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Toyota of Deerfield Beach

Deerfield Beach, FL

4.6
2,095 Reviews
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1441 South Federal Highway

Deerfield Beach, FL

33441

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Showing 2,095 reviews

December 10, 2024

Mario Dorestant service advisor is the reason I keep coming back. Very good at his job. More

by Noble
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Dorestant
Dec 12, 2024 -

Toyota of Deerfield Beach responded

Thank you for your kind words! We’re so glad to hear that Mario, our service advisor, has consistently provided you with excellent service. His dedication and expertise are truly appreciated, and we look forward to continuing to serve you in the future!

December 10, 2024

Professional and Clean. Great customer service. Willing to help out as much as they can. More

by Rickyg88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rennie Almonte, Nicole Borges
Dec 12, 2024 -

Toyota of Deerfield Beach responded

Thank you for your kind words! We’re glad to hear that you had a positive experience with our professional and clean environment, as well as our customer service. Our team is always here to assist and ensure you have the best experience possible. We look forward to serving you again in the future!

December 07, 2024

Excellent service as always, this my favorite service center, I recommend them to anyone who wants to get their vehicle services in this center More

by behani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan, service department
Dec 09, 2024 -

Toyota of Deerfield Beach responded

Thank you for your continued trust and kind words! We’re so glad to be your favorite service center and appreciate your recommendation. Providing excellent service is always our goal, and it’s wonderful to know you’ve had such positive experiences with us. If you ever need anything, we’re here to help!

December 03, 2024

Everything has changed a lot at Toyota, every time I did any service the car was washed, but not anymore. More

by Marcelo
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny Rodriguez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Toyota of Deerfield Beach responded

Thank you for sharing your feedback. We understand how much you value the added service of a car wash after your visit, and we apologize for the change in our process. For further assistance or to discuss this matter, please contact our Customer Relations Manager, Rocky Shingadia, at rshingadia@vtaig.com or 954-426-6792. We appreciate your business and look forward to addressing your concerns.

December 02, 2024

Always great service! I love everything about this dealership, especially the exceptional service. Cris at the front desk provided impeccable service and displayed excelle More

by Jaime Basto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cris
Dec 04, 2024 -

Toyota of Deerfield Beach responded

Thank you for your fantastic review! We’re thrilled to hear about your positive experience and that Cris at the front desk provided impeccable service with such professionalism. It’s wonderful to know that our service team exceeded your expectations with record efficiency. Your kind words mean so much to us, and we’re grateful for your continued support. We look forward to serving you again in the future!

November 29, 2024

One of the best dealerships in South Florida. Both sales and service departments are fantastic. This dealership easily surpasses premium car dealerships in their customer service. More

by nair.contact
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bonnie Shafer
Dec 03, 2024 -

Toyota of Deerfield Beach responded

Thank you for your wonderful review! We are thrilled to hear that you had such a positive experience with both our sales and service teams. We strive to provide exceptional customer service, and we're glad that we were able to meet your expectations. We look forward to serving you again in the future!

November 21, 2024

Everyone takes care of my car. Christian was kind and helpful even brought the car to me because I have trouble walking. The only thing I missed was my car wash and cleaning. I al More

by Rkf314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian. Service department
Nov 25, 2024 -

Toyota of Deerfield Beach responded

We appreciate your kind words about Christian and the team. We're glad to know that Christian went the extra mile to assist you with your vehicle. Thank you for your continued trust. We're committed to providing excellent service and making your car ownership experience as convenient as possible!

November 20, 2024

Unbelievably satisfied with the service from Toyota of Deerfield today. I’ve been going there for years and always satisfied but today I had the service manager named Christian. He was extremely helpful a More

by Dan M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian from the service department
Nov 21, 2024 -

Toyota of Deerfield Beach responded

Thank you for sharing your wonderful experience! We're thrilled to hear that Christian and the team went above and beyond to ensure you were satisfied with your service. It's always great to know that our team is able to make a difference and keep you as a loyal customer. We truly appreciate your kind words and look forward to continuing to serve you in the future. Thank you again for your trust!

November 20, 2024

Excellent experience. Juan Ocampo, sales representative, made my trade in and purchase a very seamless transaction. More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Ocampo, Marcelo Bou-Karim
Nov 21, 2024 -

Toyota of Deerfield Beach responded

Thank you for your kind words! We're thrilled to hear that Juan was able to make your trade-in and purchase experience seamless. We truly appreciate your feedback and look forward to serving you again in the future!

November 19, 2024

Recently had great service manager, but most have been awful. I had an oil change months ago and my splash shield fell off while driving on highway. The shield is scraped up, but useable. No offer to r More

by Aloyisius10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phillip in Parts is the main reason I haven’t found another shop. He’s always professional and friendly.
Nov 21, 2024 -

Toyota of Deerfield Beach responded

Thank you for your feedback. We apologize for the inconvenience you experienced with the splash shield and the lack of follow-up after your oil change. This is not the standard of service we aim to provide, and we understand your frustration. To resolve this matter and ensure a better experience in the future, please reach out to our Customer Relations Manager, Raakhi (Rocky) Shingadia, at rshingadia@vtaig.com or 954-426-6792. She will be happy to assist you further. We value your business and hope to make things right.

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