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Toyota of Deerfield Beach

Deerfield Beach, FL

4.6
1,983 Reviews

1441 South Federal Highway

Deerfield Beach, FL

33441

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Showing 1,983 reviews

March 25, 2019

Car purchase I was looking at the option to change my car and Toyota seemed a good decision for quality and reliability standards. Also look at the payment options More

by Family2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Ramirez
March 18, 2019

Thumbs up! I had a very pleasant experience. Each person I dealt with was personable, knowledgeable and efficient. The transaction went seamlessly and in a very More

by Gayle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bonnie Shafer, Joel Salazar
March 16, 2019

Went for regular service Everyone there is top notch and all about customer service. Went for regular maintenance, brake pads and oil change, and they informed me I needed a n More

by thewbc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorenzo Long
March 14, 2019

Excellent Service Our service representative, Faith, was vey efficient, proficient and a pleasure to work with. My experience with the service department was excellent. More

by carolcapp
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Faith, Service Representative
March 08, 2019

Excellent service My service representative Lorenzo Long Made my experience servicing my vehicle extremely effortless . He has vast experience in the service depart More

by Sharon888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorenzo Long
March 08, 2019

New Truck Purchase Very personable and likeable staff. Considerate, understanding, caring, polite and professional. Thanks again to Marianne, Ed and Ingrid for a pleasan More

by Steven L58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marianne Lattel and Ingrid Campos., Edward Malec
March 07, 2019

Not good I make an appointment, but the time I reached there no one knows about my appointment, after switching couple of people 1 lady came to help me, she wa More

by Tahrinsm
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richhie
Mar 07, 2019 -

Toyota of Deerfield Beach responded

Hello Tahrinsm, We are sorry to hear we have let you down and for the confusion regarding your appointment. Please contact our service director, Darren Palmer, to further discuss the dent you found on your vehicle. We inspect every vehicle upon arrival and everything is captured on camera during your vehicle visit. If the dealership is responsible for your dent, we certainly will be responsible for any repair. Thank you.

March 04, 2019

Way too long of a wait and overpriced I arrived at the dealership service center at 9:40am for regular oil change, rotation of the tires, and front breaks to be replaced. After checking I More

by Tallie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffery Wade
Mar 04, 2019 -

Toyota of Deerfield Beach responded

Hello Tallie, We are sorry that your service took longer than anticipated and there were additional costs. We certainly would like you to continue your business at Toyota of Deerfield Beach. I have sent your review to the service management team to contact you in effort to resolve these issues. Thank you.

March 02, 2019

my experience It was fun even though we were tired, there was no pressure. Our first idea was to buy a SUV but the guys helped us to find a good deal according to o More

by Noejc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladimir Charlitte, Jason Baptiste
March 01, 2019

Fly in drive out My salesman was good. Very knowledgeable. He picked me up at airport and brought me to dealership. What I was disappointed about was that paperwork wa More

by Kctopc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike komlo (finance), Jason Baptiste
Mar 01, 2019 -

Toyota of Deerfield Beach responded

Hello, Thank you for your feedback. We apologize that we were not more organized and prepared for the paperwork. There are many pieces of information that is needed to prepare the paperwork in advance and we should have done a better job at getting this information before your arrival. It is policy that insurance is obtained before leaving the dealership, this is for your protection, and required. I have notified our sales management team to promptly respond to the tag and answer any questions. We appreciate your business and will make an effort to be more efficient and prepared in the future. Thank you, Toyota of Deerfield Beach

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