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Toyota of Downtown Chicago

Chicago, IL

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Employees
Reviews
Vehicles
4.4
271 Reviews
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1561 N Fremont St

Chicago, IL

60642

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Showing 271 reviews

April 21, 2025

Had two known needs and was able to easily understand the issues and solutions. Timing was well communicated and appropriately priced. More

by VinnieB123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvester
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April 21, 2025

Overall, very nice job . My experience was favorable and the customer service representative Paul Singh was very good! More

by Jgk1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Singh
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April 16, 2025

Oscar the service advisor is making this place look good. He looks out for me every time I come in for maintenance and as long as I have a Toyota, I’m going to keep coming back. More

by atlaswacera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
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April 15, 2025

They used to be rather efficient but they have been taking longer and longer every time I go. The paper work said my car was ready 45 mins before I was notified that it was ready. I then had to wait 20 More

by jakeishi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
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April 15, 2025

Communication between the service manager and the her/his customers is strong. My only issue is that “diagnostic costs” were not explained thoroughly. More

by Stephen Wilkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvester and Carlos
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April 15, 2025

I purchased my car at this dealership and have been returning for my car maintenance since its purchase. More

by Vanessaplayer18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvester, Alejandro
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April 03, 2025

Everything one would expect from a well run dealership . Good communication, timely response and quality service More

by larrydiskin
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe & Liz
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March 28, 2025

Great service. The communication is wonderful. That is way I prefer dealer in Lincoln Park More

by stefanbeata
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember, this was women
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March 24, 2025

Excellent service department. I was in and out in just over an hour for an oil and filter change. More

by kezzy143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot her name
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March 21, 2025

Takes a long time. They do a good job but it seems like they’re in some kind of transition/expansion and things are pretty messy right now in terms of appointments and More

by madtsmith4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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