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Toyota of Fayetteville
Fayetteville, AR
422 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 422 reviews
February 02, 2018
Fast and friendly Great experience. Agreed on price quickly and got the job done. They found what I was looking for with their huge inventory. Looking forward to doing Great experience. Agreed on price quickly and got the job done. They found what I was looking for with their huge inventory. Looking forward to doing more business in the future More
by Yankee
Employees Worked With
Caleb Kordsmeier
January 30, 2018
Dirty Dealership, lied and damaged my Toyota Toyota of Fayetteville Arkansas had damaged my Toyota a year ago and attempted to fix the stripped oil plug with a sleeve. Toyota of Rogers Arkansas Toyota of Fayetteville Arkansas had damaged my Toyota a year ago and attempted to fix the stripped oil plug with a sleeve. Toyota of Rogers Arkansas caught it and notified me of the 'fix' that I was not informed of. At first I was unsure which dealership was telling me the truth because Toyota of Fayetteville said the "plug" was better than factory and that Toyota made defective oil pans. That was hard for me to believe. Toyota of Rogers was saying I needed a new oil pan that was $400 +. After a back and forth with Fayetteville Toyota, they refused to fix my Toyota. Toyota of Rogers on the other hand asked me to bring my truck in and they put it on a lift to show me with my own eyes the damage. Toyota of Rogers walked me through the process and explained to me what I was seeing and that I understood what had happened. I learned that Fayetteville Toyota not only installed some aftermarket sleeve plug, but also installed another "new" sleeve plug after I complained to them to cover the defective one they installed. I was angry that a dealership would do that and I complained to Toyota Corporate. Toyota of Fayetteville stated that Toyota makes defective oil pans and the "sleeve" they installed was better than the factory plug. The also told me that oil plugs wear out over time... My truck had 65,000 miles on it. Toyota of Rogers had restored my faith in Toyota customer service and my trust. Toyota of Rogers not only helped me understand what had happened to me but also assisted me getting it fixed. Toyota Corporate agreed to fix my Toyota at no cost to me and let me have Toyota of Rogers do it since Fayetteville caused the damage and had been dishonest to me. Since this has happened I have vowed to bring my business to Toyota of Rogers Arkansas. I have two more appointments set up for my other vehicles. More
by Toyota Nerd
Employees Worked With
Matt Brinager, Matt Grahm,
January 29, 2018
Professional & Painless Dan was a true professional. Living 30 miles from the dealership & not being an overly patient person when buying a vehicle I was pleasantly surprise Dan was a true professional. Living 30 miles from the dealership & not being an overly patient person when buying a vehicle I was pleasantly surprised how well Dan communicated by phone & email to do as much of this transaction without driving to the dealership. Everything went smoothly, quickly & with the highest degree of trust & integrity. I would highly recommend Dan. More
by davids
Employees Worked With
Caleb Kordsmeier, Douglas A Steele, Dan Golden
January 24, 2018
Great Customer Service Caleb, Doug Henslee, and TC showed me great customer service every time I have come in. I've purchased a Prius C and Tacoma and they were all very hel Caleb, Doug Henslee, and TC showed me great customer service every time I have come in. I've purchased a Prius C and Tacoma and they were all very helpful in the process. I also brought a friend in to purchase a vehicle and was able to find exactly what he needed. More
by Sam G
Employees Worked With
Doug Henslee, Caleb Kordsmeier, Tony Campbell
January 23, 2018
Great dealership personnel Great personnel that make the process of purchasing a vehicle easy and go out of their way to make you feel welcome and appreciated. Very professional Great personnel that make the process of purchasing a vehicle easy and go out of their way to make you feel welcome and appreciated. Very professional staff and best automobiles manufactured. More
by Terbow47
Employees Worked With
Loyd Cheatum, Matt Jones, Douglas A Steele, Dan Golden, Tony Campbell
January 21, 2018
I had an awesome experience with this dealership! This dealership is awesome! They make sure to get you the right car and they are all very nice. I would definitely recommend this dealership This dealership is awesome! They make sure to get you the right car and they are all very nice. I would definitely recommend this dealership More
by Haleyshae
Employees Worked With
Tony Campbell
January 18, 2018
New vehicle purchase Amazing experience. Jacob went above and beyond to get me in the vehicle of my dreams. I will be a returning customer!!! Thank you for making a stress Amazing experience. Jacob went above and beyond to get me in the vehicle of my dreams. I will be a returning customer!!! Thank you for making a stressful decision/ purchase so easy. More
by Jenny
Employees Worked With
Jacob Murray
January 18, 2018
Excellent service and knowledge Robert extremely well versed in all things Toyota Highlander as I purchased one as a surprise for my wife. He was able to answer all of my questions a Robert extremely well versed in all things Toyota Highlander as I purchased one as a surprise for my wife. He was able to answer all of my questions and her's when she went in to sign the paperwork. He made her experience wonderful by providing me with a big bow for the surprise and just requiring 3 signatures to make it ours. I sold cars in the past and was impressed by Robert's knowledge of this vehicle as well as his obvious passion for sales. I am not easily swayed but I believe Robert is sincere and went above and beyond to make this a painless process. I'd recommend him and I'll certainly be back in the future. More
by yankee01
Employees Worked With
Robert Brown
January 18, 2018
Over the phone purchase I purchase my 2018 Highlander Hybrid from Toyota of Fayetteville over the telephone and it was the best car purchase I have ever experience. Robert B I purchase my 2018 Highlander Hybrid from Toyota of Fayetteville over the telephone and it was the best car purchase I have ever experience. Robert Brown, my salesman, was the most accommodating salesman I have encountered. He faxed or texted all the paperwork and made arrangements to quickly get the finance paperwork completed. Great Job, lets hope I enjoy the Highlander as much as I enjoyed working with the folks at Toyota of Fayetteville. More
by Honda Loverr
Employees Worked With
Caleb Kordsmeier, Robert Brown
January 16, 2018
Mr. Maynartreated in an adult fashion. Best experience ever. I do not mind haggling over price but demand that I am treated with respect. Mike Maynard and the other staff we met on the day we picked up our new c I do not mind haggling over price but demand that I am treated with respect. Mike Maynard and the other staff we met on the day we picked up our new car were wonderful. More
by Jim Rives
Employees Worked With
The young lady who taught us about our new cars capabilities was a pleasure to work with as well as the gentleman who completed the sales paperwork. Great experience all the way around and we are spreading the word., Mike Maynard
