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Toyota of Downtown Chicago
Chicago, IL
271 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 271 reviews
March 21, 2025
The staff was great, and guess they did what they were supposed to, and didn’t put any “suspicious “ charges on the bill. The gentleman who was in charge of me was great AND did me a couple favors. All in supposed to, and didn’t put any “suspicious “ charges on the bill. The gentleman who was in charge of me was great AND did me a couple favors. All in all, one tiny complaint … the process took over 3 hours More
by Ssscrim
Employees Worked With
I forget his name but, as I said , he was great
March 13, 2025
Oil change appointment for 9 am left at 2:30 pm. Almost 6 hours for an oil change? Had to take Uber back home then come back at 2:30 to pick up car. Wasted a good portion of my day. Almost 6 hours for an oil change? Had to take Uber back home then come back at 2:30 to pick up car. Wasted a good portion of my day. More
by Jaag2000
Employees Worked With
Don’t know
March 06, 2025
My service manager, Sylvester, takes care of my car and knows what it needs at all times. I trust him for everything needed for my forerunner. I can’t on knows what it needs at all times. I trust him for everything needed for my forerunner. I can’t on More
by wigoda
Employees Worked With
Sylvester Jackson
February 25, 2025
This is my 4 th car from them because of their service. Carlos M always makes me feel welcome and is concerned that I am well taken care of when servicing my car. Carlos M always makes me feel welcome and is concerned that I am well taken care of when servicing my car. More
by Annakong
Employees Worked With
Carlos m the service writer and Deandre the porter great job
