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Toyota of Deerfield Beach

Deerfield Beach, FL

4.6
1,992 Reviews

1441 South Federal Highway

Deerfield Beach, FL

33441

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Showing 1,992 reviews

January 16, 2025

Bad service Spence service 100 dolar for oil chaince not have available apoiment mínimo 4 days More

by Crist20n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan "JC" Correa, Marcelo Bou-Karim, Nicole Borges, Danny Rodriguez, Jairo Jimenez, Dairo Dimitric, Guy Gorodkin, Ivana Branco, Ronaldo Martinez, Frantz Andre
Jan 20, 2025 -

Toyota of Deerfield Beach responded

We sincerely apologize for the experience you've had regarding your service appointment and the delay in scheduling an oil change. We understand how frustrating it is to encounter issues with service availability, and it’s certainly not the level of service we aim to provide. To address your concerns directly, please contact our Customer Relations Manager, Raakhi "Rocky" Shingadia, at rshingadia@vtaig.com or 954-426-6792. She will be happy to assist you in finding a suitable resolution and improving your experience moving forward. Thank you for bringing this to our attention, and we appreciate your patience as we work to make things right.

January 10, 2025

The service person was okay, but the actual service to the car was terrible. When the car was returned to me it made a terrible noise. My appointment was late in the day so the service person had left. Th More

by garcia512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dairo Dimitric
Jan 13, 2025 -

Toyota of Deerfield Beach responded

Thank you for sharing your experience, and we’re truly sorry to hear about the issues you encountered with your service. Your safety and satisfaction are very important to us, and we want to ensure your concerns are properly addressed. Please contact Raakhi "Rocky" Shingadia, our Customer Relations Manager, at rshingadia@vtaig.com or 954-426-6792. We would like the opportunity to resolve this matter for you and investigate what happened during your visit. We appreciate your feedback and hope to make things right.

January 08, 2025

Mia was attentive and helpful. She got the job done in time. I highly recommend her as a supervisor. More

by alvin217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronaldo Martinez
Jan 09, 2025 -

Toyota of Deerfield Beach responded

Thank you for your positive feedback about Mia! We're delighted to hear that she was attentive and helpful, and that she completed the job efficiently. Your recommendation means a lot to us, and we're proud to have her on our team. If you need anything in the future, don't hesitate to reach out. We appreciate your support!

January 07, 2025

This was my first time visiting Toyota of Deerfield Beach and I didn’t know what to expect so I had my guardrails up. However by the time service was done I had a sense of trust dealing with Ryan C. I now pl More

by Mjeanmckoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jan 09, 2025 -

Toyota of Deerfield Beach responded

Thank you for taking the time to share your experience! We're delighted to hear that your first visit to Toyota of Deerfield Beach exceeded your expectations, and that Ryan was able to build your trust. We strive to create a welcoming and reliable environment for all our customers, and it’s wonderful to know that you plan to make us your preferred choice moving forward. If you have any questions or need assistance in the future, don't hesitate to reach out. Thank you for choosing us, and we look forward to seeing you again!

January 04, 2025

Al Cervantes was amazing I’ve owned Toyota‘s for many years now and he was the first sales person that made me feel like he cared and that I wasn’t a number and he made it possible for me to own my dream More

by Naccoung69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Cervantes and Will
Jan 09, 2025 -

Toyota of Deerfield Beach responded

We are thrilled to hear about the exceptional experience you had during your car buying journey. Al's commitment to personalized service and genuine care clearly made a significant difference in your purchase. Thank you for recognizing his dedication and for being willing to refer your family and friends. People like Al are the heart of our dealership, and we're proud that he helped you achieve your dream of owning a Toyota. We appreciate you taking the time to share your positive experience.

January 03, 2025

Great service, It was a pleasure to have JC as a sales person. it was an excellent experience More

by rafaeleHUF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan "JC" Correa
Jan 07, 2025 -

Toyota of Deerfield Beach responded

Thank you for your wonderful review! We're delighted to hear that you had a great experience with JC as your salesperson. It's always our goal to provide excellent service, and we’re thrilled that JC was able to make your visit enjoyable. If you have any questions or need assistance in the future, please feel free to reach out. We look forward to serving you again!

December 31, 2024

Always great customer service and great money saving specials. Service rep Jaime is the absolute best. Fast , prompt and proficient services. Highly recommended for your vehicle needs and services 👍🏾 More

by rleonard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
Mar 25, 2025 -

Toyota of Deerfield Beach responded

Thank you for your fantastic feedback! We’re so glad to hear that you consistently receive great customer service and take advantage of the money-saving specials. Jaime truly is an asset to the team, and we’re thrilled to know that their fast, prompt, and proficient service keeps you coming back. We really appreciate your recommendation and look forward to serving you again for all your vehicle needs!

December 31, 2024

I came to purchase a new Sienna van. The sales person Joel was great. When it came time to finalize the deal, general sales manager Chris was involved. He promised to add rubber floor ma More

by alex.mochenyat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joel and Chris
December 28, 2024

One of my best new vehicle buying experiences. Exactly what we agreed upon via telephone was exactly what I paid. More

by Reefencounter1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan "JC" Correa, Marcelo Bou-Karim
Dec 31, 2024 -

Toyota of Deerfield Beach responded

Thank you for sharing your experience! We're delighted to hear that your vehicle purchase was seamless and met your expectations. Honoring agreements and providing straightforward service are priorities for us, and it's wonderful to know we delivered on that promise for you. We hope you enjoy your new vehicle, and we look forward to assisting you again in the future!

December 24, 2024

Fast, easy, not to expensive. We’re not dating. I just want my 4 Runner to keep on ticking. More

by Hglad1017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dairo Dimitric
Dec 26, 2024 -

Toyota of Deerfield Beach responded

Thank you for your review! We're glad to hear that you had a fast and easy experience, and that the cost was reasonable. We appreciate your straightforward approach and are happy to help keep your 4Runner running smoothly. We look forward to assisting you again whenever you need us!

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