deerfield—so glad to see Mike—great service advisor. Al Tried another dealership —at suggestion of friends. sorry I did. Anyway, glad to be back at Deerfield—so glad to see Mike—great service advisor. Also reported to manager that some Toyota employee was racing a white SVU with flags around the parking lot at a ridiculous speed. An insurance disaster waiting to happen. More
by dorjema
Employees Worked With
Mike
April 25, 2019
Very pleasant- Ed Malec was our sales person & was not pressuring & very helpful with information about the vehicle. He was also helpful with a little glitch we had Ed Malec was our sales person & was not pressuring & very helpful with information about the vehicle. He was also helpful with a little glitch we had with our trade in. More
by Becmac
Employees Worked With
Veruska Bermejo, Jason Baptiste, Edward Malec
April 19, 2019
Always great service Service is always great and everyone is great. The coffee that is offered is not great. Hendrick's Honda and Phil Smith Kia have great coffee...just Service is always great and everyone is great. The coffee that is offered is not great. Hendrick's Honda and Phil Smith Kia have great coffee...just saying. First Choice Coffee Service provides the best equipment and products on the market. Hi Raakhi! Congrats on making a change...just not the one I was hoping for. Happy Easter. More
by Coffee Man
Employees Worked With
Vladimir Charlitte
