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Toyota of Dothan
Dothan, AL
411 Reviews
Welcome to Toyota of Dothan, your premier location for all things Toyota and quality used cars. When we opened our doors years ago, we knew we wanted to create a unique experience. We understand how stressful the car-buying process can be, and we wanted to provide customers with something better — because you deserve better.
Since then, we have served our customers the best selection of new Toyota vehicles at the best price. With an extensive new model inventory and an array of quality used vehicles, our mission is to match our customers with the best car for them at the best price.
Join the Toyota of Dothan family and see why we're the go-to destination for all things Toyota. And because you're family, you're treated as such with the highest level of customer service. Our friendly staff strives to make every car-buying experience memorable with a commitment to ensuring that every customer is matched with a vehicle equipped with the features they most desire at a price that meets their needs and lifestyle.
And when your vehicle is ready for servicing, bring your car in and get everything you need with our second-to-none Parts and Service Department.
We aim to deliver an exceptional shopping experience every time you walk through our doors — to answer your questions, help you service your car and assist with test drives. We know how big of a commitment buying a car can be and how stressful the car-buying process can be. Come in and see why we're your #1 choice for all Toyota services in Alabama.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 24 service reviews
September 06, 2025
BEST DEAL I EVER MADE IN MY LIFE & COULDN'T HAVE DONE IT WITHOUT #1 SALESMAN SKYLER SKEEN!! THANK YOU TOYOTA FOR HIRING HIM AS YOUR MAN!! :) WITHOUT #1 SALESMAN SKYLER SKEEN!! THANK YOU TOYOTA FOR HIRING HIM AS YOUR MAN!! :) More
by bettybook47
May 08, 2025
Had the oil changed and 1 month later I need a new motor My warranty has to pay for it even though their service dept caused the damage. Don’t recommend for service. My warranty has to pay for it even though their service dept caused the damage. Don’t recommend for service. More
by drjmcauley
Employees Worked With
General Manager was rude
March 08, 2024
Car is only a few months old and both seats are ripping. Service blamed it on clothes. Over the years, my family has bought 15 cars from the dealership and it will not happen again. Very unhappy and they d Service blamed it on clothes. Over the years, my family has bought 15 cars from the dealership and it will not happen again. Very unhappy and they do not care one bit. More
by Unhappy customer
Employees Worked With
Service
September 29, 2022
I took my truck in to get the brakes redone and I had a coupon they refused to use a coupon that I had and the manager told me that they were in it to make the money when the coupon said it was good in Al coupon they refused to use a coupon that I had and the manager told me that they were in it to make the money when the coupon said it was good in Alabama and Florida it was a nationwide coupon but they said they were not a participating dealer this is very upsetting More
by fancyfeet49
Employees Worked With
The service manager
July 13, 2021
I had my Prius V serviced today and everyone was so nice and attentive! I have 100% confidence in the Dothan service department and highly recommend this great team to take care of your Toyota vehicle.My s and attentive! I have 100% confidence in the Dothan service department and highly recommend this great team to take care of your Toyota vehicle.My service advisor was Danny Morris. I am very satisfied with the service on my Prius V. More
by LPHELMS
Employees Worked With
Danny Morris
March 03, 2021
Service and staff are incredibly rude. Would not warranty the vehicle. Also want me to pay for rental while they fixed a recall on the truck. Been cursed at , called a liar, threatened. the vehicle. Also want me to pay for rental while they fixed a recall on the truck. Been cursed at , called a liar, threatened. More
by Rclaw78
Employees Worked With
Paul Scarborough
June 17, 2019
Buying and Service I recently purchased a 2018 Toyota from Toyota of Dothan. My sales person was Caleb Long. He was very knowledgeable on the particular vehicle I was I recently purchased a 2018 Toyota from Toyota of Dothan. My sales person was Caleb Long. He was very knowledgeable on the particular vehicle I was interested in. I was scheduled to visit another dealership that day but, after talking with Caleb I saw no reason to continue shopping. He worked very hard to get the deal I had in mind. Today, June 17 2019 I took my vehicle for the 6 month service check. No problems! Checks, Service, wash and detail, in two hours. What GREAT SERVICE Bottom Line... Go to Toyota Of Dothan... SEE Caleb Long.. Dennis S. More
by Dave
Employees Worked With
Caleb Long
May 09, 2019
Excellent Service I am writin this review because of the excellent service I alway receive at this outstanding dealership. Jason tolbert is the best service person I ha I am writin this review because of the excellent service I alway receive at this outstanding dealership. Jason tolbert is the best service person I have met. He is friendly, and very caring about his customers and service they receive. Excellent Excellent. More
by GOMER
Employees Worked With
Jason Tolbert
March 20, 2019
Service Department We went in for tire rotation and oil change. in February. We did not need an oil change as I have synthetic oil. They did the tire rotation and appare We went in for tire rotation and oil change. in February. We did not need an oil change as I have synthetic oil. They did the tire rotation and apparently, we needed to have the back breaks replaced. They called to let us know and then told us that our drive belt was cracked and needed to be replaced also. As we did not have the money for both we replaced the breaks. We wanted to get a second opinion on the drive belt and price as Toyota is very expensive. The mechanic, who we know and trust, told us our belt looked almost new! My question is does the service department lie to get more money? I am very disappointed and will not be using their service anymore. The fact that they blatantly lied disappoints me greatly. I do like the sales staff and they have always done us right and I love my Venza! More
by joy59
Employees Worked With
Service, Department
July 31, 2018
Found lost item Had lost valuable item in vehicle. It was small and we could not find anywhere. We called the dealer and they scheduled us in in case they had to turn Had lost valuable item in vehicle. It was small and we could not find anywhere. We called the dealer and they scheduled us in in case they had to turn over to the body shop. We arrived early for the appointment. Three people met us and had found the item within minutes. They would not accept any payment and thanked us for being a customer. Service does not get any better than that! More
by SABCO
Employees Worked With
Body shop manager, service writer and advisor
