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Toyota of Deerfield Beach
Deerfield Beach, FL
1,983 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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July 19, 2016
Perfect for retirement Didn't need a new vehicle, but was considering changing to a vehicle that better fit my needs due to my recent retirement. Thought that a Prius V mig Didn't need a new vehicle, but was considering changing to a vehicle that better fit my needs due to my recent retirement. Thought that a Prius V might fit the bill. We hadn't purchased a vehicle for at least ten years and would be trading in a van and a sports car. We initially met with Craig on Thursday to talk about the Prius V. On Saturday, I called and asked Craig to arrange a test drive for me. He listened to me and answered all of my questions. Then my hubby brought in the second trade in and the three of us sat down to deal. By the end of the afternoon, we owned a beautiful new Prius V and are now looking forward to retirement travel in a fuel efficient, comfortable, and roomy vehicle. Chose this dealership over others due to proximity and Craig's confidence in the reliability of its service department and personal assistant type extras. Veruska coordinated all of the paperwork efficiently to complete the payment and transfer plates. Overall a very rewarding experience. More
by MrsM
Employees Worked With
Angel Russell, Veruska Bermejo, Craig Sabarese
July 07, 2016
Horrible customer service. I was at Deerfield Beach Toyota today, July 6th for first maintenance visit of 5000 miles. My appointment was at 8:15am. The employee Sandro told me I was at Deerfield Beach Toyota today, July 6th for first maintenance visit of 5000 miles. My appointment was at 8:15am. The employee Sandro told me that it would take about 1h30min. At 10:35am I went to check what was going on with my car , nobody could give me a straight answer. I asked again at 11:05am and no answer. At 11:25am the clerk comes with a $ 10.00 gift card and said that in 10min would be all ready but only 11:47am I got the key. I'm very upset and not happy with the treatment received, because they tried to please me with $ 10.00 gift card where I had financial prejudice in my job because i spent half day inside the dealership and a lot headache sustained in 3hr20min waiting. The amount of customers on hold wasn't much. When I got there was 5 customers waiting and 12 customers all arrive and left and I kept waiting. The Department wasn't so busy to the point of giving me such hard time. I don't recommend anyone to go there and do any type of business with them. More
by Izaias
Employees Worked With
Sandro
July 07, 2016
The sales manager was a turnoff First, I want to say the sales consultant, Humberto Urdaneta, was very helpful. He deserves an A+. The sales manager was not helpful at all. He di First, I want to say the sales consultant, Humberto Urdaneta, was very helpful. He deserves an A+. The sales manager was not helpful at all. He did not seem to be interested in making a sale. I was planning a cash purchase, but in the preliminary agreement form, it showed that I was borrowing the money through them and they added on the doc stamp fee. Raising the price to me. I left because I felt the sales manager was not interested in making a sale. More
by pie
Employees Worked With
Humberto Urdaneta
July 05, 2016
Another positive experience This was our second car in three weeks at Toyota of Deerfield. Once again, Craig Sabarese worked hard to make us happy. We bought a Prius Touring und This was our second car in three weeks at Toyota of Deerfield. Once again, Craig Sabarese worked hard to make us happy. We bought a Prius Touring under factory invoice as compared to Edmonds and true car averages. All their staff members are helpful and friendly. More
by Megdita
Employees Worked With
Peter Bailey, Craig Sabarese, Dwight Flatt
July 05, 2016
Fun car buying experience My experience with the staff at Toyota of Deerfield Beach was one of the best vehicle buying experiences I've had. From my initial conversation with D My experience with the staff at Toyota of Deerfield Beach was one of the best vehicle buying experiences I've had. From my initial conversation with Dwight in Financing, to working with Bonnie Shafer on the fleet sales, Wes in Delivery, and lastly the nice ladies at the front desk. There were great refreshments and comfy lounge area. I am very happy with my Rav4 and I look forward to working with Jessie in the Service and Parts teams in the future. I hope you will share this feedback with the team I worked with. More
by aprilann54
Employees Worked With
Bonnie Shafer, Dwight Flatt, Wes Premock
July 04, 2016
Best place I highly recommend toyota! There the best place to buy tour brand new car. I bought my car there We had have had the best experience buying a car at I highly recommend toyota! There the best place to buy tour brand new car. I bought my car there We had have had the best experience buying a car at Deerfield beach Toyot More
by amal
Employees Worked With
Javier
July 03, 2016
The best dealer in South Florida Everyone is very nice and pleasant to work with. Their customer service is excellent. I loved working with Bonnie Shafer. Herself and team made sure I Everyone is very nice and pleasant to work with. Their customer service is excellent. I loved working with Bonnie Shafer. Herself and team made sure I got exactly what I was looking for at the price I needed. Thank you Toyota of Deerfield! More
by Yudith Madera
Employees Worked With
Wes Premock, Bonnie Shafer
July 01, 2016
Best experience ever We had have had the best experience buying a car at Deerfield beach Toyota we had great service and the best deals. We had have had the best experience buying a car at Deerfield beach Toyota we had great service and the best deals. More
by Harpman454
Employees Worked With
Tyra Lee, John Mazzurco
July 01, 2016
Best place I highly recommend toyota! There the best place to buy tour brand new car. I bought my car there and i recently was in need of a part, and Jose Neto h I highly recommend toyota! There the best place to buy tour brand new car. I bought my car there and i recently was in need of a part, and Jose Neto helped me a lot. He explained everything to me, hes so patient and very friendley. If you ever need a part for you car, look for Jose Neto. More
by Dandara Da costa
Employees Worked With
Jose Neto
June 30, 2016
Love my new Camry My husband and I were extremely happy with our experience at Deerfield Toyota. Our salesman Craig was great ! We were so happy with the deal we got, w My husband and I were extremely happy with our experience at Deerfield Toyota. Our salesman Craig was great ! We were so happy with the deal we got, we sent my mom in the next week and she got a new Corolla. My 3 year old neice even had a great time! We will definitely be doing business there in the near future. More
by Shab1984123
Employees Worked With
Veruska Bermejo, Craig Sabarese
