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Toyota of Downtown Chicago
Chicago, IL
271 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Latest Reviews
January 29, 2026
This is hands down one of the worst service experiences
I’ve ever had.
I had a CONFIRMED APPOINTMENT and when I arrived, the SERVICE DOORS WERE CLOSED. No sign. No notice. No warning. I stood outside in
More
by Imvahorasubhan
Employees Worked With
Onas
November 26, 2025
I'm very close to the dealership so I can work home I
like that but the work is good on my car so I trust there work
More
by Charmaino123@yahoo.com
Employees Worked With
Sylvester Jackson
October 24, 2025
They have always been easy to work with and provide
timely updates regarding the service or findings as well as when the service is completed.
More
by SLee
Employees Worked With
Oscar and Paul
