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Toyota of Erie
Erie, PA
35 Reviews
Toyota of Erie is part of the Preston Auto Group, one of Western PA and eastern Ohio’s largest automotive groups. With 11 dealerships representing 15 brands in Erie, New Castle, and Sharon, PA and Boardman, OH including 3 Toyota dealerships: Toyota of Erie, Preston Toyota of New Castle, and Toyota of Boardman. The Preston Auto Group employs over 500 associates in the area! The Preston Auto Group was founded in 1989 by Bob Preston and is now run by Bob’s sons Bobby Preston and Kevin Preston.
The Toyota of Erie location was founded by Bobby Preston, Kevin Preston, and business partner Shane Lanigan. Toyota of Erie strives to provide the absolute best car buying and ownership experience you’ve ever had. Our goal is customers for life! That’s why we offer the Toyota of Erie Advantage which includes a FREE Lifetime Engine Warranty, FREE PA State Inspections for Life, FREE Tire Rotations for Life, and so much more!
Our goal is to make car buying easy with our hassle-free car buying process! And with over 500 new Toyotas available, Toyota of Erie strives to provide our customers with a great selection of new Toyota to choose from. Plus check out our great selection of used vehicles and Certified Pre-Owned Toyotas with a 7-year 100,000-mile warranty.
Giving back to the community of utmost importance to Toyota of Erie and the Preston Auto Group. To date, Preston Auto has donated over $2,000,000 to the communities we serve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 35 reviews
July 20, 2020
I called to schedule a oil change I was booked two weeks later for 9 am. I pulled the car in at 8:55 am . At 11:00I decided to ask one of the men in the service department how much longer . The gentleman wa later for 9 am. I pulled the car in at 8:55 am . At 11:00I decided to ask one of the men in the service department how much longer . The gentleman was not very polite. He explained to me that mine might be next to into the bay. I said ohh gosh I am just getting a oil change. He proceeded to tell me in a annoyed tone that he has alot of people waiting and only one doing it. I said ok thank you and say back down. It is now 12:30 and still waiting. I thought oil changes were quick and easy. I would understand this type of wait if I hadn't scheduled a time to come in. I even made it a early appointment so I didn't ha e Soo many people ahead of me. My husband has a Honda and takes it to the dealership and they offer a insensitive to get oil changes done there by giving away a free oil change after so many done. What is my insensitive for bring my car in to Toyota? So far none. More
by cata
Employees Worked With
Not visible on thier shirts
December 18, 2019
Would not Recommend for anyone who has a warranty they will try everything possible to void it. Service will also become very defensive when you ask a lot of questions. It’s not like I hate dealerships bu will try everything possible to void it. Service will also become very defensive when you ask a lot of questions. It’s not like I hate dealerships but if it is my first time dealing with them yes I’ll be a little more cautious and they should understand that and they were giving me so much trouble finally I just said I’ll pay their $80 diagnostic fee and be done with them. I also was having them replace a tire not on warranty and now the sensor trips from time to time and it still has good tire pressure. Also something was not done right with replacement of tire because I had to replace front tires after they wore down due to alignment being out months later. More
by Hans.spencer
Employees Worked With
Quinton
November 15, 2019
Outstanding service and quality work. Jared Spaite, service adviser, has always provided me with outstanding service and quality work for both my personal and work vehicles. Thanks so muc Jared Spaite, service adviser, has always provided me with outstanding service and quality work for both my personal and work vehicles. Thanks so much, Jared! More
by mark.blakeney
Employees Worked With
Jared Spaite
February 20, 2018
Best sales ever Best people around. Family oriented. Mike myers, roger, paul and tim were awesome. Jeff and kim in finance are the best around. This is my fifth vehic Best people around. Family oriented. Mike myers, roger, paul and tim were awesome. Jeff and kim in finance are the best around. This is my fifth vehicle purchase, and even if i lived in alaska, i would fly here to get my vehicles. Ed bielak junior even gave my daughter a balloon. A real first class organization. More
by CLINT T SOKOLOWSKI
Employees Worked With
Mike myers, jeff latsko, paul joslin, tim fox, kim mccafferty
November 19, 2017
Experiance at Toyota Friendly staff and they help you get the vehicle you want. Not just what they have on lot. they did not push me to buy anything. Friendly staff and they help you get the vehicle you want. Not just what they have on lot. they did not push me to buy anything. More
by Thereesa
Employees Worked With
Mike Myers
August 14, 2017
Great Experience Cassey was awesome. Not high pressure but enough to answer questions. Very quick and painless once we decided to go with the car. One of the bette Cassey was awesome. Not high pressure but enough to answer questions. Very quick and painless once we decided to go with the car. One of the better car experiences I have ever had. More
by Kimber J Forrester
Employees Worked With
Casey
June 21, 2016
Superior service from an honest, knowledgeable and reliable. After visiting several dealerships in the area, Ann was the only salesperson willing to listen to my needs and not stay focused on her need to sell a After visiting several dealerships in the area, Ann was the only salesperson willing to listen to my needs and not stay focused on her need to sell a car. She exceeded my expectations in a timely, and respectful way. Thanks Ann More
by Kit1125
Employees Worked With
Anne richter
April 17, 2016
Great Service! James Ramsey made purchasing a new vehicle a snap. I had my reserves about going to a dealership due to poor and very difficult past experiences. This James Ramsey made purchasing a new vehicle a snap. I had my reserves about going to a dealership due to poor and very difficult past experiences. This guy made it comfortable, easy and very inviting. I love my new truck! More
by J Cimino
Employees Worked With
James Ramsey
December 02, 2015
Great Experience at Superior Toyota of Erie James was honest and on-the-level in dealing with us with no high-pressure tactics. He was provided us with all the necessary information to help us James was honest and on-the-level in dealing with us with no high-pressure tactics. He was provided us with all the necessary information to help us make the best decision to suit our needs. James was very knowledgeable, and the process went very smoothly, from Dan with the warranty options to Jeff in financing and completing the leasing paperwork. Despite being after closing time, James took his time to make sure he educated us on operation of our new vehicle, which was very much appreciated. The tour of the dealership and the process of service department appointments, etc. was also very helpful. More
by DavidWellman
Employees Worked With
James Ramsey, Dan regarding Warranties, Jeff in Finance
August 29, 2015
Superior Toyota Purchase Extemely satisfied with the knowledgeable team at Superior Toyota. Tom made our experience seamless. We are return customers purchasing our 2nd Camry Extemely satisfied with the knowledgeable team at Superior Toyota. Tom made our experience seamless. We are return customers purchasing our 2nd Camry from Superior and highly recommend them for their professionalism. knowledge and attention to detail. More
by EdwardPS
Employees Worked With
Tom
