Toyota of Deerfield Beach

**Extremely Disappointed – Sold a Lemon and Given the Runaround** I don’t usually leave reviews, but my experience with this dealership has been so frustrating and disappointing that I feel compelled Runaround** I don’t usually leave reviews, but my experience with this dealership has been so frustrating and disappointing that I feel compelled to warn others. I purchased a vehicle from this dealership on **February 28, 2025**, and almost immediately started experiencing serious mechanical issues. Within a week, I brought the car back due to severe engine vibration, possible alignment problems, and a broken backup camera. The service manager confirmed the issues and said they'd order the parts and call me back when a rental car was available. That never happened. I had to arrange my own ride with Enterprise, pay a $50 deposit (that I was never told about), and still had no clear timeline on repairs. When I picked up the car on **March 12**, I wasn’t given any explanation about what had been fixed. The check engine light came on immediately, and the car was shaking worse than before. After more back and forth with the sales manager and service team, I was finally given a Toyota rental—but only after multiple calls and complaints. Later, I found out (through my own calls to Alfa, where my car had been sent) that the vehicle needed a five-year service, a timing belt, spark plugs, and new rear brakes and rotors. Alfa told me they’d communicated this to the dealership, but Toyota only authorized a partial fix. When I finally got the car back again, it was still making noise. The brake rotors were replaced on **April 9**, but **less than a week later**, the check engine light came back on and the same engine tremble returned. To make matters worse, I requested to speak to the General Manager of the store and was told he would call me back on **April 13, 2025**. It’s now days later, and I still haven’t received a single call. This experience has been absolutely unacceptable. I’ve spent time, money, and energy chasing a resolution. I’ve missed work, paid for Ubers, lost sleep, and dealt with anxiety and stress—all because of a vehicle that was clearly not road-ready when it was sold to me. As a mother of two, I need a reliable vehicle. This car—and this dealership—have let me down at every turn. I’ve tried to be patient and reasonable, but the lack of communication, professionalism, and accountability has been beyond disappointing. I would not recommend this dealership to anyone. I am still waiting on a meaningful resolution—and if I don’t receive one soon, I’ll be escalating this to corporate and seeking legal options. More

I had an outstanding experience with Sammy Bonne Annee at Toyota of Deerfield Beach! From start to finish, Sammy was professional, knowledgeable, and genuinely dedicated to providing exceptional customer ser Toyota of Deerfield Beach! From start to finish, Sammy was professional, knowledgeable, and genuinely dedicated to providing exceptional customer service. He took the time to answer all my questions, kept me informed throughout the process, and made sure everything was smooth and stress-free. It’s clear that he truly cares about his customers and goes above and beyond to ensure satisfaction. If you’re looking for someone honest, helpful, and reliable—Sammy is your guy! Highly recommend working with him! More

Thank you to Jaime , my service advisor for handling my recall and for pairing my new phone. recall and for pairing my new phone. More

Great customer service. I have been there three times now ( for services, etc) and the experience has been great!! I have been there three times now ( for services, etc) and the experience has been great!! More

Saler is very helpful they are very nice and they gave you a good service not only sale person but everyone I talk to they doing a great job you a good service not only sale person but everyone I talk to they doing a great job More

Jaime, my Service Advisor is diligent and attentive! This location is my preferred service center for my car! They are all friendly and professional. Above all, I feel confident driving out after servic This location is my preferred service center for my car! They are all friendly and professional. Above all, I feel confident driving out after service, knowing they take safety as a priority! More

I recommend King Toyota Deerfield Beach 10/10 Customer Friendly, excellent service, attention to detail would definitely recommend to friends & family, my car feels and drive smoother. Friendly, excellent service, attention to detail would definitely recommend to friends & family, my car feels and drive smoother. More

Customer service is unmatched. Aside from the vehicle being a Toyota and having the reputation of lasting beyond other manufacturers, this location is the best. Always greeted by Aside from the vehicle being a Toyota and having the reputation of lasting beyond other manufacturers, this location is the best. Always greeted by a smile upon drive up, workers acknowledge your arrival, and you are not left in limbo forgotten. This time I had pleasure of speaking with Amanda over the phone. I checked in with Mia, who though she is busy with another customer, says “hello” and that she will get me as soon as she is finished. While waiting, previous reps I have worked with say “hi”. It is simply a nice atmosphere. The restrooms are clean, there is always seating and they have a great full service coffee machine (FREE) while you wait, ice cold water as well. What I really liked about this appointment was connecting with Lucas. Nice young man that I worked with when I first purchased vehicle 2years ago. He came up to me and asked how I was and if I was enjoying my Venza. You don’t often experience that level of engagement any longer, especially AFTER you buy the car. The staff continue to treat me just as kindly as when I was looking to purchase a vehicle. Got to see Michael as well upon leaving who returned vehicle to me. More

Dealer experience has been quick and smooth. Sale associate Ronaldo did a great Job. Very happy with the purchase Sale associate Ronaldo did a great Job. Very happy with the purchase More

Great service! Sammy is very knoledgeble and kind person. I am very happy about my service! Sammy is very knoledgeble and kind person. I am very happy about my service! More