
Toyota of Deerfield Beach
Deerfield Beach, FL
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Great Experience Was just looking and drove off with my dream vehicle. Jerry was there to answer all my questions and helped me find a solution that I could live with. Was just looking and drove off with my dream vehicle. Jerry was there to answer all my questions and helped me find a solution that I could live with. More
Top Tier Concierge Service; Clarity, Simplicity & Expedience BONNIE SHAFER and ANGEL VICTORY provided top tier concierge service; clarity, simplicity and expedience. My 2nd Camry SE leased through Deerfield Toyo BONNIE SHAFER and ANGEL VICTORY provided top tier concierge service; clarity, simplicity and expedience. My 2nd Camry SE leased through Deerfield Toyota delivered by Bonnie Shafer. 95% of this transaction was established in 2 brief phone calls and an email. At the Dealership any remaining questions were answered patiently and succinctly while my Camry SE stood Ready-To-Go upon arrival. Detailed, technology package tuned-in, all that was left was to Bluetooth connect my phone and a walk around to point the changes, upgrades from my 2012 Camry SE. My expectation is Excellence; here Bonnie, Angel and Deerfield Toyota exceeded my expectation. I feel heroic to anyone who acts upon my referral of Bonnie Shafer and Angel Victory to enjoy the pleasure of a smooth transaction into their new Toyota. The 2015 Camry SE is AWESOME COOL! I’m still on an adventurous road trip, this automobile is proving wonderful. More
A Great experience I am 64 years old and have bought several new vehicles since 1970. However, non were purchased as smoothly and quickly as this 2015 Corolla purchase I am 64 years old and have bought several new vehicles since 1970. However, non were purchased as smoothly and quickly as this 2015 Corolla purchased on 04/30/2015. I was suggested to meet with Bonnie Shafer-VanAlphen from a previously satisfied customer/friend of mine. Although it took two phone calls to hook up with Ms. Shafer-VanAlphen I came to understand why during the purchasing process. My wife and I arrived 5 minutes prior to our scheduled appointment. Ms. VanAlphen was already waiting for us. Within 3 hours, Ms. VanAlphen : (i) showed us several vehicles on the lot that might interest us, (ii) stated that she could search other dealerships too, if none of her stock satisfied us, (iii) explained the different levels and packages each vehicle came with, and (iv) recommended the one that would fit our needs---which turned out to be the least expensive, (v) never exuded any type of pressure. During this time, I could hear her phone ringing and rolling into her voice. I could now better understand why it took me two times to connect with her. Definitely well worth the effort. Comparing this experience to my first purchase in 1970: a '70 Buick GS, to my last new purchase: a 2001 Acura TL, does not compare. Ms. VanAlphen not only sold us the vehicle, but had it registered (with permanent tags), washed, gassed-up and ready to literally drive away. She also set up my wife's blue tooth in the vehicle and went thru a plethora of do's and don'ts. As I like to change my oil/filter within the first 500 miles, she even brought in one her service underwriters to schedule that appointment. The vehicle now has some 700+ miles and of course runs great. My wife and I can only say that this was a most truly exceptional experience working with Ms. VanAlphen. Kudos Ms. VanAlphen. More
Craig Sabarese After a long 3 hrs at Al Hendrickson Toyota we finally got our car keys back on our trade. What a horrible experience.dont ever go there. We decided After a long 3 hrs at Al Hendrickson Toyota we finally got our car keys back on our trade. What a horrible experience.dont ever go there. We decided to stop at Toyota Deerfield beach. Craig was awesome we finally had an honest person to help us. We told him what we wanted and went home with a 2015 Toyota Tacoma. Thanks so much Craig. You are a genuine person.. We will return soon!! :) Joanie Nicastro More
Outstanding service Mr. Brian Palmer and Mr. Darren Palmer: Gentlemen: I just wanted to take a moment to write and tell you about the exceptional service I recently Mr. Brian Palmer and Mr. Darren Palmer: Gentlemen: I just wanted to take a moment to write and tell you about the exceptional service I recently received from Craig Sabarese. I was elected to help my 87 year old mother-in-law lease a new vehicle. I live in Buffalo, New York and my mother-in-law resides in Aventura, Florida. She knew she wanted a Camry and I had shopped price over the internet at a few dealerships in South Florida. I was trying to avoid having to come to South Florida to help her (after all, if I have to come from Buffalo to Florida, I want to do it in January, not May). I first contacted your dealership over the internet and dealt with Jessica P. She was personable and promptly got back to me with a price. She eventually turned me over to Craig Sabarese to try to put the deal together. Words do not do justice to the effort that Craig expended to complete this deal. As I stated, my mother-in-law is 87 years old. This vehicle acquisition was the first time she had ever been responsible for securing a vehicle. Her husband had always taken care of business and she was incredibly stressed out over doing this transaction on her own. The price which Craig quoted me was a few dollars better than the next best quote. But the decision to lease from your dealership had little to do with price. Craig could not have been more accommodating. First, he promptly returned all calls and answered all questions. I explained to him that I was concerned about the logistics, as your dealership is approximately 40 miles away and she only drives short, non-highway distances. Without hesitation, he advised me that if we reached a deal, he would personally deliver the vehicle to my mother-in-law in Aventura. In addition, she had a 12 year old, low mile Lexus 300. Without seeing the vehicle and forcing her to bring it to him, he offered a fair price to take in that vehicle on trade. He then arranged to have all of the paperwork prepared in advance and faxed to me so I could assure my mother-in-law it was okay to sign. My mother-in-law took delivery of her new Camry from Craig last Friday night. He arrived at her apartment about 8:00 p.m. Clearly, by the time he finished, he was working after hours. My mother-in-law told me that Craig insisted on helping her clean out her old car and place her belongings in the new vehicle. He patiently explained the new car to her and insisted on going with her for a short ride so she felt comfortable in her new vehicle. Craig Sabarese went ABOVE AND BEYOND WHAT WAS EXPECTED!! I cannot say enough good things about him and your staff. Thank you for making a difficult situation a pleasant experience. Sincerely, Philip A. Milch More
new Avalon I'm 75 years old, and I bought a lot of cars during my life, but the experience I had with Toyota Deerfield Beach was unforgettable, I had the privile I'm 75 years old, and I bought a lot of cars during my life, but the experience I had with Toyota Deerfield Beach was unforgettable, I had the privilege to be taken care of by the nicest salesperson in South Florida, her name was Natalie Pena, she was all smile during the process, very polite and she went beyond the norm to be helpful, absolutely no pressure from her part. I bought an Avalon 2015 and I'm the happiest person in town !!! Gene Laile. More
Excellent Experience We visited all the Toyota in the area and the experience we had with Deerfield Beach Toyota was first class. We were greeted by Craig Sabarese when we We visited all the Toyota in the area and the experience we had with Deerfield Beach Toyota was first class. We were greeted by Craig Sabarese when we first came to the dealership. Craig was a pleasure to deal with, and was honest, caring and patient with us. We finally decided on a new toyota tundra and feel we got a great deal!! Thank you Craig for spending so much time with us .. We love the idea of free car washes and oil changes......Thank you Craig and Deerfield Beach Toyota. Jose Flores. More
Excellent Experience Had a great experience buying my new Tundra from Bonnie Shafer and Mike Patterson. From start to finish they were an outstanding team to work with. Had a great experience buying my new Tundra from Bonnie Shafer and Mike Patterson. From start to finish they were an outstanding team to work with. More
Worst car buying experience EVER! I was basically lied to by my salesman who promised up, down and sideways that he could out me in a car even with my situation....THIS MAKES ME NOT TR I was basically lied to by my salesman who promised up, down and sideways that he could out me in a car even with my situation....THIS MAKES ME NOT TRUST ANY DEALERS. More
Review about buying a new car I was disappointed the way the salesperson and the financial manager handle the closing process. I sat on the couch for 45 minutes waiting for the fin I was disappointed the way the salesperson and the financial manager handle the closing process. I sat on the couch for 45 minutes waiting for the financial manager stop having a conversation with a person on his office. I saw other people coming and talk about things not related to work and he did even knowledge my presence that I was waiting. The closing process took more than I expected. Not a good experience. More