Toyota of Denton

Great New Car Experience My wife and I just had a great new car experience leasing a new 2015 Corolla LE from Toyota of Denon. I called the dealership to ask about a recent a My wife and I just had a great new car experience leasing a new 2015 Corolla LE from Toyota of Denon. I called the dealership to ask about a recent advertised special and, from the point that my call was answered, we had one of the best dealership experiences in over 30 years of buying cars. Carrie Spears, our salesperson, listened to what we wanted at every step and made sure we got it. She knew the car inside and out, explaining and demonstrating the features very effectively. We were impressed with the level of technology and creature comforts in such a competitively priced vehicle. Carrie also understood the business side of the process. During negotiations, there was no running back and forth to the sales manager; when we needed to escalate, he simply joined the discussion. The final price, Incuding the trade in of our 2010 Corolla, was right in line with my expectations and below the advertised special. Throughout the process, we felt respected. During the meeting with the finance manager, we discussed additional options but, there was no pressure. We expressed our opinions on what we wanted and what we didn't want. That was one of the smoothest finance discussions I can recall. Prior to driving off the lot in our new car, Carrie made sure the Bluetooth phone connection was set up and walked me through a tutorial on how to use the features - all after the deal was done. Great after-sales service. We are glad we chose Toyota of Denton to look for a new car. We are even happier to have met Carrie, Alex, Roland, Ali and the rest of the team. More

The Most Excellent Experience I have Ever Had Buying a Car We made an inquiry through True Car on Friday. The dealership reached out to us by phone. The employees from the dealership who reached out to us were We made an inquiry through True Car on Friday. The dealership reached out to us by phone. The employees from the dealership who reached out to us were friendly and professional. On Saturday we went to the dealership. The salesman and the finance manager who helped us with the purchased were both friendly and knowledgeable and extremely helpful. Every employee we met had a smile on their face and were genuinely happy to meet us. I couldn't have asked for a better experience. More

Willing to go the EXTRA MILE, Literally My experience with Toyota of Denton was impressive and outstanding. Nick and Harry were responsive and doing their best to find the "right" car for m My experience with Toyota of Denton was impressive and outstanding. Nick and Harry were responsive and doing their best to find the "right" car for my wife. She had a specific color combination. Nick was going to drive 190 miles away to pick up the car for us in time for a New Year's Celebration. Harry and Nick were willing to go that extra mile to earn my business. I had contacted several Toyota Dealerships, The Denton Crew was the friendliness and worked hardest to earn my patronage. I highly recommend them! More

Great Experience. My sales rep Ben (Long Thanh Tran) was genuinely friendly, knowledgeable and very pleasant to deal with. He went the extra mile to drive with me 25 mi My sales rep Ben (Long Thanh Tran) was genuinely friendly, knowledgeable and very pleasant to deal with. He went the extra mile to drive with me 25 miles back to my place and drop the car. I will definitely come back to Ben to take care of me. My finance manager Saif was very helpful as well. Overall the buying experience was smooth and easy. Thanks! More

Disrespectful & Game Play Sad to say but some dealerships are just like this. Disrespectful comments such as: 1) "do we need to look at a lower priced vehicle?" making assum Sad to say but some dealerships are just like this. Disrespectful comments such as: 1) "do we need to look at a lower priced vehicle?" making assumption I couldn't afford the Highlander. 2) "do you think your current vehicle will worth more next year than right now?" uh...duh, really? and 3) took them 5 asks by myself for them to return my current vehicles keys to me so that I could leave. The cherry on top was when they finally came back with my keys and brought the sales manager who refused to look me in the eye as well as not even shake my hand. Sales Manager (young gentlemen) simply stated we can't do business with you today and walked off. This was the same guy I overheard telling a husband that next time he comes to purchase a car, he should leave his wife at home because that it what he would do. Shocked! More

Such a relief compared to James Woods I bought a used car at James Woods and was never able to get adequate service from their horrible service department. A friend I work with suggested t I bought a used car at James Woods and was never able to get adequate service from their horrible service department. A friend I work with suggested that I take my car to the service department at Toyota of Denton. I made an appointment and was provided a loaner car while they checked the issues I was having with my car. When I arrived I was greeted by Joe Roberts. He was incredibly kind and knowledgable. I felt confident that he understood what I was telling him and that he truly would make sure everything was taken care of. I recommend Toyota of Denton for car service, even if the car was bought elsewhere, they will still help. It makes me want to buy my next car at Toyota of Denton. More

Service on tires. I had a new set of tires installed on my Highlander at a tire shop, and my check air light came on, I checked the air pressures on my tires, and found I had a new set of tires installed on my Highlander at a tire shop, and my check air light came on, I checked the air pressures on my tires, and found nothing wrong. I drove to the dealership and told the Service Rep. Jose my problem. He advised that it might be the spare tire, He took my Highlander into the Shop, and a few minutes later came in to tell me that it was fixed. he told me that it was my spare tire low on air, they fixed it at no charge, I have not had any other issues but would expect them to be as nice and courteous as on the next visit. John More

Great experience Nick was is an amazing salesman. He was so friendly and more than helpful. I love my new vehicle! If I ever want to trade in my car, I will definitely Nick was is an amazing salesman. He was so friendly and more than helpful. I love my new vehicle! If I ever want to trade in my car, I will definitely be coming back to Nick to take care of me!! Thanks so much for everything! More

Great experience from Service to Sales! From making an appointment with Kate on the phone to being assisted by Daniel in Service, this dealership has a friendly, customer oriented philosophy From making an appointment with Kate on the phone to being assisted by Daniel in Service, this dealership has a friendly, customer oriented philosophy. Daniel even took the time to explain procedures and printout paperwork I requested. He was attentive and courteous. Curtis Lacy in Sales was knowledgeable and patient. He really listened to what I want in a vehicle. I'll be back to make my purchase!! More