Toyota of Easley

GREAT people, incredibly professional and knowledgeable! I had a TERRIBLE buying experience getting my last car (a 2006 Subaru Forester) from a small dealership in Charlotte, NC. Looks like the Lord let me g I had a TERRIBLE buying experience getting my last car (a 2006 Subaru Forester) from a small dealership in Charlotte, NC. Looks like the Lord let me go through that so I could thoroughly enjoy the buying experience here at Toyota of Easley. I had settled on buying a Toyota Tundra (so I could fit my 6'-6" self into something comfortably and to have a hunting/fishing truck for the first time), and Toyota of Easley helped me track down a used '07 that is practically new with lower miles than I would have ever thought I could find. The deal was so good I didn't even test drive the truck - I trusted these guys so much that the only time I drove the truck was on the way home after buying it. I'm very pleased with my purchase and am confident that they will take care of me for the long run. I'm extremely grateful for the time they spent with me (on Columbus Day when the banks were not open and they still were able to secure financing), and I can HIGHLY, highly recommend you buy anything you need from them! More

Pleasant experience Very friendly and knowledgeable sales staff. Took their time and listened to our requirements for a vehicle and helped us find the perfect match. Go Very friendly and knowledgeable sales staff. Took their time and listened to our requirements for a vehicle and helped us find the perfect match. Good pricing without the hard upsell. Did take awhile to finish the paperwork, but they were busy and were attentive while we waited for the paperwork to be completed. Would highly recommend Scott Ferguson as a salesman; he did a great job and was very pleasant to do business with. I would recommend this dealership and would purchase a vehicle from them again. More

Purchase of 2019 Tundra I recently purchased a 2019 Tundra from this dealership. Adam Pangle was the salesman who assisted me. Adam was very professional and honest in his I recently purchased a 2019 Tundra from this dealership. Adam Pangle was the salesman who assisted me. Adam was very professional and honest in his representations to me. He was very timely in responding to my questions and details of the negotiation process. I reside in a different State and drove approximately 6 hours to consummate the purchase. When I arrived, Adam had all of the details worked out and my time at the dealership was minimal. The head of finance was also very professional and quickly lead me through the paper work in a timely fashion. This was one of the easiest and painless purchases I have made. More

First Service Great Customer Service . They have a small waiting area a lounge where you can read magazines and has variety of drinks and snacks to munch while wa Great Customer Service . They have a small waiting area a lounge where you can read magazines and has variety of drinks and snacks to munch while waiting . More

Horrible Service Experience I am extremely dissatisfied with my service experience at Toyota of Easley. I bought a brand new 2018 Toyota 4Runner back in January. After a certain I am extremely dissatisfied with my service experience at Toyota of Easley. I bought a brand new 2018 Toyota 4Runner back in January. After a certain amount miles I took my car in for it’s first maintenance, and it went fine, they told me my car was ready to go. No issue there. But this past Monday I took my car in for it’s 2nd maintenance, as the car dashboard was saying that maintenance was required, once again due to the miles. So like two days before my scheduled appointment, I started seeing on my dashboard that one of my tires has low tire pressure; so when I went in for my appointment I told them if they could put air in my tire. Once they were done doing the maintenance on my car, they told me that they had bad news, i needed a new tire! I was in complete shock because like I stated, I’ve only had my car for 9 months. I have NEVER heard of someone needed a new tire after only 9 months of having a new tire. The guy then proceeded to telling me that it’s because there’s a plug on my tire, which is letting out air, and they can’t plug it again so therefore I need a new tire. And this hit me as a double shock because when in heck was my tire plugged? If this is only the second time I take my car for maintenance, and i was NEVER told by anyone that a plug was put on one of my tires. None of this made sense to me because that means either they sold me a BRAND NEW care with a USED tire, or my tire was plugged and no one told me. So I’m trying to dispute the fact that they’re expecting me to buy a brand new tire after 9mths because of a plug I didn’t even know I had. They’re saying that they have no records of them plugging up my tire, so therefore I have to buy one!! How the heck is it my fault that someone plugged my tire and didn’t leave no record of it?!? Now they want me to pay out my OWN pocket for their mistake?! This is the first car I have ever purchased, and it has turned into a complete headache!! I have never been treated this way before. I am in complete awe of the lack of responsibility that this dealership is willing to take! More

Great Service Service tech was very knowledgeable as it relates to maintenance and gave a clear understanding about automotive needs. Auto was delivered on time as Service tech was very knowledgeable as it relates to maintenance and gave a clear understanding about automotive needs. Auto was delivered on time as promised. Very professional More

Richard was great I wasn’t going in to buy a new truck but Richard freeman showed me a new tundra and explained to me the great deals and incentives going on right now I wasn’t going in to buy a new truck but Richard freeman showed me a new tundra and explained to me the great deals and incentives going on right now and I couldn’t pass it up. Great deal. Great people at Toyota of Easley. I’ve always had Fords but I’m a Toyota fan now. I highly recommend Toyota of Easley. More

Outstanding The sales was very helpful in working with us in the middle of a crisis. Needing a car. David Helton made us comfortable with our situation. This is t The sales was very helpful in working with us in the middle of a crisis. Needing a car. David Helton made us comfortable with our situation. This is the second car we had bought from them and I will definitely be back. I give them a perfect score in all areas. Thank you for being there. More

Great family dealership Salesman Stan was a pleasure to deal with. Great family dealership and will definitely do business with them in the future. Also beat other local deal Salesman Stan was a pleasure to deal with. Great family dealership and will definitely do business with them in the future. Also beat other local dealerships prices in the upstate More