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Toyota of Erie
Erie, PA
41 Reviews
Toyota of Erie is part of the Preston Auto Group, one of Western PA and eastern Ohio’s largest automotive groups. With 11 dealerships representing 15 brands in Erie, New Castle, and Sharon, PA and Boardman, OH including 3 Toyota dealerships: Toyota of Erie, Preston Toyota of New Castle, and Toyota of Boardman. The Preston Auto Group employs over 500 associates in the area! The Preston Auto Group was founded in 1989 by Bob Preston and is now run by Bob’s sons Bobby Preston and Kevin Preston.
The Toyota of Erie location was founded by Bobby Preston, Kevin Preston, and business partner Shane Lanigan. Toyota of Erie strives to provide the absolute best car buying and ownership experience you’ve ever had. Our goal is customers for life! That’s why we offer the Toyota of Erie Advantage which includes a FREE Lifetime Engine Warranty, FREE PA State Inspections for Life, FREE Tire Rotations for Life, and so much more!
Our goal is to make car buying easy with our hassle-free car buying process! And with over 500 new Toyotas available, Toyota of Erie strives to provide our customers with a great selection of new Toyota to choose from. Plus check out our great selection of used vehicles and Certified Pre-Owned Toyotas with a 7-year 100,000-mile warranty.
Giving back to the community of utmost importance to Toyota of Erie and the Preston Auto Group. To date, Preston Auto has donated over $2,000,000 to the communities we serve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 41 reviews
July 17, 2025
I have a 2021 rav 4 With less than ten thousand miles on it. Luckily, this vehicle's almost paid off.and is under warrenty. Unfortunately I had a really bad and i'm currently having a really bad experie it. Luckily, this vehicle's almost paid off.and is under warrenty. Unfortunately I had a really bad and i'm currently having a really bad experience with the toyota of erie dealership. They're having issues with all hybrid vehicles. They won't tell you about it because it's a expensive major fix. I have been without this vehicle for months now. With no end in sight when I drop the vehicle off they told me. I was sixth in line. We called 2 weeks ago. Now they're telling us we're 25th in line. As soon as I get this vehicle back i will sell it. I had to deal with Brett a manager there. I am upset with how he and toyota has handled this issue. We have had to rent a car for several months now using our own insurance. Although toyota is paying for the rental it brings no comfort to me. .I have had this rental car so long i have to return it and get a diffent vehicle bc the one im driving needs an oil change. Complete nightmare Toyota could care less. We are extremely upset. I have no idea when I will get my car back. More
by cosmob73
Employees Worked With
Brett manager 1 star review
July 17, 2025
Well stocked and we were well cared for by salesman Kevin. Our new Rav 4 is beautiful. Thank you! Kevin. Our new Rav 4 is beautiful. Thank you! More
by Julia
July 11, 2025
I drove 2 hrs and gave up 4 hrs of overtime at work to potentially buy a 2011 Toyota 4 runner with only 38k, I was told that the car was "extra clean" and when I arrive I immediately look underneath a car potentially buy a 2011 Toyota 4 runner with only 38k, I was told that the car was "extra clean" and when I arrive I immediately look underneath a car and find rust as if the car sat in a swamp it's entire life. The worst part about it is the shady owner of the dealership stood but the vehicle in excellent condition for its age. It's not. It's not even close. Is a complete rust bucket that's going to nickel and dime whomever purchases it into oblivion. Terrible business! More
by segamatters32x
Employees Worked With
Owner.
May 24, 2025
While visiting Erie from Maryland, I scheduled my regular oil change at Erie Toyota. Before even speaking to anyone, it was surprising to see that a full tire alignment was recommended on the overhead screen oil change at Erie Toyota. Before even speaking to anyone, it was surprising to see that a full tire alignment was recommended on the overhead screen. After my oil change, one service technician showed me a diagram of my tires and pointed out several areas with low tire tread. When I told him I didn't want the service because my new tires were only three weeks old, and had been balanced and checked during purchase elsewhere, attendant said he would return with my paperwork. A second tech later returned with that paperwork. I noticed all tires were now rated as 10s and he recommended that I arrange for my future alignments where I purchased the tires. When I questioned a third person about this overselling alignment request, I was told it was due to the strip my car passed over into the garage. Baloney! Upon leaving the dealership, I drove my car to a flat road and tested the alignment by taking my hands off the wheel. As expected, the car continued perfectly straight, without veering to either side. In addition to this difference in service, I noticed that all of the service reps and staff were different from my last visit. More
by mcf
Employees Worked With
None listed
April 08, 2025
Wonderful experience working with an experienced work force. Brad Harris our sales associate, was accommodating without putting undo pressure on our potential purchasing decision. We ended up purchasing force. Brad Harris our sales associate, was accommodating without putting undo pressure on our potential purchasing decision. We ended up purchasing a new 2024 Tacoma. The truck hasn’t disappointed, and well worth the money invested. Years of dependability with several safety features was the final selling point. More
by Harry
February 05, 2025
Even though they advertise on the Web, they are unable to make it work and wasted my time. Really to bad, I would recommend that they not bother to have a wide audience if they are unable to handle it make it work and wasted my time. Really to bad, I would recommend that they not bother to have a wide audience if they are unable to handle it More
by Dissatisfied Car Guy
January 13, 2025
Was told months before new car purchase that U would get 650 veterans rebate. On day of purchase,Tom, the salesman said ' Oops, I made a mistake. Was led on by Tom for 4 months up until the day and hour bef 650 veterans rebate. On day of purchase,Tom, the salesman said ' Oops, I made a mistake. Was led on by Tom for 4 months up until the day and hour before purchase that I would receive the best finance rate they had to offer. At signing, they wanted 9.5 percent. Complete bait and switch by this salesman. More
by Larrylantz1950
Employees Worked With
Tom
December 12, 2024
Superior Toyota was great - right up until the ownership changed and it became Toyota of Erie! Now you have to schedule an oil change weeks to months in advance, and actual repairs even further out. Even changed and it became Toyota of Erie! Now you have to schedule an oil change weeks to months in advance, and actual repairs even further out. Even getting parts through the parts department to work on your vehicle yourself is wasted time. I love my vehicle, but every time I have deal with the new dealership I dislike them a little more. More
by Fed Up
Employees Worked With
Service Department scheduling, Parts Department
