1,050 Reviews of Toyota of Easley - Service Center
Service for our Camry We had an emergency trip pop up and needed our car serviced. Toyota of Easley got us in and completed the service quickly, knowledgeably and with a bu We had an emergency trip pop up and needed our car serviced. Toyota of Easley got us in and completed the service quickly, knowledgeably and with a bunch of friendly people. Thank you for a great job! More
20,000 mile Warranty Service The service man was great. Was there before appointment, but it was after the appointment time before he got to me. He was with another person. I wa The service man was great. Was there before appointment, but it was after the appointment time before he got to me. He was with another person. I was a little upset, but he was funny and joking. After he got me checked in, I felt a lot better. He was great. My wife says that I am short on patience. More
Working to Improve Service I purchased my vehicle at Toyota of Easley in 2005 (own 2006 Camry) and have continued to have most services done there. I try to make appts rather th I purchased my vehicle at Toyota of Easley in 2005 (own 2006 Camry) and have continued to have most services done there. I try to make appts rather than just drop in hoping it will be quicker and items needed would be on hand. Unfortunately this is not always the case and I recently had to return for a part that was not available even though the appt was make a few days prior, and I had left my car for the day. This took more time and caused an inconvenient to my work schedule. Things were taken care of and apologizes were given. I am really hoping this never happens again as I would transfer my service and future purchase to another Toyota dealer. More
The extra mile The shop representatives always go out of their way to help me. They truly seem to care for their customers. My service representative, Jacinda, alway The shop representatives always go out of their way to help me. They truly seem to care for their customers. My service representative, Jacinda, always gets me in for service and recommends what I need and makes sure I know the options. More
Great Erick is the best service advisor I have ever delt with. He went the extra mile for me. He probably kept me from getting stuck somewhere because he sh Erick is the best service advisor I have ever delt with. He went the extra mile for me. He probably kept me from getting stuck somewhere because he showed me my battery was about gone. More
Great service I have been to the dealership since purchasing my Tacoma from them and have had great service. the services have been timely and effective without re I have been to the dealership since purchasing my Tacoma from them and have had great service. the services have been timely and effective without recommendations of items not needed. I will return to this dealership for service to my vehicle. More
Service Department Lacking It seems that the service department was ONLY interested in finding additional things to try to add on to the maintenance in our last visit. I made it It seems that the service department was ONLY interested in finding additional things to try to add on to the maintenance in our last visit. I made it plain that we wanted ONLY an oil change and after 90 minutes was accosted by a service advisor to recommend additional service to perform. I will NOT be returning to a dealer who cannot perform maintenance as requested. More
Classic Stealership Tried to get a simple check engine light diagnosis. Ended up receiving an elaborate sales pitch implying that my car is worthless. Dishonest service d Tried to get a simple check engine light diagnosis. Ended up receiving an elaborate sales pitch implying that my car is worthless. Dishonest service department is more concerned about pushing sales than actual maintenance and customer service. Diagnosis that they determined was not the true root cause of the check engine light. Good thing I read the code before taking it to Easley, because it confirmed they are just sleazy salesmen trying to leverage their customers. More
Service Department I have brought my 2007 Camry in on different occasions, and I have had a great and friendly experience every time . The staff there are very helpful a I have brought my 2007 Camry in on different occasions, and I have had a great and friendly experience every time . The staff there are very helpful and courteous, and this has been a determining factor in my future purchases of vehicles as I will return to this dealership for my next vehicle purchase. More
Remarkable!! Great service! This Toyota Dealership (Easley) is beyond professional. They provided exceptional service and even washed my car once the servicing was Great service! This Toyota Dealership (Easley) is beyond professional. They provided exceptional service and even washed my car once the servicing was completed! 5 stars! More