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Toyota of Easley

Easley, SC

Overview
Employees
Reviews
Vehicles
4.6
1,811 Reviews
We understand how important a decision it is, purchasing a vehicle in this challenging economy. We also understand and appreciate the time and effort that our internet customers put into researching their vehicle and price of that vehicle on line. Here is something else to think about...do you research the dealer you are considering buying from? I don't just mean how close they are...but: •How do they treat the customer before, during and after the sale? •How is the service at the service department? •If I need help from this dealer in the future, can I count on them? We believe that if all things are equal, you will want to buy your next vehicle from a dealer that has a proven track record of service before, during, and after the sale. We are a family owned and operated business, and we've been serving the upstate for over 33 yrs. We believe that our commitment to customer satisfaction sets us apart from ALL of our competition, and Toyota agrees. That's why they have awarded us with the highly prestigious President's award, 20 of the last 24 yrs. This award represents the highest levels of customer satisfaction in all aspects of our business. You can't win this award just by dropping your price, this award is earned one customer at a time, every day, all year long...
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5643 Calhoun Memorial Hwy

Easley, SC

29640

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Showing 1,811 reviews

February 03, 2024

Received excellent customer service and prompt completion of my 4Runner’s routine maintenance. I will return for any future repairs. More

by annamk3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Etwaru
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Feb 23, 2024 -

Toyota of Easley responded

We are very pleased you received the 5-star service we strive toward for all our customers and look forward to assisting you again with any future needs!

February 02, 2024

The service tech was rude and in too big a hurry to efficiently serve the customer. She needs a lesson in customer service. More

by Alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christine frye, Glen Etwaru
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Feb 06, 2024 -

Toyota of Easley responded

Alan - Thank you for taking the time to provide this valuable feedback and for speaking with me today. My sincere apologies for your experience as it was certainly not up to the Toyota of Easley standards. Please feel free to give me a call at any time if I can assist you with anything! Paige Pitman, Customer Relations Manager (O) 864-855-2233 (C) 407-813-8703 or email paigep@toyotaofeasley.com.

February 02, 2024

Always meets my expectations in every manner. Kevin is my go-to person every appointment. Punctual, good communication and thorough. More

by Mlhpianogirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Biddle
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Feb 23, 2024 -

Toyota of Easley responded

Thank you for your 5-star review and especially the kind words regarding Mr. Kevin Biddle! We will gladly share them with him as well.

January 30, 2024

Raffel did a great job. Be sure you let him know how much I appreciate all his help More

by buddyandciscosbistro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raffel
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Jan 31, 2024 -

Toyota of Easley responded

Thank you so much for your 5-star review and kind remarks regarding Rafael! We will gladly share your positive review with him.

January 26, 2024

He was awesome to work with! He has high positive energy that is contagious! He is very informative, he spent the extra time to thoroughly teach my teenage driver all she needed More

by JD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2024 -

Toyota of Easley responded

Thank you for the fantastic rating and kind words regarding Mr. Michael Abbott! Michael is genuinely enthusiastic about going above and beyond for his customers. We are so pleased he was able to assist your daughter in learning about all the amazing features of her new car.

January 23, 2024

I am very disappointed in them for the first time. Your rate increase is not affordable for someone who is retired and on a fixed income. I have never had to pay this much here before. I will never co More

by laneygrace87dissapointed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Glen Etwaru
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Jan 23, 2024 -

Toyota of Easley responded

We are so sorry to hear you were not completely satisfied with your recent service visit. We strive to provide all our customers with quality workmanship at a fair price, although we realize the cost of repairs can at times be challenging. Please give us a call at your convenience and I will gladly review your service. Paige Pitman, Customer Relations Manager 864-855-2233.

January 23, 2024

I was met by staff member as soon as I entered. He kept me informed of needs and progress. When I told him of a deadline I had to have for leaving, he said, “We can do that”. And they did! I have a More

by Mamaw Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Etwaru
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Jan 26, 2024 -

Toyota of Easley responded

We are so happy we could provide you with the service you needed promptly and we look forward to assisting you again in the future!

January 22, 2024

They are courteous and efficient. I had a very pleasant experience from scheduling the appointment to the completion of the service. More

by Suzannewjones73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raphael Amado
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Jan 23, 2024 -

Toyota of Easley responded

We are so pleased you had a good experience and look forward to assisting you with any future needs as well!

January 16, 2024

Very professional, patient, knowledgeable. Everyone I encountered was helpful and friendly. My salesman, Mike Abbot, went above and beyond to get me what I needed and wanted. More

by janethannah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2024 -

Toyota of Easley responded

Thank you for the wonderful review, Janet. Mike Abbott is certainly an asset to Toyota of Easley and his customers. We thank you for taking a moment to recognize his friendly, professional service!

January 16, 2024

Awesome people they help me get a new car and I love it thank u so much More

by Swann7430
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antoine Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2024 -

Toyota of Easley responded

Thank you for your kind words! We are delighted you are enjoying your new car.

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