Toyota of Dothan

First new car I went in to purchase my first car and was lucky enough to deal with Christi. My mother recently bought a car through Toyota of Dothan and she was abl I went in to purchase my first car and was lucky enough to deal with Christi. My mother recently bought a car through Toyota of Dothan and she was able to get up with Christi to take care of me. I walked in and Christi was with me every step of the way with any questions I had. I was able to take a test drive within minutes. She didn't pressure me to buy or sign anything and just wanted to discuss my plans and a few other details. Two days later I ended up getting a great deal on a better model Camry than I ever expected to get. She was understanding on what we could and could not do on the financial side of things and everyone walked out happy. She even helped me set up my phone/Bluetooth system and voice recognition before I left the lot. I will defiantly deal with her in the future and recommend her to friends that are looking for a car. More

Great Service Drove into the Toyato dealership and ran into J. Dowling. We were greeted, test drove, talked numbers, and purchased a car in 2.5 hours. Fantastic ser Drove into the Toyato dealership and ran into J. Dowling. We were greeted, test drove, talked numbers, and purchased a car in 2.5 hours. Fantastic service and great salesman! More

Excellent Service We were really not looking for a new truck. Saw add in Saturday's add in newspaper and decide to go look. We dealt with Scott Wilson and Ashley Give We were really not looking for a new truck. Saw add in Saturday's add in newspaper and decide to go look. We dealt with Scott Wilson and Ashley Givens, they didn't press us into anything. More

WORST DEALERSHIP EVER !!!!!!! I finally understand why folks kept telling me not to go there. They refused to work on our 2016 Tundra because the OWNER of the dealership didn’t fee I finally understand why folks kept telling me not to go there. They refused to work on our 2016 Tundra because the OWNER of the dealership didn’t feel we could be stratified, even after only one visit to them. They didn’t want a bad survey from us, all we wanted was for them to fix our problem with the new truck, that’s ONLY been built 2 months. They said that it was the tires cause it sat on the lot,. The also removed from their records our first and last visit to them, I think because we would have gotten that survey and they sure didn’t want my review of their place. We didn’t not purchase the truck from them, because they didn’t have what we wanted, and i guess weren’t willing to find it for us, so we drove 200 miles a way to a dealer that had what we wanted. That’s where they want us to take it. So much for Toyota working on Toyota’s. More

Excellent service!! Best dealership ever!! Awesome!! Best dealership I have ever purchased from!! I simply texted Heath, whom I had bought a 4Runner from in 2012, about the type of vehicle I was looking Best dealership I have ever purchased from!! I simply texted Heath, whom I had bought a 4Runner from in 2012, about the type of vehicle I was looking for and within a few days my sequoia was delivered to me with the paperwork to sign. I live 3 hours away!! No hassling, no visits to the dealership, easy financing!! Josh was our salesman, since Heath is now the used car manager. This was my 3rd purchase from Toyota of Dothan and will not be my last!! More

Good Service Salesman, Josh went out of his way to make me satisfied and gave me what I wanted for trade. he explained everything in detail and went over the vehic Salesman, Josh went out of his way to make me satisfied and gave me what I wanted for trade. he explained everything in detail and went over the vehicle thoroughly. More

Quick and Painless We found Ed Lewis to be a very friendly, knowledgeable, and helpful salesman. When the dealership did not have exactly what we wanted, they quickly l We found Ed Lewis to be a very friendly, knowledgeable, and helpful salesman. When the dealership did not have exactly what we wanted, they quickly located the model, color and interior that we were looking for at a great price and trade-in value on our old car. They did not wear us down with a lot of haggling and waiting. Our car was delivered the next day, clean, polished, and with a full tank of gas! We have always had a very good experience with any of Mitchell's car dealerships. Thanks again for a great deal, Toyota of Dothan! We really love our Highlander. More

I finally decided to buy a new car afterall.It was what I wa Staff friendly, understandable, and willing to go the extra mile to sale a customer a car. However, I was a bit befuddled by the financing part. It is Staff friendly, understandable, and willing to go the extra mile to sale a customer a car. However, I was a bit befuddled by the financing part. It is great that every customer that buys a new car is offered free oil changes. I am stunned to the fact that toyota allowed me to trade in my old toyota corolla for the new car. The price is affordable. I really needed a new car after the credit check experience everything seemed to work out. But everyone toyota dealer needs to know that when a credit check is ran on a customer it does affect his/ her credit score. I personally spoke with transunion. I had a good experience with Dothan after running into the credit check problem with Bond's Toyota. More

Hassle Free When we decided to purchase the Venza my primary criteria was no haggling. Well I can tell you Josh Hernandez did a wonderful job. Not only did he pro When we decided to purchase the Venza my primary criteria was no haggling. Well I can tell you Josh Hernandez did a wonderful job. Not only did he provide a pleasant buying experience, I would say he became a friend. I am deeply impressed with the service we received. Josh is a fine young man who should go a long way. Thank you Josh. More

Disapointing. I shopped a 2015 Camry with this dealership, I asked for the same discount that I saw online for Camrys in Atlanta. They said they'd come close, but s I shopped a 2015 Camry with this dealership, I asked for the same discount that I saw online for Camrys in Atlanta. They said they'd come close, but since they don't charge the same $800 doc fee as they do n Atlanta, they couldn't match it exactly. I said ok, lets see what you can do. So they showed a price that had almost the same discount. But the bottom line was still wrong. It turns out that they added a mysterious $1000 or so admin fee to the MSRP, in addition to the $400 doc fee. That's right, they tried to have me pay $1400 to process my purchase, while telling me how Atlanta dealerships are over charging the document fee. Then they tried to hide it in the MSRP. What a bunch of lie in your face crooks. What tipped me off is that the sales manager asked me to verify the numbers 3 times. The first time I thought he was being professional, the second time I knew something was up, and by the third time I had figured it out. They also low balled me $3000 on my trade assessment. So I went to Bondy's in Enterprise, right of the bat, I got what I wanted for my trade, which was what I owed on it. With some haggling I also got the deal I was looking for on the 2015 Camry. This was back in April; I surprisingly found myself in the market again in late May when I got an offer I could not refuse on my 2006 sedan. I ended up buying a 2015 Corolla from Bondy's by walking in and making an offer compared to what I saw online. There was minimal b.s. and haggling, we came to an agreement and I bought my second car from them in 3 months. The irony for Toyota of Dothan, is that they called me after I had agreed to buy the 2015 Camry from Bondy's; and gave a price that I would have accepted on day 1. But by then I would have never .. ever bought from them, and they lost the sale on two cars from me. More