Toyota of Del Rio

Dodge Journey 2016 I purchased a 2016 Dodge Journey, when I took it home it was still dirty they said come back we’ll have it done. I dropped it off at 8am and got there I purchased a 2016 Dodge Journey, when I took it home it was still dirty they said come back we’ll have it done. I dropped it off at 8am and got there at 4 and it still wasn’t ready, finally at 510 it was done and not even done correctly. Sales associate Deena was great but after being cleaned there is a scratch above the back tire that can be seen and I’m waiting to see what will be done. Paint is missing and it looks rusted. White scratch on side was supposed to be buffed out but wasn’t. I feel as though they got my sale and now don’t care about their customer service. I have been calling and texting My salespeople and no response. No one should have to deal with bad customer service when purchasing anything. More

A very customer oriented place Whenever I have visited for whatever reason over the past seven years, the salespeople I have dealt with make it a point to say hello to me. When I n Whenever I have visited for whatever reason over the past seven years, the salespeople I have dealt with make it a point to say hello to me. When I need help, I get it. I stay with Toyota for the Rav 4 and the people! More

excellent service very professional persons very courteous persons and professional everyone help me out to reach the desire car payment managers also helping out trying to reach the requested very courteous persons and professional everyone help me out to reach the desire car payment managers also helping out trying to reach the requested payment person representing financial institution also very helpful More

Fantastic, refreshing seeing young people who really care! I was impressed with the price and the customer service. Lots of smiling faces and people willing to help. Would recommend my mom for service! I was impressed with the price and the customer service. Lots of smiling faces and people willing to help. Would recommend my mom for service! More

First Class Service! Long time Toyota enthusiast here. I’ve been to many Toyota dealerships in the past, but this was the best experience yet. World class service! Long time Toyota enthusiast here. I’ve been to many Toyota dealerships in the past, but this was the best experience yet. World class service! More

Great No pressure. I felt like I revived a fair deal. Staff made the purchase smooth with minimal wait period. Took time to set my wife up with service d No pressure. I felt like I revived a fair deal. Staff made the purchase smooth with minimal wait period. Took time to set my wife up with service department, fueled & detailed vehicle prior to drive out. More

Excellent/superior service Deena Loza was friendly, knowledgeable and had a pleasant demeanor. Able was excellent in explaining the financial matters of the sale. Mrs. Loza prov Deena Loza was friendly, knowledgeable and had a pleasant demeanor. Able was excellent in explaining the financial matters of the sale. Mrs. Loza provided excellent salesmanship. More

Vehicle service I don’t know how to begin and how to explain ... when I arrived at the Toyota del Río dealer , I just went for regular car service ..... and everybody I don’t know how to begin and how to explain ... when I arrived at the Toyota del Río dealer , I just went for regular car service ..... and everybody was very friendly Robert ( sales person)..Austin (service advisor)....I was feeling like I was at home ....I don’t know how to describe the feeling ....just how you feel at home like ....... More

Service I have had 5 different Toyota’s in the last 15 years and always had them service at Ram Country. Always in Saturday and always have recieved a shutt I have had 5 different Toyota’s in the last 15 years and always had them service at Ram Country. Always in Saturday and always have recieved a shuttle home. Alex told me he was the only one working and couldn’t give me a ride. FYI...the service advisor never shuttles me home before. It was one of two thing, Austin didn’t want to take the time to find me a shuttle or Austin truly wasn’t provided the means to give me a ride home. I told him I was going to walk home, didn’t make no comments. Which I did, I thank you for the exercise. More

Oil change Service part associate was very courteous and knowledgable on what was needed for a foreigner vehicle. Overall I was very happy with the costumer ser Service part associate was very courteous and knowledgable on what was needed for a foreigner vehicle. Overall I was very happy with the costumer service. More